Chili’s

The service her is slow we waited a while to be seated and the place was empty. Very unprofessional. With and empty restaurant they seat everyone on top of each other it would be nice to be a little spread out so that we aren’t so close to other families if the option is available I understand we are in a public place and it could be busy at times and it’s avoidable but at 3 in the afternoon when its empty I think they could give us some space even when asked.
After ordering and receiving our food we spoke with our waitress only to find that this establishment does not provide heat resistant gloves to them when they serve hot plates so they burn their hands. We’re also told that one girl burned her ear and side of her face from a hot plate while carrying a tray that she was made to lift to a certain height.
On the bright side we liked our waitress our food was good and our drinks stayed full. However still only getting one star.

Why why why do I have employees speaking Spanish to me and others when I go into this place?
I came to this Chillis this afternoon and the bartender made me wait while she was having a conversation in Spanish with a regular at the bar. I walked out and left and the lady didn’t even acknowledge me. How Rude!!!
This is not the first or last time this happened. This is always happening and is so unprofessional. Speak English! This is a franchise!!!
I was in there another time and the homely manager Cynthia was speaking loudly and what seemed to be very aggressive in Spanish to another patron at the bar as well.
People don’t feel comfortable when manager’s and employees are speaking in another language. Very bad customer service.

They were out of the corn bread, two soups, and ironically, the chili. Disappoining for 7pm on a Sunday. The waitress was very apologetic and elected to bring the manager. The manager spoke to us about it but it was obvious he really didn’t care. We left, we’ll go somewhere else.

Everyone was awesome our order got messed up and they fixed it and were very apologetic and I had the rib eye burrito ommmmmmg so good it needs to stay

Placed an online order for a 5:30 pickup to arrive and find out they didn’t start the order. 3 times in a row, time to move on. Pickup service is the worse.

Meh — We ordered on line. I had the Smoked Chicken Quesadillas. I paid for but did not receive the side a guacamole or sour cream. It was supposed to have caramelized onions. Funny I found almost raw purple onions on it — like they pulled it off of a salad. One triangle wedge had nothing in it no chicken and no cheese.
The beans tasted like they were from the dollar store and the rice from the trash bin out back. Salsa was so cold it had to have been in the fridge. Chips had no salt. I will not return.

It actually saddens me to write this, but this location has gone WAY downhill. It used to be top notch and generous portions every time. To start, the waitress seemed annoyed that we were there. Now the food: the buffalo chicken sandwich was so over cooked it was nearly burnt. The appetizer was such a small portion for so much money. And my husbands chicken tenders were «off» as well. I used to love going here. Maybe it was just a bad day in the kitchen, but my husband swears we will never go back. Below average food for way above average prices = no way!

Mango-​Chile Tilapia with rice and steamed veggies — what an amazing healthy meal to order here at Chili’s after having too many unhealthy options for days. Yummmmgasm. I salivate now just thinking about that meal.
And that meal is about the only thing I like about this Chili’s. The service itself wasn’t bad — we were just crammed together (five of us) at a corner table meant for four with the nearby tables being wayyyyy too close. If anyone had to go to the bathroom, basically all of us had to stand up to make room for someone to leave the table. It was annoying. And yet… we were stuck here.
Price is OK. You’ll be fine if you do the two meals for $ 20 thing… and order water. Unless you have money to spend, then by all means, order away and drink to your heart’s content. Menu is pretty typical of chains like Chili’s — burgers, fish, steaks, fries, drinks, etc. etc.
Not really my first choice for dinner…
… but that tilapia. Man. Mmmm…

I loveeeeee this place! From the Nachos, burgers, fajitas to their scrumptious dessert menu this is about the only chain restaurant that gets it right! There’s something for everyone here. This location gets super packed, but I’ve never had an issue with my meal or their staff. When I’m feelin like being a fatty… This is my go to.

Went to chillis after tgif wouldn’t seat my party of 12 together. Chilis accommodated us very well, we called ahead and a table was waiting when we arrived. We had 6 kids with us ranging from 5yrs to 11 months old. The waitress was patient and friendly. Kids menu had some variety and was nicely priced. The pay touch screen consoles at each table have built in game apps which was a nice tool to keep kids occupied. It would have been even better if games were free. I think all access pass was 1.99. Will def go back.

