The Home Depot

I love The Home Depot. Of course because it’s a big box chain you don’t get the level of customer service that a small town hardware shop provides. Be ready to walk around a lot looking for someone to help you. If you need expert help its hit-​and-​miss. Oftentimes I find that I know more about the subject I’m asking for help on than the store staff. Good selection though.

I love Home Depot. They have everything you possibly need. There aren’t too many sales associates out on the floor, asking if you need help, but those who are there are very helpful. They have a wonderful plant selection! Their patio furniture selection is pretty nice, too. No real complaints here, just wish there were more employees available to ask for help.

I live about as centered between this Home Depot and the Lowe’s to the North as you could get and regularly visit both. I like both stores, they carry similar stuff and are both handy when I’m in the middle of a project. If one doesn’t have what I need, I try the other.
I have a review of the Lowe’s you can check out so I’ll try not to get into too much of an over comparison, but it’s kind of inevitable. It’s like the way that mouse crap rolls down an inclined plane. You can buy the plank of wood and some other stuff to support it to test this theory at either store. For mouse crap — maybe try PetCo in the district? Er… okay, we’ll that’s got that off… and now back to the studio for the rest of this review…
I admit I’m one of those people that really does not like to be bugged in stores unless I ask for help. I’m even worse in these places since I’m an engineer (and why my wife dreads walking into a Best Buy with me, but that’s for another review!). I love the challenge of working out how to complete any project for myself, and trying to find the parts I need — I consider it a type of exercise plan meandering up and down those aisles until you come across that piece of plastic pipe you need 8 aisles over in the lighting section! For kids it’s corn mazes, for adults — it’s big chain hardware stores!
Don’t get me wrong, I know the folks are there to help. And there are times I do need assistance and will ask. But with this store, they just don’t ask how you are doing first and then if you need some assistance, it’s «what are you trying to do». And okay, it bugs me because I think they assume I can’t work it out for myself and that’s my pride kicking in and not their fault, but overall service in this store just doesn’t quite make the cut compared to it’s competitor for me.
That said though — I do like the Home Depot. For plumbing and electrical supplies this store is generally great. I’m not so much a fan of it’s yard/​outdoor items, or its selection of weed killers or fertilizers. Lowe’s is better. For lawn and flower bed treatment though — get ya cowboy ass over to IFA (Yee-​Ha!).

Because we bought a house in Riverton that required a complete overhaul, we regularly found ourselves at one of two places for the next two years… Home Depot and Lowe’s. They’re a mere one Bangerter exit apart from one another.
Inventory and pricing-​wise, to me they are virtually the same. To Hubby, the expert, they are vastly different. The most meaningful departure we’ve found between the two stores is the level of customer service.
I have to give Home Depot a few props, though. When we first began our project, Home Depot was not even worth walking into. There was never anyone available to help — and if you were lucky enough to track someone down, they were way too busy chatting with co-​workers to assist you. If you interrupted them, they were NOT happy. Forget about finding anyone who could mix your paint, or cut your lumber, or grab a lift to get a top-​shelf item. It was a joke, and caused us much frustration.
Within the past year or so, they’ve improved a lot. Now and again you can find someone to help. And now and again they’ll even smile and act like they’re happy to assist you.
But, those bridges were burnt for me awhile ago. As long as my memory is intact, for my money I’ll stick with Lowe’s, who has always provided a great level of service.

This Home Depot location is tucked away behind a group of restaurants and is not directly accessible from Bangerter Highway.
The hours of this location are good. The staff is friendly and willing to answer all of your dumb home improvement questions. Some will even show you technique for doing the work, which is nice. I prefer this Home Depot over the nearby Lowe’s home improvement store.
There is ample parking available. You can even get a Nascar themed shopping cart for your kids.