McDonald’s

When it comes to reviewing a place like mcdonalds, you have to be objective and really consider, for the price point, does this establishment deliver you an experience that is good in relationship to this notion.
This place, for me delivers on what I’m looking for. Open 24 hours, it is a clean, well lit, establishment that is safe. As proof, you will almost always see elder Asian Americans here kicking it way late in to the night, enjoying their coffees, Apple pies, and free WiFi.
No complaints on the food from my experience, and the tea was freshly brewed and the soda machine was well kept. I know this because the carbonization of the water was correct, and the syrup to water ratio was good as well and there were no defects that could be tasted to suggest that the machine was not frequently being cleaned.
This is kind of ridiculous that I’m writing all this for a mcdonalds, but it is important to understand that being objective and viewing your experience from a wider lens can have on benchmarking your time here at this establishment and at others. Cannot wait for my next late night hunger binge, will be coming back

Yea folks tried a different time here at this sorry as– Mcds for a simple cheeseburger and fries and man oh man the wait 15+ minutes the bad service still continues. No change what so ever. I’m giving this place a –5 stars just because that’s just how bad it is come by see for yourself… You will be impressed!

They’ve gotten more drive through orders wrong than correct. It’s a common theme with mcds but this location seems to try extra hard in getting your order wrong.

I do not like writing bad reviews for restaurants, but I am outraged at how my mom has been treated here. I do not condone racism or discrimination. I say this because it happened to my mom who is Asian (not fluent in English) and her friends countless of times.

My mom cannot drink strong coffee, hence she prefers McDonald’s coffee over Starbucks. Although she prefers McDonald’s coffee, it is still strong for her liking. Countless times she has asked for a cup of hot water along with her coffee, but every time she would get different answers. Some workers would tell her that they don’t have hot water. This is a LIE. According to the Department of Public Health (for food inspection), restaurants MUST have cold and HOT water at all times or they are in danger of closure. ALL McDonalds have HOT water. Why do you feel the need to lie to your customers? Others would tell her hot water is $ 0.79. I always get a cup of ice water for free at McDonalds… why is hot water any different?
Whoever is the manager at this McDonalds needs to train most of the workers again with the proper information (so they all agree on one thing) and proper code of conduct to their customers.
I do have much respect for people in the fast food industry. It’s not an easy job and I know many work hard and long, difficult hours. BUT please, treat your customers with respect, especially those who are not fluent in English. Please do not take advantage of those who are not fluent in English.

Rude customer service. This guy suppose be manager. no so polite i guess I’m Asia… this is Asia community This dick eyes ball at me because I have three kids ordering… Go fuck ur life.

This McDonald continues to be cheap with fries, smoothies to sundae. They don’t fill to top and if you complain they don’t do anything about it. They said it’s the machine that does it. I rather stop by at another McDonald 1 mile from this location.

I usually only come to McDonald’s for cookies. Last night the guy said the computers were in reset mode so it was cash only! Which was fine! So I asked for 2 chocolate chip cookies! They are 49 cents each! I get to the window and the kid says «$ 1.79» I said for 2 cookies he then replies yes they are 69 cents each! And with taxes comes to 1.79! Lol I’m like the sign says 49 cents each. He replies it does? Then walks away and come back and says «1.49 please» he then says 49 cents each comes to 1.00 and 50 cents taxes! I’m like okay whatever! So I just paid then he leaves for 2 minutes! And comes back to say there are no chocolate chip cookies and if I want something else! Lol to that point I really just wanted to drive off! But I said just oatmeal cookies. I didn’t get a receipt or my penny back! It was just funny to be honest! I guess McDonald’s taxes are higher then everywhere around! This was in the drive thru.

Stale french fries; no excuse for serving this poor quality of food for which they are supposedly famous. Especially at the height of a dinner rush!

I had been to this place many times, but some how today they asked me to waited in reserved drive thru for just a French fries. 15 mins had been passed and I am still not getting my order, I would be more appreciated if they would let me know a head of time if it takes that long to get my order, I might consider getting something else while I am hurry back to work

Ordered breakfast here. Went home to eat it when I found out that I didn’t get my hashbrown… they forgot to give me my hashbrown-​_​–

Will not be coming back here again due to previous bad experience at this location.

A lot of people here, especially during after school hours.

I think this McDonald’s is very good if you need fast food on the go or just a cheap place to eat. I order a variety of foods. Their customer service is okay, it could be better. The place is kinda sanitary. They have free WiFi and a playground for your children. This place has seating but the seats are not made for comfort. They are cool.

