Mueller Pet Medical Center

I brought my dog here on an emergency visit well after midnight. We were confused by they locked front doors since we had called to make sure they were open but there was a call button outside that allowed us to get in. (Probably for security purposes). I was carrying my medium sized dog and was rather distraught, she couldn’t walk on her own, the vet tech immediately put me in to a room. Everything happened really quickly and they did a good job of keeping me informed on what was going on in the back.
The main reason I’m giving them a 5 star rating is because while I was a complete mess I misunderstood something that had been said and made a bit of a fool of myself. The vet tech, who I had accidentally put in what I assume was an awkward situation, went beyond her duties to attempt to calm me and explain what had happened. She didn’t make me feel like an idiot for making a mistake which I greatly appreciate now seeing it later. Both her and the vet understood that seeing your pet in that sort of situation is a very emotional experience and they were very kind.
I will definitely return if it is ever needed. The price to be seen is about $ 100 and I got out with a new red leash since I had forgotten to bring my own. I personally wouldn’t call them expensive purely for the fact that they don’t try to nail extra unneeded expenses on you like some pet hospitals. Wonderful clean facility and amazing staff.

It was a late Sunday night and I had to take my cat for an emergency visit. The sliding doors were locked but it had a door bell/​speaker to it. The asst was pretty friendly but the wait time was about 20 – 30 mins before I got to see the Vet. My cat was the only patient there. The Vet was very kind and gentle to my cat. She even gave my cat some kitty snacks which is unusual to me. Other vets do not give my cats snacks. Emergency visits are about $ 100. Got some meds which cost about $ 35. This place is kind of expensive but it’s emergency. Overall this place is good, friendly and I wouldn’t mind coming back if I had to.

I will take all 3 of my doggies here after a good first experience. We adopted a puppy, noticing she had kennel cough the shelter said no big deal she will be ok, turned into a really bad Pneumonia 2 days into having her. Tilly ended up having to stay 2 nights on IVs and oxygen (totally fine, I wanted my dog to be ok regardless of the price) they answered all my phone calls concerned about her updates no matter what time it was. (I was probably annoying) but, I could tell Tilly was being taken care of. I ended up taking in Juno (my other fury friend) to get checked beings the pneumonia was very contagious and she was starting to cough. They put her on meds right away, no overnight stay, appointment probably took a half hour. Awesome! My bill for the 2 dogs in a matter of 3 days came to a little over $ 2,000! I’ve never had to take any of my dogs to the vet in the two years I’ve had them, but I felt this was a little high. Bottom line is, I will be taking my pups back regularly because they are well taken care of. So yes I’m paying more but my dogs love the staff (including Juno who is a grump) but my dogs were taken care of.

Lots of doggie medical attention has been given here. My Norwich terriers are treated well everytime I go there for emergency or regularly scheduled visits. They are not afraid to refer out for specialists. Highly recommend.

I have been taking my dog to the Mueller Pet Medical Clinic for the past several years. From the beginning, I received nothing but the best care possible. I have to rate Mueller extremely high in nearly every area. After my dog passed away, I sent them the following sentiments that perfectly sum up my experience with this facility:
«From the bottom of my heart, I would like to thank the entire staff at Mueller for their excellent care they gave my dog over the last several years. Unfortunately, she lost her second battle with Lymphoma. However, she lived a long life (she was 4 days shy of her 15^th birthday) thanks in part to excellent care she received from your facility. I was really overwhelmed by the excellent quality of care from everyone that I encountered at Mueller, from the people who answered the phones to the vet techs and veterinarians. I would like to especially thank Dr. Charn for the great work in treating my dog’s Lymphoma. He is clearly an outstanding vet that balances kind and compassionate care with a great knowledge of his profession. I always had 100 percent confidence in him and felt that my dog was getting the best care possible from him. «
Without hesitation, I give Mueller Pet Medical Clinic the highest of recommendations.

We had the best possible experience with the entire staff over multiple days, and especially with Dr Tavano. Under emergency circumstances, everyone was compassionate, informative, and experienced. We immediately felt comfortable and confient in their ability to help us. We will forever be thankful to them for saving our dog after ingesting a Claritin D pill at a family members house. We thought we might lose him when we were at another vet prior to coming here and were relieved once we knew he was in good hands.
I have already and will continue to recommend their care to all of my friends with pets.

