Good customer service! Exchanges and returns are in the back and to the left. Decent merchandise, especially the women’s sportswear section. Great selection of home décor items and purses too. The customer service was great! I bought two polo shirts for my husband and washed them each one time then they both ended up with snags in the fabric. I took it back to Kohl’s without a receipt and they still gave me a refund. I explained that I wanted to exchange it for two new polo shirts, but unfortunately they did not have any left in my husband’s size. They were true to their word around wanting each customer to leave fully satisfied. Based on the experience at just this store, Kohl’s now has a shopper for life.
Kitty A.
Évaluation du lieu : 3 Houston, TX
The items are pricey. You have to wait for their coupons in the mail Before the price becomes reasonable. I think their gimmick is to over price items by double and give you a 30%off so you feel better and the price is what normal stores charge. This store is set up nice and friendly staff.