Pinnacle HealthCare

The only reason this place is getting 3 stars is because of the awesome doctor I saw the first time. DR B was his initials. Very nice man, understanding and patient. When I went in for a follow up the next doctor I saw, he was Indian do not remember his name, gave me only one more month of the anti smoking drug I requested. It’s supposed to be a 3 month plan to take the pill to help quit, that doctor decided to cut me off after 2 months and told me to space out how often j took it. Long story short all my craving are back and I have to start over with a new doctor. Thanks mr empathetic

If I didn’t have to come here because of my workers comp I wouldnt. This place has some outrageous employees. The front desk personal are just rude. Well not all the reason they get two stars is because of the office manager Aurora. She’s super nice N empathic towards the patients. But the other receptionist just need to chill and understand that people come in here with pain N on top of that to deal with a nasty attitude is ridiculous. Some of the population is Hispanic and these females are bilingual and when they are asked for help them they act or who knows if they act but they seem to not know what the patient is talking about. This man came in asking if they took his insurance and when he asked the girl if he could have the number for here because he wanted this office to request his medical records from the other office he had been seen at, she answered in a rude manner and didn’t know what he was talking about. I KNEW WHAT HE WAS SAYING and I don’t work in the medical field. But she was just repeating whay he was saying N not giving him what he needed until he explained that he needed was the number from this office or fax number. Some people don’t need to be so rude if your having an awful morning don’t take it on others especially if they are in need of medical attention.