I don’t think I will be able to convey how much I love this Vet Center. They have made a ton of money off of me over the years and I have never been upset about it because they genuinely care about animals and have given me more time with mine.
Dr. Elliott is a genius!!! He has performed knee surgery on my little girl twice and I truly believe that is the main reason she is still with me. She would have ended up on a cart without him. They pulled 13 of her teeth and have removed cysts. worked with her allergies and I have the happiest senior dog ever.
This is just ONE of our pets. Another is neurotic and acts up and Dr. Elliott knew just what to do. Not only is he on meds that make his life more serene but Dr. Elliott wasn’t afraid to call me out on my errors in training and now my entire family is happier because I don’t let the dogs get away with everything anymore.
We have a Pit Bull Dane mix that «told us» she hurt her back and after 3 days of a pathetic dog that wouldn’t stand up or go outside we took her in to Mueller. Dr. Elliott took her for a walk and came back to tell on our girl. She wasn’t hurt at all. She was just smarter than us and wanted to stay inside so acted like she was hurt. He also called us out on not leash training her. He’s RIGHT! It helps to be reminded and I so appreciate the fact that he CARES!
We also brought in our 1 year old kitten because he was lethargic on an emergency visit and got Dr. Charn (not sure if I am spelling that right). He was simply lovely. Sadly we had to put our little boy down that night due to kidney issues but Dr. Charn walked us through the steps with the patience of a saint. He knew right away what needed to happen but didn’t just shove the information down our throats. He asked questions and gave us every option possible. He spent well over an hour with us when he could have just spent 5 minutes and broken our hearts. Instead we got to say goodbye to our boy while accepting his fate and making peace with it.
Simply wonderful Veterinary Center. We will be moving out of the area and will still cart our farm back to Sacramento just to go here. YOU GUYS ARE THE BEST!!!

DO NOT GO HERE, THEY WILL RIP YOU OFF! Just to make a long story short, they misdiagnosed our pug, and then ran a bunch of tests and did unneeded procedures on our poor dog. Later they admitted they were wrong about the diagnosis but still strong armed us and made us pay an outrageous bill!

I have been lucky in a couple of ways when it comes to my dog. First, he hasn’t needed to go to the vet very often. Second, every vet he has been to has been amazingly wonderful!
On Tuesday night, 10/​13, my husband and I discovered our large dog was panting more than usual, pacing, and extremely bloated. After a little Google research we took him to the closes open emergency room which happened to be Mueller. We were nicely greeted and Dante was immediately taken back to be examined. After the paperwork was filled out and the estimate was signed, all of about 10 minutes, Dante was being x-​rayed to determine if he had Bloat or not. Our worst fear was realized and he did have the life threatening condition.
Dr. LaChioma explained what was going on inside the poor pup and what they were going to do to fix it. Her passion and compassion showed in how thoroughly she explained everything to us and how she referred to him as our «kid». I felt at ease knowing she was going to be caring for him.
We left there around 10:30p and were told we would get a phone call when the procedure was done. At 2:30a I got the phone call, like I could sleep anyway. She said he had done well, explained that his stomach had some slight bruising, but that he otherwise was going to be as good as new. She called me again before she left for the day, at around 9a, to give me another update on his condition. She was very pleased with his progress so far and informed me of visiting times and any concerns she had.
I loved the fact that we were able to go visit him for a little while Wednesday evening. We were set up in an exam room and allowed to spend as much time as we wanted with him. Dr. LaChioma happened to be coming on duty and met with us to make sure we had all our questions answered and no concerns. She talked to us about some of the difficulties she had with the surgery and expressed how amazed she was with Dante’s progress. I noted to her how funny his shaved belly looked with the uneven shave lines, but I can see how it would be hard to shave the belly of a 185# dog when there is only 3 women to do the job. Due to the complications that could arise from Bloat we were informed of all the criteria he needed to meet before he could come home. Luckily, Dante is a trooper and had met most of the criteria except they couldn’t get him to eat. We tried a variety of foods, wet, dry, baby, treats, and had no success. He would have to spend another night at Mueller.
Thursday morning I got another phone call from Dr. LaChioma. Dante was doing amazing! He had eaten, walked around outside, and even stolen a drink from one of the sprinklers in the yard. She was more than confident that he could go home!
After I got off work my husband and I went to pick him up. The bill was so much less than was explained and the dotted lines were signed. Another vet, I feel awful I forgot his name, explained, in detail, all the after care that would be required. With everything Dante had been through the after care was a long list, but doable. With how large Dante is they had to fashion him an e-​collar by putting two smaller e-​collars together… He looked like a big huge flower! The collar has served it’s purpose after we made a couple of modifications to it.
The one thing that I really loved about this place, aside from their compassion and amazing care of my dog, was the little detail I noticed after we got the Big Guy home. While laying in bed, checking to make sure Dante was still breathing and looked comfortable, I happened to notice that Dr. LaChioma had cleaned up his shaved belly. The lines had been curved and perfected. Such a small little detail, but it shows that they take pride in their work.
We will be taking our kids to this vet from here on out.

