Cardinal Camera

I went in here today with a few camera questions. The answer I got for every question was «check google.» The guy behind the counter couldn’t have been any less helpful if he wanted to.
When I need to get a new camera guess where I’ll be going. I’ll give you a hint, it won’t be Cardinal camera but you can probably check google to find the answer.
I won’t be going back here and don’t suggest you waste your time either. Just check google instead.

I dropped off a large negative to dvd transfer job in October of 2014. The clerk said it would take a few weeks and he would call with an update. The weeks turned into months. I figured, well it’s a laborious process give them some time. I am in no rush. I happened to be driving by the location (it’s now April) and I thought I should follow up. The clerk found my stack of negatives sitting next to the computer. The project was incomplete. He said the person working on the project was out and he would update me the next day. I went back the next day and the person was still out of the office and no one could answer as to how far along the project was. I said «let me make this easy for you and give me back the negatives». They did. This is no way to run a business. They had five months to complete this project. The whole time they couldn’t pick up the phone for a status update? This was a test run for them, as I have hundreds of more negatives to transfer. Sometimes it pays to be the only service provider in town, rather than the best…

I’ve been in the store 6 mins. Two other customers. No hello, no we’ll help you on a few. Nothing,

I’m giving these guys four stars because I haven’t ordered any prints yet, but I went in today, and bought a hood and grip for my camera… they were SUPER helpful. Chatted me up a bit, as well as chatting with other customers which I love. Their prices are very fair, and they’re SUPER helpful… They also offer a membership for $ 10 which saves you 10% on your purchases… I’ll be back as soon as I need something! Fantastic service!

This used to be a Ritz Camera location. Apparently they jumped in when Ritz closed this location. Since (according to the clerk) Cardinal hired all the Ritz staff and bought all the equipment, service and quality should be the same.
When I had pictures I wanted to be sure were printed well, I had always been happy with the quality. Knowing it should be the same, I dropped off almost 200 pics to be printed.
I got the cost down to .15 cents per print which is still a but high compared to the self service machines. I did notice paper quality is a bit thinner which makes going through the photo’s a little harder.
Overall I got my photos printed, they were done well and they had them finished in an hour.
When I need good quality, I’ll surely be back.