Lush

Omg first time here and I’m sooooo addicted. This place is going to be my FAVORITE place EVER, I can already tell when I walk out with a Full basket of stuff that uses the BIG bag. I seriously can’t wait to get home now and take a bath. The staff was amazing and so helpful. Thanks again!!!

When I saw that I had a big bath tub, the first thing I said to myself is, I HOPE there’s a LUSH around, and low and behold, there was! I’m a huge lush fan, so when I walked into this location I was quite pleased. They had some of the new items out for Mother’s day and the associate I was working with was quick to point out a couple of new bath bombs. I did pick up two and was glad I did. I LOVE LUSH.

I love lush, and for the most part I love the employees at this location. But I had an unfortunate interaction with the manager (his name is Jonathan, I believe) the other day. He came running in from outside the store to reprimand me for smelling the face masks, stating something along the lines of «those are for paying customers to buy, so don’t mess with them» and then proceeded to walk away before I could say anything. Luckily for him I purchased both of the face masks I was holding and «messing with».
If it weren’t for the other wonderful employees at this location I would probably never come back.

Johnathan, the manager, is so friendly and nice. They’ll give you suggestions, but aren’t at all pushy.
You’re supposed to get a free sample whenever you walk into a Lush store (as long as you are serious about trying something). That doesn’t always happen at some lush stores which is a bummer because no one wants to say, «hey, can I get my free sample?»
This store is always good about it even on busy days. It’s great for people like me who love trying. everything.

Bath bombs be boss. A fun time for kids (Dragon Egg) yet perfect for adult time too (Sex Bomb). Priced between $ 5 and $ 8 each… grab more than one and remember that a tub is more than just a place to stand while showering.

Lush makes me feel like a lush. I spend 30 dollars on face wash that makes my skin literally glow. I spend SO MUCH MONEY on things to put BUBBLES IN MY BATH AND make my WATER SMELL GOOD and look PURPLE. Why do I do this? Because Lush makes natural products that are wonderful and non-​irritating. They’re eco-​friendly and they can turn regular bath water into glittery magical galaxies. Are you totes ready to go out and buy some?
But this particular store is awesome. I have been using Ultrabland face cleanser for about a year now, but I was conflicted on if I should be using a moisturizer with it. I explained to the associate my dilemma and she gave me a few samples of different moisturizers to try. If it wasn’t for these associates and their extensive knowledge of how their products work on different skin types, I would be struggling with trying to find a good product to clear up my skin.
I only deduct this one star because sometimes their associates are a little pushy. I’ve never seen them NOT interested in helping a customer, and they sometimes hover and latch on to you at the first sign of confusion. It has helped me a lot in the past, but sometimes I just need to go in and restock and I already know what I need, so having a shadow is not needed.
I love the quality of products Lush provides and the service I receive. I also love bathing in stardust. For that, I’ll continue to come!

We love Lush! We met a super sales associate who helped us with this magical cream for son’s eczema. Her child has it, too, and shared how it worked for them. She gave us a free sample (which lasted a long time!). We were so impressed with the product (yes! It works!) and we’ve been buying it ever since. My daughter gave me several products from there and I was thrilled! Yes, the products are a bit pricey, but they are of excellent quality, long lasting, and NEVER tested on animals.

Lush has great products. They are all natural, effective, and they smell yummy too!
However, I was very disappointed in the customer service at their City Creek store. The employees were inattentive and preoccupied with gossip behind the counter when I had questions, and when I did manage to get their attention they were stuck up and rude.
If you want to try their amazing face masks (trust me, you do) go to their Fashion Place location.

First of all they are not so great at having things in stock. Second their employees are more than often rude and could care less about customers. I buy lush products often and every time I come to this location it’s a bad experience. Plus we came to the doors before 9 which is their closing time and they were locked. We asked if we could come in because we needed one thing and knew exactly what we needed. They refused. Even though they still had many customers in the store just walking around not ready to pay. You guys suck. Go to the fashion place location and give them your business.

Fabulous customer service as usual! Love all the Lush girls!

Dangerously awesome. There are very nice employees here and their products can’t be beat!
Their shampoo bars actually saved my life. My 4 year old is autistic and hates having his hair washed. Every day for 4 years, bathtime was a screaming nightmare. We tried using a solid shampoo bar and BAM — happy kid, happy Mom. It must be the texture. I am so happy though. And bonus — the shampoo bars make my son’s naturally curly hair even curlier, and for some reason it brings out the red highlights in his hair too. Awesome!
I love their bathbombs. They smell delicious. You can use them to perfume your sock drawer and your car too. I also really like their soap. It lasts FOREVER and lingers on your skin for hours. My favorites are Rock Star and Figs and Leaves (I never thought I’d like Figs and Leaves but it smells incredible. It’s an exfoliating soap too.)
Seriously. Go here. Tell them Kris sent you. They’ll probably look at you weird, but at least you’ll look weird *and* smell good.

I’ve been waiting a pretty long time for a Lush to come to Utah, and now it’s finally arrived. Unfortunately, the only location right now is in City Creek (another one is opening at Fashion Place, I believe), so you will have to deal with a very tiny, cramped store. Because it’s right near the east side entrance of City Creek, it does have lots of foot traffic. That being said, I think the staff does a pretty decent job of still giving great customer service and giving awesome recommendations.
The main reason I love Lush is that they have pretty decent hair stuff. I love the hair masks and the conditioners, and especially their dry shampoo. The last bottle of dry shampoo (the powder variety, not the spray) I purchased was the Oscar Blandi one from Sephora, and for 2.5 oz, it was $ 19 (plus tax), and the one I got from here was $ 12 for around 4 oz, and I completely love this one more. It smells awesome, actually most of the products from Lush smell nice (except the herb-​y ones), and it works very well with my hair. The prices are comparable (maybe less) than stuff you’d get at the salon, but the quality is on par.
Anyways, I would say you should check out Lush, but I really would like the traffic to die down, so I won’t.

The store was pretty under stocked when we visited, but given it was just after the opening weekend, I can only imagine they had some crazy traffic.
While I love being able to sample and try everything, I wish the ingredients weren’t so often covered with other stickers. I tried to talk to staff about particular things I try to avoid for allergy and other reasons, but they didn’t seem as knowledgeable as I would have liked.
If you’re looking for something different, body shop wise, this might be it, but do your own research.

I LOVE LUSH! This is our first Lush in Utah and I am so happy it is here. Lush has the best lotions, potions and other great body products. Try a fresh face mask that has so much fruit and veggies in it– it has to be kept refrigerated. The staff is knowledgebale and you can try most everything out before commiting to a buy. I love the sympathy for the skin– One of my faves. Also they have stuff for the guys as well and my husband adores the soaps and such. If you have not experienced Lush yet– It is a must go!