The age old adage stands: You get what you pay for.
Once upon a time I was a broke college student and took on the responsibility of a dog. While I tried to take the less expensive ways out with other Veterinary Clinics I never received the care and compassion that I get while at Mueller.
I first came here from the recommendation of a few of my friends to get a check up on my yorkie mix pup and get him up to date on his vaccines. The facilities are comfortable and beautiful, everyone from the front counter to the vet techs to the emergency room employees are the best. But Dr. Goldie is by far one of the most knowledgeable, compassionate and sweet vets I have ever met.
My most recent visit was in the wake of my dog collapsing and being non-​responsive and then after a while being totally fine. Obviously I was panicked and worried. I quickly got an appointment and Dr. Goldie explained all of the possibilities for what happened to my dog, put my fears to rest and gave me the best options for treatment.
I never feel pushed to commit to something here.
Yes, it is a little on the expensive side for Sacramento Vets, but if you want the same compassion that you feel for you pet from your doctors I would come here (and ask for Dr. Goldie, seriously shes the bomb.)

After reading some of these reviews here, I had decided to give Mueller PMC a much deserved and needed review. I believe some of these «ehh» reviews are isolated events and «outliers».
Once I became a pet owner, the first vet I took my dog was Mueller, back at the old facility in 2007. Every time I have been there, the staff has been friendly and express some kind of interest or care of animals. And of course, have always been courteous and helpful on the phone. Remember, the squeaky wheel gets the grease.
The Pet Inn is always wonderful. They will always make sure that your pets are up to date with their shot, so they do not become ill from diseases like kennel cough. I remember I tried to board my dog once and the receptionist said she could not help me or disclose prices. She called someone over that had a fancy title to their name and she was able to give me those prices. I thought this was odd and chose not to book with the Pet Inn after that incident.
The doctors are MOSTLY great. It is a crap shot, really. ¹⁰⁄₁₀ doctors that my dog has seen had some sort of passion for animals and were caring and affectionate to my dog. ⁹⁄₁₀ of them make doctor visits fun and were very informative at the visits. Like the doctor who pointed to my dog’s tar build up and gum recession. I walked out of the visit knowing more about my dogs health and it pushed me forward to be proactive about my dog’s health. It is doctors like those that make Mueller great.
Then there was this one other doctor I had, who tried to upsell and pushed her services. I noticed some black dots on my dog’s underbelly and schedule for a visit thinking it fleas. The doctor stated that those dots are dirt (I know what dirt looks like and it was not dirt) and pushed for my dog to be spayed and even asked me what dates would work with me, WITHOUT ME even agreeing to her being spayed. I declined and that did not work and I just brushed off her offer. I was not pleased and I FELT like she did not even take a look at my dog that day.
All in all, I think the only negative that occurs and much will agree is… the pricing of services. But you get what you pay for. This is a new facility with new technology equipment. Moreover, they do not cut corners and maybe that is why the cost is so much.
It has been 8 wonderful years with this center. Rolo the Yorkie and I thank Mueller Pet Medical Center for such great care and attention.

I took my 3 ½ yr old baby (Chihuahua mix) in a couple days ago because I noticed her right eye was very watery and looked like she had eye boogers. I wasn’t sure if she had scratched herself or if she had something in her eye lid so of course I needed to take her in, you know better safe than sorry. I’m the type of person that observes everything so from the moment i walked in. the staff, Dr, and clinic is self was a very good visit. They treat animals like human beings. Dr Reget was the Dr that examed my baby although she’s was no cooperative because she is not a people person Dr reget was able to come up with a solution without having to sedate her first and me not having to spend unnecessary money. He recommend eye drop treatment and I am seeing improvement! Thank you Dr reget!

I’m very thankful for this emergency vet and their staff. We had an emergency one Monday evening with our 10 year old dog not feeling well. She became lethargic and out of it suddenly and after about 30 minutes of observation, we decided to take her into the vet. Found these guys here on Unilocal and took the drive.
I was nervous the whole drive over there but once we walked in, we were immediately greeted and checked in. The vet techs and doctors were thorough with my dog and her examination and testing. After about 30 minutes we learned that we needed to keep her overnight and they were going to provide her with some drugs to get the toxin she had ingested out of her system. I was nervous as I’d never left her at the vet for an overnight regarding her health. The staff made me feel at ease and they took amazing care of her.
When we picked her up the following day all was well and I had my baby back.
The staff were amazing during the whole thing, always going over pricing and coaching us through the decisions regarding her care. The facility was beautiful and very clean and they kept offering to the turn on the tv for us! I couldn’t watch tv at a time like that.
I have even recommended to friends that they call this vet in emergencies since they are so thorough. I highly recommend them.

