Freedom Communications

I received some of the worst customer service I have ever had. A phone was purchased for me as a gift at Best Buy. I was told Verizon could activate it regardless. I was greeted by a young lady who quickly informed me she had never encountered this situation before and didn’t know what to do. She then explained that I had to go to a Best Buy rather than offering to call, which would have been a great move. While she tersely explains that there is nothing she can do, she is munching on a clementine. I get people need to eat, but come on pop in the back if you’re that hungry.
I asked if she could put the screen protector on the phone at least, as I am awful at that. And without cleaning her hands from eating she just puts it on. «There is a small bubble that you just need to work out,» was her explanation for the lame application.
Just bad, dude. Try to pretend you care since you are on the clock.

Frank and his crew are wonderful — efficient and extremely knowledgable about ways to save $$$ on your cell phone service