Red Lobster

How can a seafood restaurant run out of fish? We were on a driving trip and were excited to see that there was a Red Lobster not far from our hotel. We looked forward to it all day. Unfortunately, when we arrived around 6:30 after a long day on the road we were told that they were out of not one but three different fish, including our two favorites. How does this happen? Does McDonald’s run out of meat? Does KFC run out of chicken? Methinks not. We ended up somewhere else. What a disappointment.

Decided to try the Lobster Tacos, should be renamed cabbage tacos! ¾ full of cabbage, the rest tomato, and several small pieces of Lobster on top. Will not be going back. Server was good, very helpful. Food was overpriced for the quality.

This is the family’s favorite place to go to celebrate birthdays and holidays. We were just there last week for my birthday. The staff is wonderful as always. All the waitress and waiters that have served us were very kind and friendly. We have never had a bad experience and we enjoy our family time there. Thanks for the amazing service!

Another great meal of smoked lobster, salmon and shrimp. Split the ealing with husband… even took some home. Love the bisquits. Had room for chocolate cake with ice cream. Yum!

We come here A LOT… very good customer service and the food is always delicious!!! We have NEVER had a bad experience at this one. We do miss the bartender that was here for years. But still a great time every time.

I have not been to red lobster in years, and I was a bit hesitant to come, even though my last visits were very positive, I have never had a negative experience at a red lobster, but I am always hesitant when I am going to be spending a decent chunk of change on dinner even after the gift card we had
A side note first: I noticed that a lot of the issues people are complaining about could have been resolved with talking to the manager. I have worked in customer service for years, if you don’t bring it up to the manager, it will never ever change, and all you did was complain online instead of helping the issue by telling the person who could fix it and rectify it in the future (every restaurant runs out of food some times).
As for my own visit, I honestly have not had better service other than at a 5 star restaurant in Ajijic Mexico called Tangos, and our server was just as attentive, but not overly present just the same as the servers were in Tangost. Our server Lisa was amazing, I cannot say enough good things about her, she made sure our water stayed filled without asking, and without even making her presence overly known, I never noticed she was filling it. She checked back in, but not too often to see if we liked our food. We never felt rushed, and she was very friendly and made appropriate jokes as well as being very knowledgeable about the food.
I cannot vouch for the rest of the staff other than the Manager Rod whom was also very friendly and nice when we talked to him to tell him about Lisa’s amazing service, but Lisa and Rod were truly awesome, and Red Lobster is smart if they keep them around and use them to train the rest of the staff. :)
Our food was great, we had the Langostino Artichoke Dip and it was very tasty and hot. My food was very tasty I had the «Lobster Lovers Dream» and my husband has «Dueling Lobsters», I tasted his food as well and his was just as good as mine. Everything was very fresh and well made, I have no complaints at all.
This is by far one of the best experiences I have had at any restaurant, and I hope if I come back I get Lisa again cause she was truly the best waitress I have ever had the luck to be waited upon by.
God Bless ~Amy

Wish I could give this place a real review but when we showed up and got seated and waited 15 minutes we were told they are out of more than half of their menu (all fish) so we left.

Wife and I visited last night (Friday the 19^th) for Lobsterfest, we got seated at 5:20 after a twenty minute wait., not bad there. Our waiter was very good, Jason. We had two cocktails and they were yummy. Kudos to him. I ordered the Lobster Lovers Dream plate and my wife had the Dueling Lobsters. The Caeser salad was truly very delightful as, of course were the cheddar biscuits. The lobster? Ehh, not so much. The star of the show on my plate, the rock lobster tail, I had to have replaced, it had been so overcooked it was like trying to chew a rubber eraser. I will say to be fair, they had no issue with replacing it But that salad was awesome ! Really one of the best Caesars we have had for awhile. The wait time when we left was over an hour. It was packed. If we go back we will sit at the bar and have a drink or two, a Caeser salad and maybe split some chilled shrimp. Overall not worth the prices charged in our opinion. …
In summary; we had two great cocktails and two great salads interrupted by our dinner.

A little pricey but the food is good. The service is amazing!!! The servers attend to your every need.

what can I say its seafood! with cheddar bay biscuits

I will start out unoriginal but hey it’s a chain restaurant. The cheddar biscuits are on a level of their own. The service has always been great. The prices are meh. The setting is nicer than similar chains that are in the same categories. Glad we have one in town, and never ever bummed when the parents take me, not that I haven’t taken myself but ya know.

Food is Great, but man service REALLY REALLY SUCKS, tonight. All you can eat shrimp and it was 30 minutes before they came back to ask if we wanted seconds… come on its all you can eat, then it took 20 minutes to get it.

Prompt, friendly service is the norm here! We come here on a regular basis and always enjoy good service and great food!

My steak was overcooked and my potatoes were cold in five minutes. Our waitress never came back and asked if we wanted or needed anything else – we did. We told her we were celebrating a new job and she didn’t congratulate me but rather started talking about her job. I never got a refill on the strawberry lemonade that didn’t come until after my soup. For over 50.00 I wont go back. Oh and not found of the receipt telling me how much tip.
Second trip 10÷9÷2015. Food was still not good (except desert) service still lousy. Dinner 54.00. WILL NOT TRY A THIRD TIME.

Shayla was awesome she made our red lobster experience amazing !!! We have never been and we did a wedding prep dinner here with 20 people and she and Jake were so on it! They kept our drinks full and our food out in a timely manner and they got it all correct! Not to mention the remembered to make my sister (bride) feel special and sing happy birthday to my grandpa ! I highly recommend this restaurant ! And the front girls even let me son look at one of the lobsters out of the water!!! LOVE THIS PLACE!

Management needs to be fired, no local wines and ran out of trout and wild caught salmon! Good servers but truly awful management!

One of our favorite restaurants. We have a tradition of coming here for our boys birthdays. Crab, lobster, and salmon are on our list of favorites. Of course we all love the biscuits. Fast friendly service is hallmark, along with watching the lobster tank if you have to wait. Tonight was busy, up to a 30 minute wait for some, not one person thought the wait wasn’t worth ot. Everyone stayed. Free birthday Sunday for our son along with the singing waiters made memories tonighr. Thank you!

Loved it! Very good food for a chain restaurant. Service was friendly and attentive.

Our favorite place eat sea food when we can’t make it to the coast. $ 17.99 entrée (soup & salad), main dish, and dessert.

It was 10 o’clock in the evening and we were just getting around to dinner. There are not many options for being open this late in the area, even on a Saturday night. We saw they were open till 11 and popped in. I will preface this review in that I am really not a fan of chain restaurants. But we were limited.
We were enthusiastically greeted by the hostess when we walked in. We were seated and our waitress promptly greeted us. (Now, if you read my review for Original Roadhouse, which I had dined at for lunch that day, you would see how opposite I must be feeling by now.) This waitress provided over-​the-​top service. She was top-​notch. My husband even made the remark that her service was beyond some of the more expensive/​upscale places we have dined at of the late.
While the food was just on par with this type of establishment, nothing stood out as we would have not expected it to. It was a nice evening and as always, the cheddar biscuits were delicious.