Walmart Supercenter

SANDRA. manager kept me for 2 hours to fix the gift got because they run it many times First she refused to help and told me call them and ask to send u another card. I called the number in back of my gift card she said they can issues the new card for u right there let me talk to the manager. I went back one of the associate try to helped ans another manager try to help me she yelled at both of said I got it I am making a phone call. She kept me there for another 45 mins protent she is making a phon call but obviously she was on her cell phone texting , all other associate and manager asked her many times let us take care of it. She didn’t let them. She said she is on the phone. It took only 1 min to call the gift card department . Another associate did everything g she just had to over write it. She said she is not gona do it She just wana prove she can keep me there longer if she want. Very rude. Unprofessional. Mean. No knowledge and augly personality exactly 2 hours to make a phone call for activated the gift card Wont go back for sure

I literally go in for one thing and it’s to get a few spare keys made for my house. As soon as I walk in, I ask one of the ladies where I can get a spare key made, she makes zero eye contact with me and keeps walking away as she rudely shouts her answer at me and tells me where to go. I should have walked away then and there but I didn’t. I got to the key place and the guy was leaving and my mom asked the man nicely to help us make a few keys really quick (it takes like two minutes). He rolled his eyes and told us we «ambushed him». Really dude? This is your JOB. So I give him my original key and then the 3 other model keys that I want made and I’m not even joking when I say this: as soon as he was done «scanning» my original key or whatever, he literally THREW THE KEY AT ME saying «here’s your key». He makes the keys and tells me the amount to pay. He said «it’s $ 5.85» so I hand him a $ 10 bill and then he looks at me like I’m a moron and yells «IT’S $ 12.72!!!» And I was so confused. I give him the correct amount and he gives my change to me and doesn’t speak to me past that. Not «have a good day» or even «thanks for shopping» nothing. Never EVER returning again.

I know. Unilocaling Walmart is like Unilocaling McDonalds (which this store has). But isn’t this like the newest Walmart in the Sacramento region? I have been here numerous times and increasingly it’s getting trashier and trashier each time I come here. The Target across the freeway is just as new, but they don’t have pallets of merchandise boxes all over the aisles. And the customer service here is just horrible. The employees just look at you with an empty stare. Only one employee helped me, and that was the guy in the electronics department. I realize the bar here is set real low, but shouldn’t management have better training for at least having the employees look like they’re somewhat competent? I didn’t get the guy’s name in the electronics department, but at least he was able to ask the right questions and offer solutions, not just be a pallet pusher.

This was my second time in a Wal-​Mart in three years and definitely my last.
I bought a walker for my brother for Xmas and I threw away my receipt thinking they would need to return. Not even a week later I try and return and this was my experience…
They won’t look up a receipt? It’s 2016 what kind of shotty operating system do you run. JCPenney was doing this in 2008 and can look up all other stores if you purchase on a credit card. Best Buy can print you out a new receipt and even can see all your past purchases on your card. Not Wal-​Mart.
But wait, now their policy has changed. Likely due to high theft in their ghetto stores. Now they will only let you exchange for an item In the same department. Ok well I don’t have a kid. So nothing in the infant department will suit me. The response from the person working there? Too bad, that’s our policy. Nobody and I mean nobody treats customers like that in any other establishment.
Never never ever shopping Wal-​Mart again. ZERO customer service. So rude. Such poor company relations.

I only come here because it’s the closest Wal Mart to me.
When I was 8 months pregnant, I needed help getting something heavy into my cart and I asked an employee to help and they walked away.
That’s not the first time it’s happened.
Also for a huge store, they don’t always have what I need that’s usually available at all the other Wal Mart stores

What a worthless dump.
Walmart really just needs to become a grocery store and give it over with. The non-​grocery stuff is, well, junk, even by earlier Walmart cheap-​China-​knockoff standards. The shelves are barren.
I have to admit, I pretty much just buy everything except fresh-​produce, meat, and bread on Amazon these days, Amazon Pantry is awesome, fill the box with your crap, $ 5.00 for shipping, and they drop it off. I drive a crew-​cab long-​box pickup, I can’t drive somewhere and back for $ 5.00, so what I’m doing here, I have no idea.
Rude people, some guy almost plowed me over with a 1990’s junked-​out Subaru when I was very legitimately and casually walking through the parking lot to my pickup at the end of the row, which I would never park in the crowd of junk-​cars to get all smashed up. I kept walking the last 5 feet through past the end of the parking space and apparently it was too slow so the jerk-​off Walmart shopper lit up all 4 tires to get into the parking spot a little faster or something. Then he asks me if «I have a problem». No, I’m normal, and I risked my life for my country in 4 overseas campaigns, rather than spending my youth in juvenile hall, punk. Oh wow, he has a Walmart vest on, he’s an employee. Wonderful.
The sporting goods section, junk. Kind of needed a new longer shotgun case as mine was a little snug & short on the pheasant hunting trip last week. Nothing that didn’t look like packing foam wrapped with nylon. Ammo prices? 3 times what they are at Bass Pro 100 yards away.
I was kind of surprised that they had a couple of things in the RV supplies aisle, and I’ll acknowledge that the Camping World across the freeway is probably dumpier than this place. Got my DampRid that I really kind of needed for closing up the RV for a few months for the winter and didn’t want to wait the 2 days for it from Amazon. Didn’t see anything else of interest. I’m out of here.
Never going back…
Go to
folks, spend your money there, Bezos will use the profits to build re-​usable rockets for NASA space contracts. What does Walmart do with it? Treat their employees like crap, attract the scum of the earth as customers (and employees apparently), and act like they are God’s gift to humanity for cheap shoes, clothes, and made-​in-​China crap you didn’t know existed 5 seconds before you really needed it.
I used to prefer Target, until their zero-​spend on cyber security screwed up my wallet full of plastic for 2 months. I’m in that business, what they did and their practices (or complete lack-​thereof) were appalling, they should have paid up and covered all the losses, not kicked it to the banks, I won’t shop there ever again either (and haven’t to this day).
Seems like Amazon could make a killing with a few brick & mortars if they wanted to take these folks to the cleaners, but they seem to be doing just fine in that regard with the home delivery thing.

