AlphaBENT

I bought a Cat trike about a year ago knowing nothing and not having been on a bike in years. I’ve been in several times over the last year. Hugh, the owner, is always great. Guido, his assistant is as well. I really like that instead of just selling you items, he takes the time to talk with you and find out what’s going on, then gives you all the options for you to chose from. They have a great selection of trikes as well as having recumbent bikes for all levels of enthusiasts. Their customer service is excellent and they have so many options I have to prioritize in what order I want to go in.

Hands down the best place in the greater Sacramento area for recumbent cycles.
My husband and I bought our trikes from Alphabent (at the old Dixon store) and were thrilled when the shop moved within easy riding distance of the American River bike trail. The selection is very broad — which is why I initially went here to choose a recumbent trike. One stop shopping. The staff is very helpful, friendly, and knowledgeable. I have owned a trike purchased from Alphabent for the last 5 ½ years and have been recommending Alphabent as long.

This is really just an echo of the other reviews. Hugh — the owner, is a no-​nonsense, responsive, communicative, and overall excellent person to work with. I came into the shop and expressed my interest in test riding a few two-​wheeled recumbents, and he had me riding several examples within minutes. The shop has a really great selection of some of the best recumbents and trikes available and a good price spread for different budgets.
I called back a few weeks later after the initial test ride, and placed an order for a HP Velotechnik Streetmachine GTE. I ordered it as a frame kit, because I like to work on my own bikes and build them to my specifications. When I placed the order, Guido, their shop mechanic, had a fully equipped recumbent disassembled and ready to sell to me within literally 3 hours of my putting a deposit with them over the phone. I was so happy to be able to pick up the recumbent frame the same day of the purchase.
I sent Hugh a few pictures of the progress of my bike build, and he even gave some pointers on how to tweak the recumbent for best results.
I can’t recommend this shop enough, and we will be coming back soon to order a trike!
Happy trails!
Bobby

A enjoyable experience. Not knowing a thing about Recumbent Cycles; others shops did not want to spend the time but Hugh was different. The shop is different in Alkaline Flat: near Amtrack lines; enabling friendly waves, among architecture that is being restored – a prime environmental location of on-​going concern and trending opportunities. I tried many trikes/​bikes. I didn’t know which I would like. (wonderful selection) I found out; I like stability, a smooth ride (suspension), shifting at the natural low position and riding, riding, riding. It’s fun for this baby– boomer who has a Hybrid Specializied and just wants to have the fun… on both. Perhaps the greatest asset to AlphaBent is Hugh, who is kind, caring and most welcoming to ALL. Thank you. (This is truly a random review – I do not know Hugh. I did not know of this shop… I am relating my experience, I am not related and I have no self interest.)

The owner, Hugh Kern, is committed to making you a satisfied customer. Three cheers for Hugh!!!
If you are looking at recumbent bicycles or tricycles this is the place to go. HUGE inventory. You have to ride them to understand them. I took one bike out for a test ride and when I came back to the store another bike was parked outside the door for me to ride. When I returned from the second ride I found a third bike parked out front. This kept happening until I had ridden five different bikes. I knew which one I wanted! Outstanding!
I bought a recumbent bicycle from AlphaBent and wanted a kickstand. They installed an aftermarket unit which was too bendy and scratched the paint. I installed the bicycle manufacturer’s kickstand which was only marginally better, but still unstable. Hugh stepped up to the plate and made some modifications after talking with the bicycle manufacturer and created a truely stable kickstand that looks like it belongs with the bike. This is true customer service and needs to be recognized and celebrated.