Pizza Hut

I tried ordering online and I even called and no one answered the phone, it went straight to voicemail saying they are opened until a certain time and it wasn’t. They stop taking orders 30min before they even closed.

this is the 3^rd time I a 3 month period there is an issue with either the order or the service.
today the problem was the girl who too my payment.
first she didn’t know the password for the register which was 88.
then she take my order gives me my receipt and instead of getting my order she goes to look at the deep fryer and move the baskets around
then she realizes I’m looking at her wondering where my order is.
she then starts to look around like someone who is completely lost and not wanting to do work at all but go through the motions like she is doing work.
she pats all the warming cases looking for my order then goes to where orders are being prepared
then comes and asks me what did I order
I said a pizza
she replies yeah of course its a pizza its pizzahut.
I lost it and told her she shouldn’t be giving me snoty attitude because she has been doing the above.
then she was like I don’t know what you ordered told her it shows up on the register she was no it doesn’t
so I told her then you could have read it from the receipt which you had in your hand for awhile. since it takes time to sing a receipt.
the young manager I am guessing slim. he is always ice and I apologize for being rude to him but the girl really upset me.
last time I was at this store the same order was under cooked, then I go get a replacement I was given the wrong one which made me go for a third trip then that pizza was over cooked. annoying really since at the point we had take out once a week at times twice.
anyway the young slim guy offered a free 2 liter but that was unacceptable compensation fro the girls rudeness. I requested a full refund and left the order there. Corato II did enjoy my business today and will continue to do so from now on once a week and more possibility depends on my mood.
plus what makes it even worse is that the store was not even busy for a Friday at 533p. also my order should have been ready by 522p. so there is also that issue. not to mention on how the employees mostly the girls started saying loudly seriously what is the problem? with the girl who caused the issue stated who knows she’s crazy.
Plus the store was not busy for a Friday.

Two cheese pizzas with burnt cheese was not my idea for a nice meal. Why would they serve that… I think they reheated old pizza and then sent it to us… not happy. This was the second time for carryout… nope …never again.

Ordered delivery for cheese stuffed cheese pizza. told the lady over the phone to add some marinara sauces on the side.40 mins later it arrives with no sauces like I repeatedly told her to include and the pizza tasted like sh! t! No, I’m not just saying that. it literally tasted and smelled like someone pissed in it and prepared it after they used the toilet without washing there hands first! They just used mass amount of salt to make it taste like it’s been properly «prepared“I was honestly disgusted that I payed such price and will never ever ever ever get close or even think about ordering from here!

I got exactly what I ordered and it was delivered in 40 minutes just like I was told. Oh, The delivery person looked like my uncle

I wish I could give this place –5 stars. People, please take these reviews seriously. This Pizza Hut is a dive. Delivery ran 1 hr 35mins late. When I called to inquire about the order they put you on hold for the longest time… give you a thousand and one excuses… and lie about your order having left already. When it finally arrived it was cold and with toppings I didn’t even ask for. Honestly it was worse than little Caesars. These people should be arrested for serving garbage.

I had a really nice experience and I am sorry for the Unilocal reviewers that had a bad encounter. I ordered online and total was 27.50. I thought I told the lady over the phone can she charge the credit card including a tip she said she couldn’t so I was like ok will tip the person when they came. It came 30 minutes after I called and I was pleased. I gave the lady the tip and some extra for the fast delivery. The pizza was really good fresh and hot and the chocolate chip cookie pie was delicious! Maybe the people who were rude no longer work there and they got new people. Either way I order from this Pizza Hut alone and when I like something I just keep buying from the same place. So I only order from this Pizza Hut now.

The pizza is great but most of the staff is rude. Lol there is one Latina woman who’s nice though. I guess the bad reviews are pretty accurate depiction of the staff.

This store is just major let Down. The first bad experience was when I tried ordering online with a discount. The system was down so I called hoping they would honor the order. The representitive on the phone did not want to honor it and I asked to speak with the manager. They tried to avoid me speaking to the manager at all cost and that they said «okay we will honor it», however they were still charging me a higher price than what it was suppose to be. I got frustrated and cancelled the order.
I tried to give pizza hut another try within the following week or so. I order at 9:08, I called them at 9:50 to ask them if my order was on the way and the representitive said that it will be the next order out and should be at my house by 10:08. At 10:15 I had to call again and they claimed they never said that and said the driver was leaving soon with it. At 10:45 it still wasnt delivered and The manager promised complimentary pizza because I did not want a 20 $ coupon because After this service I will Never order from them again. Also the coupon wasnt going to be given to me it was just going to be logged in. The driver got here at 10:55 when they close at 11pm and then the manager decided to back out on her promise because our order was $ 18 and I was in the cold on the phone arguing with her because she tried to lie about what she said and I told her because of her shitty service What can she do for me right now and of course she did nothing. After two hours I cancelled that order once again, I was not having nor paying for a pizza that was probably cold, with bad service and promised to be complimentary. I cannot express how disaappointed I was. Not only did they lose profit, they lost a customer, but I also wasted my time.
They deserved less than one star!!!

