Walmart

I’ve never had a severe problem with this Walmart. I always hear about customers complaining about it. I feel like if the prices are cheap and I’m just going to get some makeup, food or etc. and I’m in and out quickly, it’s not that bad of an experience.
My complaints would be the lack of product knowledge from the employees. No one really knows where anything is and when I ask they either give a very off guess or just simply do not know.
Another compliant I would have is the lack of makeup. There’s never anything new in stock and if it is, it’s sometimes open so always check your products.
Overall, I’ve been going to this Walmart for my entire life. Going straight in and straight out with no problems. If you know what you’re looking for than it shouldn’t be a terrible experience.

So I go to Walmart for the items that I know I can skimp out on quality a bit… And might I say that the quality of a lot of the items here are pretty darn meh. I checked out some of the food items and besides the prepackaged/​branded items, I’m not so sure I would trust having the food here. Granted the cereals, snacks, and some frozen foods are always still good.
The demographics and just the feeling of safety at the Walmart just isn’t there. Afew times I went in, some customers were talking about how high they were and then one of the females with them was yelling about how the two guys were staring at some random girls butt. Not sure about y’all but that made me feel pretty uncomfortable…
Last time I went in, the groceries and items were strewn everywhere, things were out of stock and when I asked a worker if he knew when they would get a new shipment, he gave me a range of «maybe 1 – 3 weeks?». I also went to pick up a chair I had ordered online and at the pick up location in the back, I HAD TO WAIT over 10 minutes before anyone even came to help me. I walked around. To wave two different people on separate occasions to help me/​call an associate for me… then finally someone came out of the back room… AS IF THEY HAD been back there napping! He was so rude as well and barely even said 4 words to me «here for pick up?» AND after he finished the transaction, he just kinda started walking away… It would have been appreciated if he just said «you’re set» or something to indicate that I was good to take the item and go.
All and all, Walmart really needs to work on the whole customer service, employee field. The prices are nice but definitely not worth the experience and quality you get from here.

If you are looking to shop at a place where customer service is as elusive as the Unicorn, then you came to the right place. If you have time to waste and don’t mind the incompetence of management, then you found the right place.

I hate hate hate and hate some more this store!!!
Staff is always so mean and nasty and rude!

This Walmarts grocery section is AWFUL!!! They barely have anything and every isle is picked over and a complete mess. The Walmart in North Highlands on Watt is much nicer and brand new. Their selection is four times as large as this Walmarts.

Been here a few times but yesterday was the first visit in a long time. Bit more disorganized and took forever to find the baby formula since we’re feeding Miles a little formula to test and see whatelse he’d enjoy. Just took too long to get things and lines were long but expected during the time of year. Overall 3 out of 5.

This Walmart is garbage. Just to give you a perspective, there was spray paint graffiti on the floor in the spray paint isle. I have never been to a worse Walmart before.

i am soo tired of their customer profiling with the whole receipt check thing they do when you leave the store. they are suppose to check people with items «NOT» in Walmart bags. the people there pick and choose who THEY want to check which is profiling and illegal!
i went in with my wife and son and we split up to do some xmas shopping. i got a few items and then checked out and everything i got was in a bag. as i was walking out i saw the Walmart guy checking a couples items and then two customers with carts just go right by him so i choose to do the same… NOPE! i got the «excuse me sir can i see your receipt»
i replied «NOPE, you didn’t check the two customers before me so have a nice night» as i went right on past him not stopping. they can’t do a dam thing about it either because unless they have proof you stole something or the alarm goes off they can’t touch you.
i then loaded my items in the car so my son didn’t see what i got him and went back in to meet up with them to finish the shopping. i sat at McDonalds in there with my son since he was hungry while my wife finished and i watched the guy at the door go about his profiling.
he literally let a couple with a cart full of items, many not bagged, just go right on through the exit unchecked then stopped a young kid with ONE BAG! then he let a guy with a big tv go through unchecked while he bothered a family with a cart with everything in bags from what i could see. so yea they pick and choose who to check and its illegal.
we finished eating and i met up with my wife and we checked out and again all the items we had in the cart were in bags. i told her what happened and what i noticed with the guy at the front and to just walk by and ignore him. he of coarse tried to stop us and my wife stopped and i just went right on past him. he was like ummm never mind and handed the receipt back to my wife and she walked out behind me hahaha sorry buddy not going to tolerate that crap anymore
if your tired of it too then by all means just walk right on past them and ignore them if they try to ask for receipts or just go out the entrance on the far right side.
if they leave the store after you or try to physically stop you then get a store manager because once you leave they can’t legally touch you or stop you. don’t put up with this crap, they are not costco and i bet they are doing this because they can’t afford to security tag everything in the store and it’s cheaper to post someone at the door.
my 2 cents