What do u do when you have a 24hrs McDonalds less than 5 mins drive from home? You try not to run there every time u have fast food cravings! Lol!
I will come here to get my sundaes, soft serve, coffee, French fries, fillet O fish, $ 1 sweet tea and breakfast fix. Those are the only things I get from there. They always get it right and every time it’s freshly made. Service is fast and their staff are helpful and always smiling. The place is clean whenever I do come in to get my food. Usually it’s the drive tru in pjs.

They always screw up my drive through order whenever I stop by for a quick bite. They always short me whether they miss an order of fries or a burger. This hasn’t happened once, it’s happened almost every time I’ve been there.
Bottom line, always check your order before you leave the drive through window.

This USED to be the best McDonalds ever. It was great because the morning crew was super friendly and funny. I would always drive up in the drive through to order my number 6 breakfast (McGriddle meal, bitch) and I would get greeted by a very friendly person speaking in pure ebonics. It was great, and I would speak back in the same manner… and there was an understanding there. If I could remember a transcript, it would probably be something like this:
«Hello, hello, hello! Welcome to Mc… Donnnnallddss! How can I help you on this bright and sunny Monday morning?»
«Hay baybeee, hook it up with a number 6, dawgggg»
«Oh for Sure! Would you like anything else with your McGriddle FaShizzle?»
«I’m good mang, I’m good. Das all I needs, and you know it»
«Das right baby, pull up to the next window»
Exchanges like that is what kept me coming here every day. To speak ebonics, order my number 6, and get diabetes. Since then, the crew is gone and no one is fun anything. Bullshit.
I will never eat here again until you hire back the crew that can’t speak english properly!

Quick review. drive thru
Stopped by this location at 9pm on a Tuesday night to get my Reeses Mc flurry fix.
Drive thru was quick for the most part nothing major to complain about at McDonald’s but this really bothered me.
When I got my Reeses Mc flurry and I also got an Oreo Mc flurry, they skimmped me out on portion of the Reeses and ice cream! Compared to the Oreo Mc flurry the Reeses Mc flurry was about an inch less! At least have the decency to make them equivalent!
This use to be just an average McDonald’s 3 stars. but after this! It’s bumped down to 2 stars! Watch your portion control Mcdonalds!

Bad service bad manager her name is Lety. Ordered a hot fudge sundae and its was only half full. When i showed them the picture of their sundae from their own website, they insist that they only fill this much now. What a shame. Because the service… Do not go there to eat!!!

There’s nothing wrong with McDonalds. I think the McDonald’s branch in Walnut is one of the top ones ever and I’ve gone to this particular branch ever since I was a kid. It’s gone through several renovations and the owner is a cool person that takes care of all his Mickey D branches. sadly this branches work staff screwed everything up.
I was picking up coffee for my coworkers. 6 iced coffees (2 of each flavor) and 1 large regular coffee. I pulled up. paid in the first window then went to the second window where the girl said «Woah! We have a big order». I waited for 10 minutes at the window. finally the girl brings the drinks and goes. this one is caramel. this one is vanilla. I asked. you guys don’t have markers? Can you guys just mark them. I’m not going to remember which one’s which.
«We can’t find our markers right now» «Pull up to the front», I put my car in drive and started to pull to the front and I see the manager in the back, a big stocky blonde girl having the most ugliest face. Uh. you’re a manager right?
Anyways, I pull up to the front and end up waiting for another 10 minutes. I would’ve turned off my car if I knew it was going to take this long. finally someone comes out to give me my order with stickers on them with the initials of the flavors written with a ball point. It’s cool, at least they tried. I liked that.
What really pissed me off, besides the 20 minutes of waiting for this «large» order, is that every single iced coffee, was missing about ¹⁄₈ of liquid. You can tell all the cups were filled with ice and coffee hastily put in. really guys? You make me wait 20 minutes and stinge me on all my drinks. thanks
Check out the pictures to see what I mean.

Great Location, free-​wfi (not enough sockets), 24 hour drive through AND dinning. I come here the most when school is in session… during night time I would say majority of the customers are students and older people that are tryna study. So its perfectly NOT so loud.
Only down fallS:
Restrooms are almost ALWAY dirty (I saw this little girl pee inside the restroom — not the stall and her mommie let her GROSS)
A bit dirty especially compared to the Fairway McDonald’s but Honestly this one is wayyy too close to me to be driving down to Fairway.