I succumbed to my child’s whining to get a haircut here. As always we waited forever. Not because there are people waiting but rather the staff literally take a break of 5 – 10 minutes between each person. Never again. Don’t expect to be surprised if you come here yourself.
Pamela P.
Évaluation du lieu : 4 Rockwall, TX
We went here for the first time today. My 3 yr old son likes to sit in cars when he gets his haircut(we have gone to other places in different cities with same concept). I went thru the website to make a reservation and got a phone call later in the afternoon from the business confirming my appt. for a weekday late afternoon time. They had a Lego table for when kids have to wait but we didn’t have to wait once we arrived. Stylist was pleasant, not overly talkative but she did a great job on cutting his hair. We will be back.
Leslie C.
Évaluation du lieu : 2 Royse City, TX
We popped in last night to get my 3 yr old daughter’s hair trimmed. Would’ve been her 3rd visit. We were walk-ins with no appointment, so we expected a bit of a wait. I signed us in, sat down. I think there were 2 – 3 stylists there & maybe the same number of actual customers. Yet, we waited and waited. And I wouldn’t have mind the wait too bad had we been greeted, or even acknowledged. The 2 ladies there, that I knew for sure were working, walked by us several times and never made eye contact, never greeted, never smiled. In fact, they looked distracted or peeved or maybe just having a bad day or would rather be any where else — I’m not sure. But I just thought this kind of ‘service’ didn’t deserve our business. Further, I know I sure wouldn’t sit in anyone’s chair who doesn’t seem the slightest bit happy to have a customer and ask them to wield scissors all around my head. So, we up and left. We hit Great Clips for a trim that cost $ 6 less. I’m not asking for confetti or live entertainment when I walk in. A simple smile & a «We’ll be with you soon as we can,» would’ve sufficed.
Ashly C.
Évaluation du lieu : 5 Garland, TX
We took our two year old son in to get a trim. He doesn’t have the standard no-frills boys short hair cut and it was important to us that he keep his curls. He just needed a bang trim and a shape up. He got a wonderful cut and his layers cleaned up. I’m glad I didn’t let the bad reviews scare us away! They did an excellent job, and he enjoyed watching Peppa Pig in the police car! We’ll be back!
Mindy L.
Évaluation du lieu : 1 Rockwall, TX
My 1.5 year old son had the worst hair cut at Groovy Cuts! I told the lady who cut his hair to trim it up on the top, and go shorter on the back. Obviously my 1.5 toddler was not as cooperative as the other older kids there, and he was treated accordingly. I could tell the stylist was ready for us to leave, shortly after starting the hair cut. We ended up having to take him out of the car, and sitting in a regular seat, with my son on my lap. My child was a little more cooperative at this point– and as much as I dreaded the end result of the hair cut, we left and went next door to Which Wich. While eating our lunch, my sons hair dried(it was very wet when we left, concealing the hacked hair that was about to make an appearance). once the hair dried, it looked like someone had just taken scissors and hacked out large clumps of his hair in the back. there were LINES from the scissors all around his head! It was awful! We went straight back, and someone else attempted to fix the cut, but it took nearly 3 months to grow his hair back and fix that haircut… Unless your child is getting a full shaved head, I would not go here for a hair cut. Also– his bangs were straight across, looking like Jim Carey from Dumb & Dumber… my poor baby.
Hillary S.
Évaluation du lieu : 2 Forney, TX
Took my 8 year old son here for the first time for a ‘back to school’ haircut. The salon was crowded(as anyone would guess it would be, being a Sunday and the day before school started back), but they only had about 3 or 4 stylists working. There were at least 9 chairs and 5 open with no stylist. Maybe they are understaffed? They were really disorganized and kept calling names off the walk-in list when it was clear that these kids were already in a chair or had already left. There was no sense of urgency and it took them a good 5 minutes to ring each person up, which made the waiting for a stylist even longer. Also, they had absolutely no magazines for moms looking to pass the time. I know this is a kid’s salon, but who do they think brings the kids to get their hair cut? The only reason for the 2nd star is that the stylist did give my son a decent cut.
SR N.
Évaluation du lieu : 1 Thibodaux, LA
What a terrible experience! We just moved to this area, so I thought would try out this salon for my 3.5 and 1.5 year old son’s haircuts. Before either of their hair was cut, I explained to the stylist that we were taking spring pictures this week, and I just wanted a trim for each of my sons, and that I didn’t want it to really look like they just got cuts, just a cleanup. She said sure no problem! She then proceeded to chop about four inches off my youngest beautiful long hair right in the front. After stopping her in near tears, she said«oh, didn’t you say you wanted it short?» The experience just got worst from there… My youngest has the worst cut I have seen. Very uneven and choppy all over, and parts of it just stick up straight. This is the worst experience I have had at a salon EVER, and we will not be going back!!! The place is okay inside, but they had absolutely no toys for the kids to play with while waiting, which I thought was very odd for a kids salon. They did have a table with a few books and colors, but it was on a high table and my little ones couldn’t sit comfortably.
Samantha M.
Évaluation du lieu : 1 Rockwall, TX
I will not be returning. I went in about 2 months ago to get my sons first haircut. The girl who cut is was nice but did a bad job. She made his hairline in the back super short and his hair was still a mess. I decided to give the place another shot because I like how the kids get to sit in the little cars they have there. I went today to get his hair cut again and the girl working«Ashley» was her name was rude. She seemed so stressed out about cutting a 1 year olds hair because he was crying a little bit. I mean really what 1 year old likes to get there haircut. She told me to check the back to see if it was straight because she couldnt tell. Really? I didnt go to school to cut hair. I felt like she rushed through cutting his hair because he wouldnt sit still and you could tell she was ready for us to leave.
Sallie D.
Évaluation du lieu : 1 Goodyear, AZ
I am sad to share such a disappointing review of a local business because I love nothing more than to support small business owners. While the salon is designed to be a welcoming place for little ones, the expertise level of the stylists is severely lacking. My son received a horrendous haircut in January 2012 which is still growing out over 6 months later in July. When we returned to Groovy’s several days after the initial awful cut, another stylist tried to fix it but told us that it was one of the worst cuts she had ever seen and there wasn’t much she could do. The owner of the salon took over a month to return my repeated calls and emails. When I did speak with the owner, she showed little to no concern over the quality of haircut that my son received. Please, look elsewhere if you are interested in a cute cut for your child — otherwise he/she may end up like my darling little one with an awful cut that still hasn’t completely grown back half a year later.