Went there for the first time since their hours extended a tad later than other T-Mobile stores. I absolutely hated how on the section of Samsung and LG phones, 6 of the phones were dead or not able to turn on perhaps due to bad battery chargers. It was really inconvenient since those were the phones I was interested in and possibly purchasing. I asked one of the workers and he lead me to one of the more recent models which didn’t really make up for anything since the phone I wanted was the older model but not working. The happier time of the visit was speaking to a worker name Brandon. He was polite and very pleasant despite being there past closing hours. Overall, Brandon was great, store was clean, a tad busy, but phone selection on display wasn’t amaxing and many of them didn’t work making it impossible to test them.
Ashley B.
Évaluation du lieu : 1 Richmond, VA
Terribly long waits, customer service needs major improvements. Two employees in particular spend time chit chatting/flirting with customers instead of getting their work done. Annoying!
Dominic B.
Évaluation du lieu : 4 Richmond, VA
This T-Mobile store is located in a small strip mall near the intersection of Parham & Staple Mill Rd. The store is modern and well maintained. On both of my visits, T-Mobile staff was professional. Parking can be a hassle during lunch hours because of the restaurants in the strip mall.