Forever 21

If I could give this store zero stars I would. This store is so disgusting. The floors are so dirty you can even see pictures from other posts. The changing room is the worst! So be prepared not to take off your shoes unless you want to walk out with an extra toe! The floors are covered with urine and smell so bad you can’t even try on all your clothes with out breathing in what smells like a porta potty. Let alone feel comfortable taking off your own clean clothes and place them anywhere it would not be dirty. So remember they don’t take returns only exchanges and if you are brave enough to actually change in their dressing room be prepared. Their staff is very rude and unprofessional and spend their time more with gossiping then caring for their customers. I would rather drive a bit further to Monterey or Gilroy than to ever go here again.

Not pleased! I get there no return policy but exchange too and I was exchanging the same item just different sizes and they wouldn’t let me Stupid this is why they loose costumers. And it’s dirty and dressing rooms smell like Sweaty Feet! Taking my business to Monterey!

20 customers in line and only 1 register open. I feel like I’m at Wal-​Mart. They need more registers open especially on the weekend.

They have a lot of clothes but the store isn’t clean and the employes aren’t very helpful. I come to this area to visit my brother but every time I have visited this forever 21 the floor is disgusting and the clothes usually have (what looks like) makeup stains or other stains on them. They only hve size smalls out for the tanktops every time I go. Whenever I ask for help finding something the employes have no idea where it is. I’ve had that problem at a lot of forever 21 locations though. The quality of there clothes have improved a little though.

It is super huge in the store however it is very disorganized. If you see something you like online and want to find it in the store, good luck trying to find it. I prefer going to the forever 21 in Monterey over the salinas one any day.

I love this forever 21 because it’s huge and their clearance/​sale section is huge and awesome. But their customer service really sucks. Don’t get me wrong, there are employees here that are really friendly but most just ignore you or give you dirty looks.
I came in here the other day and was looking through the sales racks and this guy who works there just kept following me and gave me dirty looks. I work in retail so I know how to not be an annoyance while I shop and put things back in the right place, but this dude just kept following me around and fixing the clothes next to where I was shopping. Really annoying.

80% of the employees ignore me EVERY time I go. And half of them font know what they’re doing. Little messy, but the size is great. I wish there were directions or at least helpful employees.

has a ton of clothes! and this particular f21 is huge!
all clothes on the sales racks are final sale (well at least this weekend it was).
you can find the same shirts/​accessories here that you would at macys for half the price.
bring earplugs though. music was on blast!

ehhh … its forever 21. What else can you say when you have no where else to shop in Salinas. This place is not that big… the clothes are just spread apart. I prefer to go to monterey for several reasons.
1. The customer service in salinas is bad. No «hello» or «thank you»
2. Place is big but everything is messy.
AND
3. OMG CAN SOMEONE PLEASE CLEAN THE FITTING ROOM. IT SMELLS OF NASTY FEET OR SOMETHING… IT STINKS.
Overall, They just need to adjust their customer service and clean up the place a little bit.

This place is HUGE. This used to be the old Mervyn’s store but got converted to Forever 21. There’s sections for plus sizes, kids, men, Love21, and sale. Several different dressing room areas. Staff is all around but they leave you alone. Dressing room staff pretty nice and helpful. This place doesn’t really get packed since it’s so big. It can be overwhelming since it’s so big. Usually I can find a couple pieces but have not really found tons of stuff. I am pretty selective in what to buy though. I definitely make time to stop in here whenever I am in the area.

OMG, huge store! Customers service is mostly great. They have such cute clothes here! Love shopping here for my nieces and my little girl.

Honestly, the ONLY reason why I even ever think of steping in here is because my wallet is as skinny as it gets. And I’m sure I’m not the only one feeling like this.
Prissy workers. Messy store. …everywhere. Sale things that are NOT on sale… and Things that ARE on sale that aren’t marked. The fashion is so old. I’m so over the skinny jeans and loose shirts. Always the same thing. It’s so overwhelming witht he same shirt different print etc.
I’m very sad to write this, I wish forever 21 could be my fav store… sadly it isn’t =(
Did anyone else notice their prices went a tiny bit up? I asked an employee and they admited so! Shirts for 20 and 30 dllrs?! I don’t remember seeing so many at that price when they first came to Salinas and Monterey!

