RediClinic

Very nice & friendly staff, they got me in & out. I was able to shop while i waited for my prescription to be filled. It differently served its purpose when it’s something minor & you really can’t wait. I will be back when I need to.

This Redi-​Clinic is located inside the HEB Plus! where I work. I visited them twice within the last week for very bad allergies. Everyone at the clinic was helpful, patient and extremely professional. My wait time was minimal, but I have seen other times when patients get backed up. I was able to get my prescriptions sent over to the pharmacy, get them filled and be on my way in short order. Very, very convenient. They accepted my insurance just like my GP would have. I’ll be back the next time I need convenient medical care ! !

Best suggestion for this location… have beds or recliners in the lobby to sleep on while waiting to be seen. Wait times are rediculous.

Wife went in on a Saturday with an issue and was seen immediately. She was out within thirty minutes with a prescription for eye drops to fix a scratch. They were nice and professional and got the job done for a reasonable price and most importantly on a Saturday when docs are closed.

I have asthma and had had trouble breathing due lung inflammation. Neither my albuterol and Advair inhalers were helping. I went to the Care Spot on Saturday, January 11,2014 and received a nebulizer treatment and steroid shot. I called my allergy/​asthma doctor on Monday January 13^th, but he was still unable to to see me until Thursday, January 16^th. I was still having difficulty breathing and now had a congested cough I could not shake. Due to my history and with my symptoms, he said he was almost certain I had bronchitis again and would need to get on some antibiotics sooner than later. He recommended I go to my GP if I had one or to an urgent care clinic or RediClinic to try to get this under control.
I called the RediClinic in Round Rock on Monday, January 13^th a little after 7pm to see how long the wait would be. The lady I spoke with said they were open until 8pm, but took their last patient back by 7:30pm. I immediately left and hurried over to the RediClinic. I arrived at 7:24pm and was told I was too late to be seen and that they had taken their last patient back already. I told the lady what my doctor said as well as repeating the details listed on your website:
«Patient Sign In — Please be advised that the last patient sign-​in is 15 minutes prior to the time the clinic closes. Visits typically take 15 minutes. Also note, we do not accept new sign-​ins earlier if the number of patients registered and waiting extends past the clinic closing time.»
She said sorry, we are closing. You can come back tomorrow or go elsewhere. I welled up with tears of despair. I just wanted to stop coughing long enough to breath again… The Care Spot in Round Rock was just a few miles away. I quickly left and headed there. I arrived by 7:43. They closed at 8pm also. They took care of me wonderfully and gave me fantastic medical care. It’s almost been a week now and I am almost 100% now. I really wish I had caught the name of the woman who was working in the patient intake area of your Round Rock RediClinic. Shame on her. Several friends had recommended to the RediClinic in the past, but are all aware of the lack of service or commitment to operation hours and customer/​patient care. I’m sure the lady working had had a long day and wanted to go home just as much as I had had a long day at work and was desperately hoping to obtain some medical attention once I was off of work myself.
I hope other RediClinic locations and caregivers are much more receptive to patient care and stick to their posted hours.

I’ve been to RediClinic twice, and wouldn’t hesitate to go back if I was unable to see my regular PCP. Staff is friendly, but the wait can be long. It is a good option when it is an evening or weekend, and you need to see someone when your doctor’s office is closed.
My wife took me recently, and was able to do a little shopping while I saw the nurse practitioner, and waited for the medication to be filled at the pharmacy. I always enjoy bundling tasks in one trip, and it was even nicer to be able to do it when I was feeling under the weather.

I live around the corner and needed to go to a clinic nearby to check out my strep throat. I knew I had it but I needed a prescription to get the antibiotics.
It was a while wait cause I didn’t make an appointment and it could have also been that I felt awful. Hard to remember when you feel like wanting to sleep and die –_​-​… well its not a big deal with the waiting cause either way I wasn’t going anywhere
They have a tiny little office in HEB but it looked clean and professional.
My check up was 89 dollars and the care provider Darlynn Guillory gave me antibiotics that worked with my schedule and was very affordable. If I ever need to get an emergency check up again I will come here.

My daughter was diagnosed with ear infections in September and finished a 10-​day round of antibiotics but still complained of itching and drainage. I called the clinic and asked about bringing her back there, rather than seeing her regular doctor, and they said there would be no co-​pay since it was a follow-​up visit. That completely changed when I came in to have her re-​evaluated and the staff insisted that the copay was required due to the time lapse between visits. Had the first employee I spoke with looked up my daughter’s file and given me correct information, I would have taken my daughter to her pediatrician rather than bringing her back to Redi-​clinic. It is disturbing that they did not stand behind their original mistake.

Care from the doctors/​PAs are usually pretty average/​standard (not bad! and prices with my insurance are great.
The thing that stands out is the young woman who works at the front desk, who is really excellent. I have been two times and both times she was cheerful, kind, polite, and warm. This is rare in some customer service environments. When there’s a wait, she apologizes and seems to mean it. She takes time to say she hopes you feel better and seems to genuinely care and build a rapport with patients.
I like having this place as a quick and affordable stand-​by.

I love Redi Clinic, We have needed to go there about 4 times in the past 2 years. I like that they are open 7 days a week and the staff is usually friendly.
The reason I am only giving them 3 stars is that they like to whip you in a out. I feel like I got more into on our medications from the pharmacist then the Dr.
But they are always open and clean so we will return.