Horrible Walmart! I’ll
Drive to wear Sacramento next time. The store felt filthy and was full of unsavory characters. I honestly felt uncomfortable there, I know Walmart has a reputation and this one lived up to that. This was mid day and mid week and it was very busy. I went there because I had a gift card, and I got what I wanted and got out. I feel like you can get the same prices elsewhere if you look and pay attention. The cashier I had was really nice though.

Extremely bad customer service at the customer service center. A person who worked there gave us bad information and we had to wait 30 min. In the customer service line, when we got to end they said that they didn’t accept the return policy which the other person said they did. So we wasted 30 min. In line and the cashier called kayennce kept make excuses for the return policy. Go to Target instead this place has very bad customer service.

Sparash is terrible at customer service and is extremely rude! Her solution to an item without a bar code is to charge you twice for the most expensive like item in your cart. It turns out, the cost was actually ¹⁄₃ of what Sparash charged me. She should not be a cashier!

I like to go to Walmart because it’s always been the place to go since I was little. I guess I’ve grown kind of use to all the madness, but I feel the older I get the more disturbed I feel leaving walmart. No employee here is to be found for help. If you need something and you’re lucky enough to find an employee, they’ll tell you where they think your item is but won’t show you and just leave you on your own to find out that’s not where your item is at all. And you will have to deal with this about three more times.
The place is dirty. I stepped into some unknown wet substance and almost fell on my back had I not grabbed a shelf in time. The last thing I want to do is leave walmart by ambulance, thanks.
Customer service is always super long but the ladies seem very helpful.
I hate how I can never just walk in without planning how to avoid eye contact with someone try to grab my attention for the moment to sell me something. I’m nice so I say no thanks but geez, just go away.
And the customers are a side show. I walk in with my mother and my five year old nephew and before we can grab our basket by the front door, some lady is yelling up a storm at security «This is ridiculous! I didn’t even get a chance to shop! I will sue this whole establishment! All your employees are laughing in my face this is a joke!» The girl was just going off and my nephew just pointed and laughed. Not sure if he really thought it was funny or if he was just uncomfortable.
Then that same day when we went to ring up our stuff some lady at another cash register started screaming. Oh geez. But this time it was for joy because she found out she had $ 500 on her ebt card. And to top it off she was wearing a rag on her head, sitting in a motor cart, and had two really sketchy guys that look like fellow drug addicts celebrating with her. She kept wiggling in her seat «We rich! We rich! We spendin money baby!»
Uggh. I think customers are far worse if you ask me.

Getting some house hold stuff for now and snack. Prices are not high as others but it seems like they are getting their.