We come to this Walmart 2 times a month for «big time» grocery shopping. My daughter and I always start off by having dinner at the McDonalds and EVERY TIME the only 2 booths are filled with Walmart employees. Sometimes just one employee at a huge booth. I’ve even seen customers with no places to sit. No only are they taking up the best spots to sit… but they’re not even eating! Very rude!

I only have one start becuase you have to rate something. Generally I don’t ever have expectations going into a Walmart and this time was no exception however I was blown away by the terrible customer service. Their managers are the worst and lazy. Very rude employees.

Let me start by saying I like Walmart in general. Low stars is for customer service. They do have some very nice cashiers. However it is very hard to find assistance or rather pleasant assistance on the floor. We asked someone for help in the fabric department and she was completely rude and overtly refused to help. Then miraculously disappeared completely in under 0.1 seconds. She was so old that it was hard to believe she could move that fast! Geesh. This is not the only time we have had difficulty getting assistance. We spent no less than 30 minutes trying to hunt someone down to help us find a pool. 3 people told us they would get help and never did. Just generally low morale or poor customer service for those people on the floor. Maybe cashiers get paid more or they put their better staff on front? Sad.
Lots of good things to shop for and basically fun if you like Walmart. Produce isn’t the greatest. Good prices on basic groceries. I will continue to go there but not expect a whole lot.

Third time using the on line pick up at this location and third time in standing here forever. You can push the screen on the pos machine to call an associate but it still takes forever. I’ve been to the on line pick up at the Pleasant Grove location and haven’t had to wait this long. I guess I have to go there from now on.

I went to Wal-​Mart tonight to get a fishing license. I was told the man to do it had already clocked out, before closing, I might add. An employee paged a CSM and got no response. He paged them two more times before going to look for one. When a manager did show up they acted like our business wasn’t good enough for them. I have never had such bad service in my life. I will not be returning to this Wal-Mart.I’m only giving two stars because The MOD did everything she could too satisfy us as customers. We still left feeling like our business wasn’t worth their time.

This locations customer service department is a joke. They almost always have issues with the registers and or money orders and the employees in the customer service department seem to hate their job. I have heard them openly complaining about working for the company, and the total lack of communication they deal with. I would recommend another location before this one if you have to do anything in the customer service department.

This is a great Wal Mart to go to. Huge store, huge selection of items. Great location.

Let me start by saying its always easy to let your anger on Unilocal and tell all the bad things.
For the first time ever I had a very nice thing happen to me at Walmart. I have been to four Walmarts today looking for a certain work boot for my husband and trying to find someone who will help or even wants to help you is impossible. Well I met a young man today that gave me hope not only did he use his own phone and tried to help me but he found the boots I was looking for in the backroom and went and got them for me.
You say that’s no big deal well to me it is since Walmart customer service is always so bad. I guess I cant blame the workers you get what you pay for and they are underpaid and understaffed .
BUT A GREAT BIG THANK-​YOU TO CHARLIE IN THE SHOE DEPARTMENT.
THANK YOU FOR YOUR HELP AND SMILE.

Normal Walmart to come in and get things. People seem pretty cool and the prices are nice. The good thing about it is that they will price match other places.

Went shopping there for Black Friday and it was a great! Fast and friendly service plus they had all check lanes open with people guiding you to the least amount of people in the line. I got everything I needed! I’ll be back next year! Plus for all my regular shopping through out the year! Keep it up!

Forget this one, I already reviewed it.

Lead Hill store reopened now! It’s nice. So don’t have to drive to this one anymore! Or to the creepy one off of Pleasant Grove :-)

Bathroom pit stop.

The people on here who are complaining are doing it because they like to hear themselves complain.
The Walmart on Leadhill is temporarily closed but only for renovations in a year, so quit your whining.
People are complaining that Walmart isn’t classy? If you don’t like it then don’t shop here. What would be classy then? The only real competitor is Target and they are opening across the street.
The Walmart in Rocklin has the following benefits:
–It’s provided a lot of jobs to people in the area
–Super convenient right off the freeway
–It is open 24 hours a day
–Pharmacy with cheaper than CVS prices
–Groceries that are just as good as Safeway but without the «union» prices
–There is a lot of everything and I mean everything
–Plenty of registers

The big box store that everyone loves to hate… I’m just glad they didn’t open this store on Highway 49 in Auburn!
And what Billy G just said… ditto that!!!