I could really give this store 5 starz because it has EVErything! I mean it has something for everybody even plus sizes in the back, and i was really suprised about that, the stores big and spacious and is suprisingly not as messy as I expected and I went on a saturday morning. Im a fan:)

Biggest and BEST Forever21 I’ve EVER been to! NO JOKE!
We didn’t want to get stuck in traffic on 101 so the next exit happened to be the mall. We walked on over to forever 21, which caught my eye right as we walked in.
OMG! Overwhelming can definitely sum it up!
This place is huge! It is like a department store! Everything is organized and almost EVERYTHING is super cute! They also have a pretty organized sale section, surprisingly. If you are EVER in Salinas, or near, check out Forever… you will NOT be disappointed!
I only gave it 4 stars because of how far I would have to travel to go back to this place. Definitely worth the drive over there, however!
Can’t wait to go back!

This F21 used to be a Mervyn’s, so it is HUGE! Almost overwhelmingly so. It’s a little difficult to navigate, but luckily, the clothes are pretty well organized (the activewear in one section, Heritage 1981 in another, etc). Considering its size, I was surprised to see how well the store was maintained — everything was neat and in place, for the most part. The customer service is pretty good, with a couple of the workers asking me if I needed any help.
However, during my latest visit, I noticed the fitting room had an unpleasant smell, almost like a public restroom smell. GROSS! While I was trying on my clothes, I overheard the workers in the fitting room complaining to one another about the smell and how they needed some air freshener. Umm yeah. Hopefully they’ve fixed that problem. Lastly, like with many F21’s, I never end up walking away with very many items, if any, after scoping out the hundreds of racks.

Can’t ever hate on a F21 but I went in soley for the purpose of purhasing a grip of new shades. I go through them like my sister uses tp, she has I.B.S.
There was no selection whatsoever, far cry from my last visit or 2 when I picked up a couple dozen party shades. Hmmm… I never got to bust those out, I wonder where they could be?
Anywho, still cheap and a shit ton of fun if you like to wear clothes once or twice ifyou are lucky and then go back to F21 to repeat…

Amazing! If I didn’t have kids this would be my demise. hehe i went ape shit today though~ But the great thing about this store is you find great deals! I love the fun jewelery… cheap! perfect I will loose you one night anyways… yeah spent 2 hours didn’t see it all~ it maassive!

I was excited when this store first opened. The guys section is OK, but the good thing is, every time i go there is always new stuff. I love that I can buy alot of shirts and accessories for good prices. knocking off one star for some rude unhelpful attitudes, my mom and I experienced here.

I was really excited that Salinas was going to have a forever 21… and then that excitement tripled when I found it it was going to be at the old Mervyn’s place. Little did I know that having such a huuuge place for a store like this would GIVE ME THE WORST HEADACHE OF MY LIFE! I don’t like going here… but sometimes I need to when I’m in need of something to wear. I love that there’s soo many things to offer here but I wish they could have signs to distinguish certain areas. I end up walking around in circles and later figuring out that I had been to that part already!
I love that there’s a «GUYS SECTION» and a «BIGGER LADIES SECTION» and a huge «ACCESSORIES/​SHOES SECTION». I was shocked at the size of the F21 at Valleyfair in San Jose, but this is just too overwhelming. I guess you can, eventually, find what you need here but you would be a pro at remembering where you had already been to and a pro at ignoring headaches.

Ok… IM OFFICALLY IN LOVE!!! Ohmygosh the trip to Salinas (about an hour) was so worth the shopping that we did that day!!! Everyone is so nice and attentive (not like the ones in San Jose where they make it a point to ignore you). They had music in the background but not overpowering where u can’t even think. And everything was neat and spacious & easy to find.
I cannot rave about this store enough!
The ONLY thing I didn’t like (and I knocked it down 1 star) was the FAITH 21 (the plus sizes) was only dedicated not even ¼ of the area for that line.
COME’ON FOREVER 21!!! GET IT TOGETHER!!! EXPAND THIS LINE TO ALL THE STORES!!! Not just a corner in the back !!!
So for the FAITH 21 line… AWESOME!!! Its nice to finally have the cute club clothes that I LOVE at Forever 21 shaped for my curves!