Whataburger

I love whataburger but i HATE the one in rockwall. They are slow and stupid. The staff is a bunch of morons that mix up orders and constantly get stuff wrong. I downloaded this app just to complain bc im tired of it.

Food was horrible! The only thing slightly warm were the fries. This has to be one of the worst fast food restaurants in the world. I will stick to fudruckers.

I love whataburger but damn this place sucks. If you wanna wait in the drive thru for 20 – 25 mins to get subpar food and an order that will most likely be wrong, come here!

Good service with good people. Good burgers also. Better than California’s In and Out burgers and fries (with flavor).

Messed up order 3 times. Food was cold. This location left a bad taste in my mouth. And I’m pretty sure you should wash your hands after handling money. No one cooking was wearing gloves.

Wow! Just flew in and stopped for take out. Bacon cheeseburger jr meal– 17 cold fries and burger so poorly made the toppings were falling out of wrapper. Not that I put much stock in fast n nasty but for 16.25 total for two meals at least expected a full other of hot greasy fries. Waited 15 minutes…

I don’t know what happened today, but everything went wrong. Maybe they have new staff?
I waited in the drove thru line for 15 – 20 minutes which sadly is a normal occurrence, and I would have been fine if that was the only problem. The burger I ordered was cold. The chicken I ordered was ove cooked and cold. The «gravy» was milky water that was completely inedible.
My entire meal is going in the trash tonight, I guess I can have dinner tomorrow night.
I would go back up there for my money back or to have everything remade, but I have other priorities and do not have the time, hence the plan for fast food for dinner.

This place needs to get it together. I took the trouble of transferring my special needs son into the place so the food would be hot versus going home and the food was cold. I saw the food sitting on the tray and waited long enough before I pointed out that I believe that was our food and yet she still bagged to go orders that came after ours that I went back up to get the tray myself. This was around 11am. If you can’t get it together at this time then you have problems. The chicken strips were cold and the hamburger tasted as if I waited the 15 minutes to get home

Came through around 3:23 am. Rickey the drive-​through gentleman was super awesome! Kind and funny. Food was amazing, hot and didn’t take long to get it. Love this place you guys are awesome!

This place is horrible. Very over priced and the whole inside of the resturaunt smelled like urine.

This whataburger was a horrible experience. Sure the food was great but I ordered two separate orders and ordered a avacado burger but got a BBQ chicken strip sandwich. My brother ordered and honey mustard whata chicken club and got a BBQ chicken strip as well. My brother was in the car and did not notice he got the wrong burger until after I went in. I went in asked for my RIGHT burger, the manager took my receipt and burger that was wrong and threw them away. And a couple minutes passed and she looked at me and asked if anyone has helped me. I’m like you just looked at my receipt. So then my brother realized he got the wrong sandwich and came in with his burger, gave it back with receipt and the manager acted as if we were jipping them their food when we came out and gave the food back. Horrible customer service. We didn’t get ANY napkins and the girl at the window acted as if she «really» was enjoying her job. (Sarcasm) and I didn’t not get a receipt back from either transactions after we returned the food to them.

I love Whataburger but this location is awful. The fries are ALWAYS soggy and limp and the burgers are NEVER fresh. And I come here a lot. The Forney location is so much better that I started driving from Rockwall to Forney when I have a craving. That’s how terrible this location is.

Disgusting. Does that sum it all up? About so. The fries were okay, as fries are hard to screw up. Not being from Texas I wasn’t prepared to have a burger that looked like it had been steam rolled with sloppy ingredients hanging all over. I can’t believe people pay for this kind of food. If I want to die of a heart attack, I would at least like to do it from food that tastes AND looks good. Whatacrappyburger

When i first moved to Texas 20 years ago, I was suspicious of Whataburger. It looked like a crummier Dairy Queen. I gave it a chance after a few years, and got a breakfast burrito which was lackluster. So I gave up. About 5 years ago, i sent one of my students out to get me some dinner, and she brought me one of the best burgers I’d ever had — the infamous Whataburger. Instantly I became a fan.
Now I prefer it to other fast food. The burger here has many great features — the meat is the size of the bun, so you never get a mouthful of plain bread. Also the bun has a good floury «bite» to it. First rate. Personally i love the emphasis on mustard rather than sweet «secret» sauces too.
This particular location is a typical example of the genre. Service is typical fast food level, perhaps slightly more friendly than most. But i don’t come to a burger joint to socialize, and business-​like is just fine.

Ok today I tried the honey butter chicken biscuit. The biscuit was good as usual the chicken was so so and the honey butter made the sandwich. I think mine had a little too much, it was kinda messy. Not a drive and eat sandwich for sure.
Hands down still best whataburger in Texas so far!

As my family and I approached the main entry door, two employees were smoking within a foot of the door. We turned around, got back in our car, and left.

What a Burger… alright. save your money and can I say, RUDE SERVICE?
Usually, I’m pretty whatever when it comes to fast food service. It was about midnight and we had just flown in from Cali. So we’re hungry, but not famished, and tired, of course.
We’ve never been here before and we asked for some «recommendation» (this was just the icing on the cake) She said to order the «sourdough burger» and «bacon and cheese burger» Already, the B**** had an attitude. I gave her the benefit of doubt, because it was late and I didn’t want to deal with it, but eat and KO. We waited a couple of minutes (LONGEST couple of minutes of my life) Paid and then we WAITED some more. were they killing cows back there? We got our food in 15 mins. NO LIE.
She handed our food all rude and didn’t ask if we wanted any condiments. «EXCUSE ME» I yelled, «can i get some ketchup, etc.» B**** only gave me 2 packets after we ordered food for 8, shiesty mutha F.
We got our food and was NOT impressed at all. I felt like, I was eating cafeteria (frozen) fries=soggy with no salt. Both burger tasted OKAAY. over hyped, imo.
Their sizing portion here is enormous compared to most fast food joints. A small is your normal Large, A medium is your XXL, etc etc. «Everything in Texas is BIGGER»
if i could give ZERO stars, I would.

Must’ve came in around a shift change. Tons of staff everywhere and most of them were distracted. I was the only customer waiting for food and it took over ten minutes. The fries I was served had been in the warmer for longer than that, even though they’d just dropped fresh fries as I was standing there. When my order was completed, I saw it sitting in the takeout bag on a counter for about 2 – 3 minutes.
$ 7.00 for a mediocre burger and bad fries is not something I plan on repeating.

Clean restaurant.
Good, golden fries.
Great tasting hamburger!

What. A. Burger!
Or what a freakin breakfast taquito. Yum yum yum.
You cannot beat a sausage, egg and cheese taquito with two salsas.
They also have excellent orange juice.
Burgers are typically amazing as well. And their gravy is exquisite. Nothin says Texas like a bucket of gravy to dip all your items in!
Overall, Whataburger is just one of those places that screams big and fat, but lovely, Texans! (: