The restaurant was super slow and the service was just the same. I ordered my steak medium well came medium raw. The waitress never came to check on us or refill our drinks. Will never visit this location again.
Dawnavyn S.
Évaluation du lieu : 5 West Palm Beach, FL
I came for lunch with my family. Food tasted great and was out in a very timely manner. The server was ABSOLUTELYAMAZING! She was very attentive. Very friendly. Her name was SONYA, highly recommend. If you want a great experience ask for SONYA!
Garrett A.
Évaluation du lieu : 1 Boca Raton, FL
There are places with slow, bad service, and then there is this particular Applebee’s. They give NO service. It was almost surreal: There was 2 of us, they almost didn’t see us come in and started to tend to others that had come in after us. No biggie, just a mistake. After they sat us, they NEVER came back to our table. Ever. No drinks, nothing. We watched as the server started serving drinks to the other people who had come in after us. We tried waiving them down, more than once, since it wasn’t really busy. It was about 3pm in the afternoon, well before the dinner rush. Less than half the tables were occupied, and we actually saw some servers standing around chatting. Did we turn invisible? After nearly 15 min, my GF and I had looked over the menu several times, and by that point, we already knew what we wanted to eat and drink. She said she was going to stand up and get the one of the servers, but I said I had a better idea: Let’s go to a nicer place than this and never come back to Applebee’s. It turned out to be a fantastic plan. I’ve been to other Applebee’s before with much better service, but you know when you get that nasty feeling to never go to a franchise ever again because of such poor service that lead to hunger? Yeah, that.
Rachel W.
Évaluation du lieu : 5 Boynton Beach, FL
Our server LAURA was amazing! Best server I had at any restaurant I have been too. She told us the best way to order so we get the most for our money. And she actually took the time an explained each dish. My friend hates mayo and spinach dip is made with Alfredo sauce and it was amazing!!! Ask for Laura when u are there. We told the manager how good she was and she actually told Laura which means she’s a good manger!
Jackie H.
Évaluation du lieu : 4 Belle Glade, FL
I would have given a 5 star to this restaurant if i would have gotten a better Piña Coleda. The waitress was super nice to us. Her name is Jackie. He kept checking on us randomly. When we first walked in, we had to wait for about 25mins to be seated. While waiting on our meal, we set back and enjoyed great karaōke. These people can really sing(lol) maybe next time I’ll volunteer and sing some Spanish music!
Jalayna L.
Évaluation du lieu : 1 Royal Palm Beach, FL
This place is horrible! The moment I stepped out of my car I knew it was gonna be a bad experience. I saw one of the servers smoking a cigarette and on the phone in front of the restaurant(not even trying to hide) and the hostess had no enthusiasm and seemed like she hated being there. Our server(Kristina) either was new or just didn’t care. While she was taking our order her pen cap was In her mouth and talking with it in there ! Not only is it unsanitary but rude as well. It took almost 15mins for spinach dip and chips to come out and another 20mins for a drink to come from the bar. I ordered the cider bourbon infusion and she had to ask for the menu back so she could see what is was… I watched her walk over to the bar and ask the bartender about it and he didn’t even know what it was. When I got the drink it looked so disappointing, no presentation and care went into making this drink. While waiting for our entrees I happened to look over and see another server had just stuffed her face with food and stuck her fingers in her mouth I’m assuming to pull something out of her teeth and then proceed to grab drinks and deliver them to a table without washing her hands(disgusting). Now about these entrees. I ordered the cedar salmon with veggies. The salmon was rock hard and veggies were extremely bland. The 4cheese Mac n cheese with chicken tenders was just okay and extremely soupy. Kind of unappetizing to look at. When my mother had a question as another server brought her food over(same server who doesn’t like to wash her hands) she immediately walked away before my mother could finish her sentence and yelled«I’ll send your server over» with a nasty tone. Towards the close of our evening, my mother and I didn’t have much of an appetite anymore and asked for 3 boxes. It took 6 times to ask for a box and 15mins to actually receive them. And to add to that she didn’t even bring a bag. Overall, I will never return to this Applebee’s location the staff was rude, careless, and unpleasing.
Maggie A.
Évaluation du lieu : 5 Orlando, FL
Best Applebee’s experience so far. Went for Tuesday night dinner and drinks, service was excellent and food was hot and to order. The environment was rather quiet compared to other experiences. It was nice for a change being able to hear my spouse over dinner. Will definitely come back! Thanks.
Kristina B.
Évaluation du lieu : 4 West Palm Beach, FL
I ate lunch here with my parents yesterday. The service was great! I wish I got our waitresses name because she was phenomenal. Very attentive and getting us things before we even had to ask. I got the chicken fingers platter. It was okay. Nothing to write home about. They don’t give you enough dipping sauce though for the meal. My parents both got the lemon chicken with quinoa. My mums chicken was a little burnt on the bottom. I guess it was the manager that came by just to check on us and we told her and she was just like«okay.» Not even a half hearted apology. Whatever though. Oh yeah, my fries were a little too salty. Other than those two things everything else was good. We’ll go back.
Kim F.
Évaluation du lieu : 2 West Palm Beach, FL
Ugh, why do I EVER go back to any Applebee’s? The food is ehhh, I sat at the bar and asked for glass of water-her attitude was, «well, no tip here», and her waitressing/bartending was terrible. All I wanted was a regular hamburger before an appointment and didn’t have much time to wait and be seated(40 min). I limit myself to better places, instead of drive-thru for that. I always tip 20% which I did but when I said goodbye she didn’t even respond. This is way too typical of Applebee’s and that’s it for me. If any corporate person or the manager tries to coerce me into to coming back, forget it, don’t even go there. You can only give it at least one star, but i gave it two, that’s for ALL their locations I will give unless somewhere outside Florida it’s better. But I gave it two because the hamburger was cooked right, nothing special. I put a napkin under my plate to hold the napkin in place and when I took it out grime had come off bottom of plate. Yuck! Okay, enough, sorry for the rant.
Lois S.
Évaluation du lieu : 1 Wellington, FL
Probably the worst experience in a restaurant that I’ve ever had! We waited almost 15 minutes to order a drink. Ten more minutes while we watched our drinks sit before they were delivered, another 5 to take order. Then I watched the waitress deliver my salad to someone else while she screamed from that persons table at me that my salad was coming. The waitress then asked if I still wanted my salad because«my food wasn’t ready anyway» after 20 more minutes and I said cancel my order. Since my kids got burgers they came and they ate. Luckily they went with me to Duffys afterwards so I could eat.
Deborah B.
Évaluation du lieu : 2 Royal Palm Beach, FL
Usually Applebee’s is good, but this time the music was so loud my husband and I had to scream across the table to talk I told the girl they didn’t do anything about it we ordered steak medium rare and got well-done didn’t want to change it, it was bad experience this time. Very disappointed.
Kelly C.
Évaluation du lieu : 4 West Palm Beach, FL
Delicious. I could tell they have a new menu and it’s for the better because the food was great. I’m only getting rid of the fifth star because my steak was a tad chewy. Other than the steak being chewy, the flavor of everything was great! Their new bbq Siracha shrimp was AMAZINGLY! So amazing that we ordered a second round of them to pig out on! I highly recommend ordering of you’re a Siracha fan! I ordered the Peppered Sirloin with Whole Grains, and my boyfriend ordered the Bourbon Chicken.
Patty W.
Évaluation du lieu : 3 Boynton Beach, FL
It’s been years since I ate here and I popped in for a late night snack and some cocktails with some long time friends of mine. There was approximately a group of 20 people and the restaurant was very accommodating with sitting us all together. Luckily, it was at 9 p.m. and most of the dinner crowd was on its way out for the night owls to take their place. They have karaōke on Friday nights, so it’s a chance to get your sing on buzzed or not. The half off appetizers are great for doubling up on and sharing from 10 p.m. to close. I got the pot stickers and a friend of mine got soft pretzels with cheese with crunchy onion rings. The items that were left over were finished off by the others that were sitting around us. There is a full bar and happy hour all day everyday, so pineapple and vodka and Bahama Mama cocktails were my beverages during the course. All of them were exceptionally good. The server was on her toes the entire night helping us and making sure all of us were happy with our food and drinks. The tables were kept clean and it was added entertainment with the karaōke. Some joined, some didn’t, and I wasn’t a party pooper. Whether it was«Friends in Low Places» or «Summer Nights», it was a very interesting evening.