Horrible customer service, order took almost 2 hours… & i live down the block. We refused the pizza and from domino’s

Delivery review: more than 15 minutes late. I was called out to the street to pick it up from two older woman sitting in their car. The pizza (Dinner box) was lukewarm and stale like it had been from the day previous.
Breadsticks tasted like straight up butter: buttersticks. I can’t believe I tipped them, should’ve gone for the local burrito place.
Save your money, don’t even bother here.
What a waste…

Can you give this place zero stars? They gave me SPOILED marinara sauce with my breadsticks. Spoiled to the point where when you smelled it or tasted it it had that alcohol bad taste. I was so disgusted I couldn’t even eat my pizza because I was afraid what other ingredients were spoiled. Never going here again and I’m telling everyone I know not to either.

I placed an order online. Took almost an hour for order to arrive, delivery guy forgot my soda and dipping sauces which where paid for said he would be back. The chicken was bland so Im upset because now I really need the dipping sauces. The pizza dough tasted undercooked worst of all I build my own pizza and of course it was not what I ordered. I waited over a half hour before I called the store to ask, Wth, was told that they driver left five minutes ago and he would be here at my home in fifteen minutes. I’m actually five minutes from store. Big letdown the whole meal seventy dollars down the drain.
Update fifty minutes later still waiting for dipping sauces and soda. I am actually on hold with store. I have been on hold for fifteen minutes. Definitely the last time I am going to order from this place. May start campaign to get this place closed down. Finally spoke to someone who explained how busy they were as I explained quite frankly I did not care and it is not my concerned. Really upset. I am going to call my bank tomorrow to see if these asses charged me from food not delivered.
DONT WASTE YOUR MONEY THE FOOD REALLY WAS NOT WHAT I EXPECTED. BAD CUSTOMER SERVICE DELIVER SERVICE.

Customer service here is absolutely some of the worst you will ever find. Seriously do not waste your time.
I ordered a pizza online for delivery and called when the deliver was running a half hour late. They told me it would be there shortly– I called back 15min later, and the manager told me it was in front of my apartment right then and to go outside. I went out and waited in the cold for 15min, then called again when the manager said the delivery person would be in huge trouble, but he could not refund my money at all. The delivery person showed up 10min later, delivered only part of my order, and when I asked for the rest he shouted at me and sped away. I called again, asking for a refund or the food I requested. No refund, but full credit associated with my phone number, and a guarantee the rest would be delivered shortly. Never happened.
Then, the next week, I called to use the credit and it wasn’t there, and the same manager insisted he’d never spoken to me before and has no memory of that, and he refused to do anything to assist me (all while speaking through a middleman). I asked to speak to him, and was told he was too busy to spend time with me, and to hang up and call corporate.
Seriously turn back. You will be scammed, you will be yelled at, and you will be the next person to come back here to write a negative review.

This delivery took a hour and 30 minutes. I ordered online. My order was about $ 50 for 2 pies and wings. The food wasn’t very fresh or hot by the time it arrived to my home.
I’m about a 5 minute drive from Pizza Hut but because I was with friends and family at a gathering. I ordered the food online from the closest Pizza hut to have it delivered.
The food was ordered at around 6pm online and the food arrived at around 7:30pm. This food wasn’t very hot and I called Pizza Hut at 6:53 asking about my order. They said that it was on the way.
The deliverer made an excuse that he spoke to someone outside and she denied ordering the food. Except, if that happened, why would he go back to my house? Why didn’t he call me?
I still gave him a tip, but needless to say, I’m probably not going to order from here anymore.

WORST PIZZA HUT EVER!!! We went to pick our pizza up so I can not speak on the delivery service. I can however speak on how HORRIBLE their pizza is! We got a cheesy crust pizza but they was no cheese in the crust. The pizza was limp and hard to pull apart. I ordered bread sticks. They were flat, chewy, and old looking. I will EVER EVER order from here again. In fact I’m going to tell Pizza Hut they need to look into this store because the product they are producing is WWAAYY off of the Pizza Hut brand.

