This Walmart will always be picked hands down more than the others, even if they were closer to me than this one. Tonight somebody helped me out and I had a particularly extraordinary customer service experience. I personally wanted to write this review to give a shout out to Carl in the electronics department this evening 6÷10÷16. Tony also helped. I wanted a clearanced Samsung soundbar at the strange hour of about 10pm. Carl had no complaints even though he was unsure if he could get the soundbar off the display. He took about 20 mins to get the stuff all off the display(the bar and the woofer) cleanly without damaging it. Carl was incredibly helpful and kept his cool! I have ran into various employees at WalMarts who have given me some lackluster customer service and he was not one of them. So thank you Carl(and Tony) for helping me and my family out with a smile and patience while we stood around awkwardly! Carl needs a raise I’m so happy with my customer service experience(this is coming from somebody who heavily focuses on customer service at work) as well as my purchase/price.
Cisco r.
Évaluation du lieu : 4 Pittsburg, CA
Usually here at night came in at 8:30 today, the people stocking the shelves were very helpful when I couldn’t find something, then as I waited in line to pay the line was taking super long the 2 people in front of me had a lot of groceries, so This employee, wish I saw her name tag, she let me know line 10 had less people! I went over and finished paying when the same employee came over and told me she saw me in a long line, «I told her thanks, I didn’t wanna leave my spot and find a shorter line,» that was really nice and helpful of her, she even handed me my bags thanks !
Kimberly D.
Évaluation du lieu : 1 Roseville, CA
I bought a walker for my brother for Xmas and I threw away my receipt I didn’t think they would need to return. Not even a week later they won’t look up a receipt? It’s 2016 what kind of shot operating system do you run. They will only return for the same department. Well I don’t have a baby. Never never ever shopping Wal-Mart again. ZERO customer service!!!
Ash M.
Évaluation du lieu : 2 Rocklin, CA
My kids went to this newly build Wal-mart and purchased 16 graduation balloons, the employee took 40 minutes to blow up the balloons. Two of the balloons popped on their way home, within a few hours the balloon no longer float. Even dollar tress has better quality balloons than this place. Either they have defected helium or poor quality balloons. I will never get balloons from them again!