Norman F.
Évaluation du lieu : 1 West Palm Beach, FL
I came here to meet a group of friends for some drinks and food. I wasn’t expecting very good food, but I’d seen a few ads for some of there new pub plates and thought I’d give them a try instead of the usual burger fare. I got a combo of 3: boneless wings, kobe style meatballs, and rib things(I’m sure that’s not their proper name — but more on that in a sec). The wings were okay, nothing great. Had better, had worse. The meatballs would have been fine except they seemed to be a little short of meat, kobe style or otherwise. Basically bread with meat flavoring. I’m not sure what animal the ribs were from. They sliced them strangely so you get flat pieces of bone and it’s impossible to tell what is meat and what is bone until you bite into it. But fine — I wasn’t shocked about the food. What was worse was the service. The bartender seemed overwhelmed or just didn’t care, probably a combination of the two. It was an ordeal to get a drink. You had to ask repeatedly. The manager was at the bar a few times but had blinders on. The only redeeming factor is that it isn’t expensive. But between barely passable food and horrible service, there are much better options.
Luigi L.
Évaluation du lieu : 3 Englishtown, NJ
We don’t eat here expecting gourmet food. We come for bugers, salads, and basic fare. We got what we came for and were pleased. 4 of us had burgers, which were pretty good. Typical fries. I ordered a baked potato instead of fries and it was very good. Big, hot, cooked perfectly. One of us got chicken fajitas and was pleased with it. The server was excellent.
Heather D.
Évaluation du lieu : 3 West Palm Beach, FL
I’m honestly not a fan of Applebee’s but I went this evening because I had a gift card. The food was exactly how I expected it to be. mediocre. I ordered the Napa Chicken and Portobellos. It wasn’t that enjoyable, and I had to spit out a chunk of it in my napkin as I bit off a piece that was hard to chew. yuck. I was able to finish the dish though which means it wasn’t too bad. or I was just very hungry. This is my first time at this location. I’m rating it a 3 instead of a 2 because I’ve had better dishes at Applebee’s(other locations) before. Although the food at Applebee’s is not fabulous in general(in my humble opinion), I think this dish I ordered just happened to be at the lower end of the scale. Had a good waitress though.
Edwin R.
Évaluation du lieu : 4 Henderson, NV
If you keep it in perspective, this is a great value. Food is tasty and well presented. Price is very reasonable. This is not a Michelin three star restaurant. This is not fine dining. But, this is very good food at a decent price. I’m not a tequila drinker, but their«Perfect Margarita» made with reposado is excellent. $ 9 for a drink that would easily cost double that at a hotel or fine dining establishment. They use freshly squeezed lime juice and that makes a world of difference. An olive for garnish is not typical, but goes perfect.
Sethu R.
Évaluation du lieu : 2 West Palm Beach, FL
Food is average! Have half price appetizers and beer after 9. Server we had was bad! She messed up the order and had to wait20 minutes for beer. Beer was already poured by bartender! We saw the drink!!! I did not want to tip her! No rewards program for being their customer like TGIF! iPhone app is useless!
Alicia B.
Évaluation du lieu : 1 West Palm Beach, FL
They have roaches!!! We were about to order food and I saw a HUGE roach climbing on the wall. We walked right out of there and will NEVER come back.
K L.
Évaluation du lieu : 1 West Palm Beach, FL
I went there last night. Horrible service! The word horrible does not even begin to describe it. We were there for 20 minutes and NOONE came and took our drink order. I went to the hostess and asked who our waitress was and could we place an order. Finally the waitress showed up and took our order. She was rude and seemed as if she didn t want to be there. I didn t even know her name until the bill came. It took another 30 minutes to get our food, which was nasty and not what I ordered. She went to other tables and asked if they were ok but never bothered to check on us and see if we needed a refill or anything. I called the manager over to express my dissatisfaction but he didn t seem to care either. I will NEVER eat at this Applebees again. I ll stick to the one on Military & Okeechobee. Just horrible!