This place is a real shit hole. There’s just no other way to say it. We actually like going to the Pizza Hut nearer to us for a quick/​cheap bite to eat… Huge mistake coming here.
— I should have known the night was going to be bad when I went into the bathroom… it was dirty, there was a puddle near the door and no toilet paper!
— The workers here are totally incompetent:
Us: We would like garlic bread with cheese
Cashier: What?
Us: Garlic Bread. With Cheese.
Cashier: What? (I’m pretty sure this happened 3 – 4 more times)
Us: GARLIC BREAD
Cashier Oh, garlic bread…(turns to other employee) They want garlic bread, what should I do?
Other employee: Ask the guys in the back if we have garlic bread
Us: (Confused faces)
Cashier: (walks to back to talk to someone) Do we have garlic bread?
Guy in back: What is it now? Leave me alone!
Cashier: (walks to next guy in back) Do we have garlic bread?
Other Guy in Back: Of course we have garlic bread!
Cashier: (walks to front) okay, garlic bread with cheese
Cashier adds it to our order WITH NO CHEESE!
–The pizza here was DISGUSTING. The crust was so thin/​undercooked that the pizza would just flop over when you held it and everything slid off. As I’m re-​imagining it, I’m horrified that I even ate it. I’m very confused about this, because the pizza was NOTHING like the pizza we’ve had at other Pizza Huts?
–They cut the pizza so unevenly that it almost seemed at this point like they were trying to ruin our lives on purpose. It was cut in a way that there were some gigantic pieces, some really tiny pieces, and then some sad lonely triangles of just cheese/​toppings in the middle left over. I almost wish I had taken a picture of it, a description doesn’t do it justice.
I feel like the employees at this Pizza Hut are competing to see who can be the most absurdly horrible at their job. They’re certainly winning at that! Extra points for doing as little as possible during your shift and pissing off customers as much as possible. It’s like a skit where a bunch of circus clowns pretend to be Pizza Hut employees. Unfortunately this place is real. PLEASE heed these reviews and DO NOT EAT HERE!
We ate here 48 hours ago, and I still feel ill. My boyfriend threw up right when he got home «I just didn’t want it inside of me anymore.»
It’s really that bad.

We my coworkers and I heard that Pizza Hut was having a «buy 1 large pie at regular price, get 1 large pizza FREE on the next order» promo, we were all stoked and decided to have pizza for lunch the next day. It did not specify a time frame between the 1^st and 2^nd order so we thought we can make 2 separate orders at the same time.
So today we ordered in advanced time, spent $ 20 on 1 large pie. BUt for some reason, after 1 hour of purchase the free pizza redemption email never arrived.
We call up the local pizza hut, told them we are waiting for the code, and asked them to make the 2^nd pie first. The girl who took our order agreed. By the time that pizza is done, we still haven’t get the redemption code. But we are all hungry and can’t wait any longer, so we drove to pick up our food.
Once we arrived, we were told we ARE NOT ALLOWED to pickup the 2^nd pizza for free, without doing a redemption online. I explained that the sensible thing to do is for us to pick up the pizza first (since its already made), and I will do a Carry-​out redemption online once I receive the code. But I was flat out rejected, because they are afraid they will lose money if I don’t do the redemption. It is a very small issue, but they turned it into such a big hassle. We’re told cannot pick up the 2^nd pizza without paying full price for that pizza. So, we paid $ 20 for our first pizza, and they are left with a pizza wasted. (unless they freeze it and give it to the next customer) SMART MOVE. Manager. No Customer Service whatsoever.
Oh and this Pizza Hut looked RUN DOWN. It was dark and shady. And the pizza we got taste like its not fresh!!!
Avoid at all costs.

I don’t get what people are upset about, i’ve had my pizza delivered perfectly fine every single time. They don’t skimp on toppings like pizza huts do. I live in bushwick and get my pizzas to me fairly quickly (45 minutes usually). The pizzas are far better than anything domino’s attempts to deliver an it’s much much better than anything that the local papa john’s delivers (check my review on that travesty of an establishment.
The deals tend to be pretty good and if you know where to get the right coupons you’ve got yourself a decent meal for under 20 bucks for a few days.

I kind of laughed as I was reading the other reviews of this Pizza Hut, but yes, this place really is comical in an «Oh God, I can’t believe I’m about to eat this» kind of way.
Rus walked in and ordered 8 wings and cheesy bread (didn’t even get a pizza). It probably took at least 30 minutes for us to get our food, but that’s not even what bothered me the most.
The man in the back making our food didn’t wear any gloves as he handled anything, he was also talking on his cellphone and going between touching his phone and food every few minutes. Gross.
They also throw all of the oven trays into a huge garbage can. Weird.
The manager was okay, but he seemed a little disgruntled whenever people would call.
Sigh. Should have known better and trusted my fellow Unilocalers! But do yourself a favor and get your grub elsewhere. There’s a pizzeria right across the street and their food never takes longer than 10 minutes.