Great food. Nice location. Okay service.
We have visited this particular outlet number of times. Ambiance is good and food is just amazing.
What else you need?

Worst chilis I’ve ever been to. They actually charge for chips and salsa in bar. The only one I’ve ever been to that charges. The bar tender was horrible. I had to tell him to charge me for my food. Also no 2 for 1. What chilis does that happen? No napkins and not attentive at all. Don’t live here so I’ll never be back. Sure they don’t care!!!

I used to love coming to this location. It wasn’t too far of a drive from where I live and there is always parking. Unless there is something going on at the Allstate Arena, then that alters the parking and getting out situation a bit.
My last visit, I was there with my significant other, and while we were seated rather quickly, the service– rather a lack there of– was disappointing. We were seated and promptly given out utensils rolled in napkins, and told our server would be with us shortly. From that second, up until we left, we had maybe 6 different servers pass by us, and glance at our direction– but not approach us to see if we were being taken care of.
I get it, they have a policy that if utensils are placed, the table is being served, but when we did not even have our drinks and we were watching the waiters go by, note to those waiters, take a hint that something is not right. Who knows, your tip may just be bigger because of that– and if you become our server. (I speak from experience, I have been a waitress before and I know what it means to earn that tip).
Needless to say, when we stood up to leave, we approached and asked for a manager to notify why we were leaving. At that moment not only did the I believe GM offer to keep us there and provide our food, but another manager offered as well. We turned them down, because we did not need to be served in pity.
That location will not be visited by my and my friends for a long time, I am still disappointed to this day about that location– and Chili’s is my favorite place to go to.

Really nice service.. Decent food as always. I ordered a margarita and the glass was extremely sticky. The table had some sort of beans stuck to it that i couldn’t get off. Food came out but had sides mixed between me and my friends plate. We swapped them using our hands. The spoon i got for my Mac and cheese had someone elses food stuck to it. Left a review on the cleanliness on their table kiosk. Hope they got the message.

Great food great service. loved the staff, server knew her menu and place was busy but not too busy to still have a good time.

Service was great. We ordered the onion rings they were delicious best onion rings I’ve ever had. We also had the guacamole and chips it to was good. Our entrées were shrimp salad for my wife the Buffalo chicken sandwich for myself and a turkey burger for my daughter. My chicken sandwich to seemed a little dry but I didn’t have any complaints from anyone else. Our bill with tip totaled $ 73

Chili’s is a chili’s is a chili’s… and this one really is no different. I guess that’s the «beauty» of a chain, but it’s also the beast of a chain. I’ve been here twice. Once on veteran’s day when they are one of only a handful that offer military a free meal. We came for the free meal and also received free chips too so that was great. The meal was alright, that’s it and I guess that’s all I hope for in places like this.
The second time we came our experience was about the same… reliable but just alright. We will probably be back at some point, but I honestly would rather try something new and chance having to log-​on and leave a bad review than to go to a place like this and be guaranteed I will be leaving a mediocre one.

As a first timer I was pleasantly surprised. The restaurant does have a partitioned bar area where one can watch sports and chow down. The families head to the other area where the booths are spacious and the staff was great. I ordered the chili and salad. Both were tasty and I was surprised to be told that my chili bowl was all you could eat. Nice although I only had a 2^nd helping. Not bad for a chain restaurant.

The restaurant staff are always attentive to the customers. They prepare the best margaritas that I have tasted from various other chili’s restaurants. This establishment is always busy but they get everyone a table soon. I have never waited no more then twenty minutes.

I love you chili’s.
I had a quick trip to the airport to drop a friend off.
She and i decided to pop into chili’s for the delicious triple dipper.
We had a great server who understood that we wanted to be quick. She was personable, quick and funny. I wish I had gotten her name.
Chili’s has a table side computer tablet style product where you can pay your bill, get a receipt, request the server to come to the table and play games.
It’s 2 miles from the airport so if you’re on your way there you can always stop by and get a quick bite to eat.
I recommend the triple dippers! 3 of your favorite appetizers. The server who was great recommends them too.