Baker’s Drive Thru

Bakers in general sucks… and this location is not different. They even overcharged me.

Slowest drive threw award goes to!!! Sitting in the same spot for 10 min and the car behind me won’t let me back out

This would have been a 4-​star review if not for a couple of the employees.
Everything was great when we ordered but after that, with 3 others, the service was awful.
When they called our order #, I stood up to go get it but a girl with long dark hair and a slight attitude was already bringing it over. (Nothing too bad so I ignored it and smiled at her and thanked her.). I quickly tried to think whether I had any cash for a tip because I didn’t know it was a table service place but I thought it was cool of her to bring us our food.
But when I picked my soda up to take a sip, it spilled all down my shirt, pants, shoes, etc. The entire cup went all over me. It was sticky and freezing. And it happened because the lid was only part of the way on. My friend said she saw that it was loose but didn’t have time to tell me before it spilled all over me.
I was upset but accidents happen. So I just politely went up to the counter and asked for something to clean it up. Attitude girl handed me a stack of about 10 napkins. I picked up all the ice and tried to scoop some of the soda off of the bench before attempting to use the napkins but they still weren’t enough.
So my daughter went up to the counter again to ask for a rag. They told her no, she couldn’t have one and they’d take care of it.
So I stood next to the table while the rest of my party ate and waited for them to bring a rag so I could clean it. And I waited. And waited. And waited. It felt like forever but it was probably like 5 or 6 minutes. A guy did come out during that time and put an orange sign up next to the puddle without a word and went back to the back but no one ever came out again.
This whole time, another employee was taking her break in the booth right behind us, just silently watching me wait and wait and wait. Finally she got up and I thought she was asking someone to help us but no. No one came out.
So I gave up on trying to clean up the mess and we moved to the next booth and I ate my cold burger with no drink and threw out my soda-​soaked fries.
A LONG time later, after we had finished and we’re getting ready to leave, attitude girl came out and started mopping while giving me looks that could only mean drop dead, and rolling her eyes the entire time.
I can live with the fact that they didn’t offer to replace my soda or even apologize or offer to help in any way. What I absolutely CANNOT believe is that they were angry and mean as if I had done something to them.
For the first time ever, I’m writing to corporate.

Great tacos, come here every Tuesday… Good customer service Ana is very nice but when it comes to burgers In n out has them beat…

Wow that Kelly girl that works there is the most rudest human I encountered in a long time! Very upsetting

Ordered a Green Burrito and a Texas Taco. Everything was nice and hot and had a great taste :)

This bakers is very sometimey I don’t visit bakers often for that reason especially this location I ordered the California chicken taco omg horrible guacamolie was brown no chicken hardly drowned in salsa I also ordered a single baker burger omg again dry as baby powder where’s the meat nothing but a huge pile of lettuce. I might return fr other items that are edible here but no time soon…

They aren’t very friendly and they took about 20 mins to even come to the drive thru window but other then that the food is okay fries sucks and milkshakes are gross

We were pleasently surprised, our first time at a bakers, had their grilled chicken sandwich and the monterey grilled chicken sandwich, they were both delicious, fresh, yummy toppinhs, crisp lettuce just a well put together sandwich. The service was amazing, very helpful, courteous.

Yea, love it :)

For the location that it’s in, id thought this place would be a reck!
WRONG! This place is well kept in maintenance and cleanness.
Customer service is Great too! There quick and friendly. This is our spot to come to after our Kaiser appointments. Keep Up the Great job guys!!!

Since we discovered Baker’s around Riverside, I haven’t been super-​impressed in general. We dropped in because my wife wanted to grab something quick, and on the drive there I tried to persuade her to consider eating somewhere else. Now, I’m thinking we can probably visit this place whenever we get the urge for burgers.
I did post pictures of the food, which was extremely satisfying… to finish that thought they didn’t crush the bread when wrapping it in paper and the seasoning was perfect. It’s a weird thing to note (this is a foodie site after all) but THIS PLACE IS VERY CLEAN and the staff was courteous. Good job guys!

I’m not a huge fan of Bakers mostly because I’ve found that other places have similar food items but better taste/​quality. For example, Bakers cheese quesadilla is not up to par with Del Tacos cheese quesadilla. Del’s is bigger and better tasting IMHO. Also Bakers has a vegetarian burger which does not even compare to In N Out’s grilled cheese on taste and price. In N Out is like 3 bucks for a grilled cheese no onions and Bakers is more for the Boca burger combo that comes with fries and a drink. My Boca burger was good but had a crap ton of lettuce. I guess Bakers thinks that vegetarians want a lettuce burger. My boyfriends cheeseburger looked good, and he said he enjoyed it. The fries are good, but again compared to McDonald’s fries they don’t even compare. I feel like overall Bakers doesn’t have a menu item that makes me HAVE to return. Whereas other places have certain items that I CRAVE and must have.

Just want to say what, s up with 25 cents for soda refill. Spent 50 dollars yesterday with my family and asked for a coke refill. 25 cents charge. I know it’s only a very small amount but it’s the principle of the issue mr baker is a cheap cheep man everyone else gives refills I think he sucks not going there anymore. No bueno

The 2 times that I’ve eaten at this restaurant I’ve been really impressed with the cleanliness of the restaurant– front of the house and what I can see in the kitchen. The workers wear gloves, which is a plus to me, and are super friendly. Prices are reasonable, food is good and has homemade flavors. Not the best meal I’ve ever had but decent fast food in a clean environment. Kenny — assistant manager was a great advocate for the IE chain, let us sample and additional entrée for free, and a nice guy. Good experience overall!

Came here a few times when it first opened after taking over the Wendy’s. Food here tasted terrible to me. They are also the only place I know of that charges for refills. I would have rather seen the Wendy’s stay open, not sure why they closed as they have always been there as long as I can remember? Anyways I’d rather go to any of the other fast food places in the area over bakers. Seems like they’re serving you cheap food at a high price for a fast food joint.

I love Bakers. I always have since I was a kid and this one is great. Service is always quick and friendly, food is always delicious, and the restaurant itself is nice and clean.

Went for dinner tonight with my family and we ordered a budget meal and requested an extra hamburger patty. We were refused twice from two different employees. I explained that we do it all the time and actually felt belittled by the manager Faviolas response.
She explained that she would do it this one time and I further explained that it is done at every Bakers that I have ever been to and she did not like that at all. I guess I have to take my complaint up to the main manager in the morning. Horrible experience, and to top it off all of our fries were cold.

This was my first visit to this location and it was about what I expected. Fine (but very small) double cheese burgers in the realm of In ‘n Out and Five Guys. I also had a chicken breast burrito with rice, beans and sour cream… O.K., but I think I will have the Burrito Supreme at Taco Bell instead for half the price. the banana/​strawberry smoothie was o.k., but nothing special.
What really pissed me off about this place was that I asked for «heavy sauce» on my burger. To which, the cashier told me «It will be a few extra cents for that». How much? I asked…“31 cent“s she told me. WTF? I have never had any burger place be sooooo CHEAP and disrespectful to its customers to charge extra for the typical Thousand Island based burger sauce, particularly when I can have 10 packets EACH of ketchup and hot sauce from the nearby condiment area for FREE… Where is the logic in this crazy, greed-​filled position?.
I pleaded my case with the cashier, but she wouldn’t budge. SO, I gave her my 31 cents and will NEVER patronize another Bakers. Their little ploy to squeeze the customer dry just cost them $ 500+ annually from me alone… Hmmm. Let’s do the math… that means they will have to rip-​off about 161 other customers just to break even from the money they will lose from me.
I ask management and corporate: How smart is your policy now? I will also make sure to tell all my fellow burger lovers to avoid Bakers like the plague and you can now lose all their business as well…

Make sure you check in. I got a huge chicken sandwich for free!
The cashier was really friendly and was patient while we made a huge order for our moving team. The food was pretty average, really. We all got the single Baker with cheese and a side of fries. A few people in our group had stomach issues almost immediately after, which is a bit weird. I guess this place is great if you need a break from the other fast food spots.