In response to the company… per our conversation, our issues with your establishment had nothing to do with finances and everything to do with how the whole thing went in regards to our interactions with the Vet on site. When we simply questioned the 1400 estimate he replied «well you guys have new jobs and everything»… The weird part was… we never mentioned this info. Approaching health like a shady used car lot is your prerogative. The $ 400 urinalysis is an obvious ripoff as we paid $ 50 the next day. Anyhow… you can try your PR damage control on Unilocal but your true colors will shine through… I am just doing my due diligence for my neighbors to help them avoid a nightmare…

My poor dog got attacked on our own yard which is gated by 2 dogs that managed to squeeze in between the gates. She was bleeding badly and so scared that I had to take her to the nearest vet hospital near me. Mueller was recommended by the vet at Banfield inside Pets Smart on Florin Road. As I walked in with my injured dog, I immediately knew my dog would be well taken care of based on how well kept the facility was. The receptionist immediately noticed my injured dog and a vet tech came out within seconds to bring her back.
We were brought into a room to wait for the vet to tell us what was going on. I already expected to pay $ 1000 + to patch her up but was so surprised when they told me it would cost less than $ 500 which included follow up visits.
She’s doing so much better now and I couldn’t thank Mueller enough. I would highly recommend this place to anyone that needs their pet taken care of.

Was a Mueller customer since 2003. The new building is great. It is large, clean and has plenty of parking. The staff is patient and friendly. They have cookies and coffee plus separate waiting areas for dogs and cats. It really is a nice setup.
Unfortunately, the cost of all this will be immediately noticeable as will their «let’s do every test possible» mentality. That may be fine for some but I want the minimum, most cost effective treatments.
At our last visit, it was determined the cat needed some teeth pulled. Cost? $ 948!!!
We brought the estimate to another (also local) vet and had the exact same procedure done for under $ 400 (including the consult).
Sorry Mueller — no amount of cookies are worth that kind of markup.

My fur baby and I went here on Friday night and I am delighted with the quality of services and facilities at Mueller.
I called in ahead of time just to make sure they were open. The receptionist working was VERY nice and calmed me down when I was stressed about our dog.
I went in and the place is very nice. It’s probably the nicest vet center I have ever been to. I read other Unilocaler reviewers complain about their prices but you have to consider this is an emergency center and when were vet services ever cheap?
Dr. Charn was very nice and knowledgeable. The vet tech was very kind and sweet as well. We were in and out of there quickly but I felt we had good care. I would definitely come back in a heart beat (but I hope I don’t have to) if our little guy needs any services in the future.

We’ve only recently moved to the pocket green haven area. It was because of the high rating on Unilocal that we decided to come here and have our cat’s bleeding anus (lets all be mature here) checked out. The front desk and the tech were very nice and welcoming, and so was the Vet. Our initial experience could have easily ranked this place a 5 star.
After an anal expression, we were sent home with a little over $ 120. We thought the price were reasonable especially since the Vet Clinics/​Hospitals in Davis are insanely expensive. So we took our cat home with dewormer in hope that he will gradually get better. He continued to bleed and we became deeply worried. We tried reaching the Vet numerous times only to be told that she was busy and that we had to leave a number to be called back by. This happened about 6 times within 2 weeks … no call back, not even once. This whole time, our cat was still bleeding.
We understand that you guys, Mueller, are running a business and are very busy. However, I feel there is a disconnect between the Vet and their patient (our cat). We had high hopes going in, but we came out deeply disappointed and concerned at the fact our Vet from Mueller lacked the basic compassion/​care towards animals.

My dog has had frequent diarrhea over the past couple days and today it got very bloody so I had to bring my Pom in. Already crying before walking into the vet, I was prepared to hear the worst but Dr. Lisa LaChiorna walked into our room cracking jokes and easing my anxiety. She even complimented me on his good health (which is always good to hear especially in a situation like this).
Long story short, my dog is okay and probably just got really sick from his birthday treat binge. It really seemed like the staff cared about my dog and I think that is really important. They explain every procedure thoroughly before doing it and answer any questions you have.
I am thankful to have a hospital like this so close to my home.

My puppy was acting very lethargic, puking and had major diarrhea. He didn’t even want food and he’s always and I mean ALWAYS hungry.
The best part about this vet was the fact that it was a 24 hour emergency pet hospital. It was getting late and we didn’t know where to go, so we called and they told us to come in.
We came in, and the first thing they did was ask what symptoms he was having and then decided to take a parvo test and it came out negative. The next thing they suggested was an x-​ray and nothing came up besides him having an upset stomach. The vet didn’t explain thoroughly to us about why we should get an x-​ray/​other tests, but I agreed because I was so worried.
At the end, he gave us medication to prevent nausea, which helped A LOT. But at the end, I didn’t feel so satisfied spending $ 500 for a parvo test, x-​ray and 4 pills.