This by far is the worst Wally World I’ve ever shopped at. The staff seem to not care much for customer support. I understand it’s slave wages but that’s what keeps the prices low. They are usually out of stock of products you’ll always find at the 2 closet Wall Marts, I’m speaking about the West Sac location and the awesome 2 story one at Country Club Center. Yes, truly a huge disappointment shopping here. The parking sux big time as well.
I resently tried to return an item. Stood in line for 20 min being the 4^th customer back. As soon as I got to the next to be serviced, they decided that all 3 registers needed tilling. Wtf? My patients flowed out my legs as my blood pressure went up. I decided the $ 5 purchase can just go into the trash instead of having to wait any longer.
To top that off, this was the resent second time I bought something here and it wasn’t either placed in the shopping bag or they left the bag on that bag spindle. As soon as I got home I noticed my bath room soap dispenser and tooth brush items we’re missing. They matched my bathroom so well too. I immediately called them and they said the cashier from that isle has left work already. Fine I thought, it was late I’ll go back in the morning. Nope, they didn’t have anymore and the item, even though it showed it was in the store just couldn’t be found. Checked the register and grabbed a guy to help me find it at the infamous and dreaded customer service annoyance area. As we both walked up together, I stayed at the end of the counter away from the bug eyed customer annoyance server as the guy looked for my bathroom items that I already paid for mind you. When all of a sudden the bug eyed counter lady looked up with this annoyed look on her face like what are you doing in my area when I already have a customer in waiting on. Yet she didn’t say a word. After an uncomfortable 30 seconds of starring at me I averted my eyes from her hypnotizing get the hell away from my counter stare I told her don’t worry I’m with that guy behind you that I actually walked up with looking for my purchases that I didn’t get last night. She says «well that’s why I was asking why your up at the counter» to which I replied «you didn’t ask me a thing, you just looked up at me and stared. Yes, by then my patience was no where to be seen. I ended up having to buy the 3^rd items I found. My second choice only had one of the 2 items I needed for the pair and it was a used, broken, and scratched up peice of crap.
Conclusion, this Walmart acts and represents true ghetto style.
Will I come back? God I hope not!
West Sac’s super Wally World and the cool 2 story Country Club Center. Here I come. Such a pity since I live so close to this one.

Customer service is horrible. I can never find anyone in paint or sporting goods. This Walmart is not open 24 hours like the one in West Sacramento and its not that big. Usually I will drive further to west Sac. Recently I waited in a long line in garden and tell the cashier I want to use my e rewards gift card. He tries to scan my phone with my phone rotating the image and tries to enter in the number while the line was backing up. I told him that the cashiers always have trouble processing the savings catcher cards and he told me to print it out next time to make it easier for them and kept trying to put in the number. Yes that’s what I want to hear what I can do for Walmart to make things easier. He said he needed a manager approval and looked at me like he wanted me to give up trying to use it. I told him to call the manager then because last time I just didn’t use it because the lady couldn’t figure it out. He was blaming me for holding up the line and asked if he could help other people. I said that was fine as long as I am taken care of because I was there first. The manager came by and I told him nobody is trained on how to handle these cards. What a fun filled day at wally world.

Customer Service need to step it up. Line full of customers with 5 employees running around clueless.
Improve this.

This walmart is definitely worst then the one in west sacramento. You would think your in the bad part of town how this walmart looks which is sad cause its actually in the nicer part of natomas.
Coming here at night is pretty scary. The people they have working here look suspect and the shoppers even worse. I came to the decision just to keep going to the one in west sacramento.

10÷7÷14
It’s Walmart! Nuff said lol
Stopped in and was able to get in and out with the items we needed. No long lines but the people of Walmart are always the same… interesting lol

Recently, I broke the glasses I bought from this center a year ago. No reflection on the product. I am hard on two things… phones and glasses. Hence why I buy insurance on both if available!
When I contacted their office, not only were they able to look me up quickly but were very polite and professional even though I could tell from the ringing of phones and background voices, they were very busy. Luckily for me, I had bought a two year insurance plan so I was golden as to getting the repair or replacement done.
I went in on my next day off which happened to be two days later and was advised they could go ahead and swap out the frames while I waited if I had time. I was beyond thrilled. All in all, it took them maybe 15 – 20 minutes to replace the frames I had broken with a new one and even do a nice cleaning on my lenses since mine were smudged from handling them that morning.
Polite, professional, friendly, and quick! Oh my! I am so going to miss them when we move next year. But until then, they will continue to be my go to place for anything to do with my eyes!

I wish I could go to a Walmart and not fall prey to the stereotypes. Unfortunately, I won’t hold my breath, especially if I have a need to patronize this particular Walmart.
From random people twerking in the parking lot to kids running down the isles (which are far to small as it is) to coming home and finding that my can of cashews and bag of dried apricots have already been opened and sampled, this location fits many of the aforementioned stereotypes I try so hard not to feed into.
Alas, this location does tend to be relatively decently stocked with all the basic essentials. Additionally, they have now added some self check-​out stands which helps significantly cut down on the extremely long lines.
Thank you for your convenience. Thank you for your prices. Please pay your employees livable wages and be more aware of your customers that open packaging prior to purchasing products and I will be more likely to patronize your establishment.
The end.