Went to Homewerks as part of planning a kitchen renovation. Had some very nice appliances that we were absolutely considering purchasing. The problem was that our saleswoman recommended some cabinet makers, who came out to the house and measured«with attitude»(soooo busy with other clients) and we’ve never heard from them again… even after a call to Homewerks two weeks after the measure. We were told they were still interested in the job, but here it is, almost 2 months past the original measure… and nothing. Not one word. What a waste of our time. Perhaps the saleswoman should stick to selling appliances, rather than wasting her clients time with undue promises…
Brian B.
Évaluation du lieu : 1 San Antonio, TX
The sales department(or at least one individual in particular) is arrogant, especially after they have your money. Dealt with this one individual for 6 years because my builder picked Homewerks for my specialty wiring, central vac, and alarm system. The old wound was reopened when I replaced a part for the central vac less than a year ago and it broke again in the exact same way. All I got was this guy blaming me for not using it correctly… and in the most condescending way you could ever expect someone in the front office to do. Their service people are very professional and helpful, but that doesn’t make up for their front office.
Jeanne G.
Évaluation du lieu : 5 Bulverde, TX
I purchased a Blue Star electric wall oven at Homewerks with the aid of Randy. He explained everything that I needed to know about this new model and what was needed for this oven to be installed. He pretty much held my hand throughout the process. I needed it quickly, so Randy had the owner contact Blue Star, and with her connections and a bit of extra money, she facilitated an early arrival.(just before Christmas) Homewerks installed the oven… the owner made sure that it was done correctly and that I was completely satisfied. I felt they were with me from start to finish. I have purchased many appliances at many different places. This was not a simple purchase or install due to the expediting and the configuration of the cabinet, but Homewerks made it happen. This would not have been the case if I had gone to an online store or Sears. I would buy from them again in a heartbeat!
Sharon M.
Évaluation du lieu : 5 Pleasanton, TX
You cannot beat Homewerks’ customer service. I took in my unit for my central vacuum system. It was repaired within a couple of days. They also helped me with my warranty. I couldn’t have asked for better results.
Marisol S.
Évaluation du lieu : 1 San Antonio, TX
The store is not clean. The were paper work all over the place. Dust in the show room. They are selling cool stuff but the ones they used for showing(at least I hope) are not being clean afterwords. If they don’t know how to clean the appliance after it gets used, who can. After all it is the show room and they should show the best even after a demo. And if this top top of the line appliance can not look like new after they get used why would u choose them. I feel strongly about cleanliness and that was a put off. You open stove, dirty; you look at counters, dirty; look inside ovens, dirty; look inside the grill, dirty. I have miss feelings about it. I am going to buy the ironing board but I will search more online.
Kathleen A.
Évaluation du lieu : 4 San Antonio, TX
This place is incredible. If you want super friendly customer service and amazing high end products, such as, ovens, free standing ranges, hoods, coffee makers, etc… this is the place. No pressure and sales person was very knowledgeable. Great thing about this place is you an actually test the product. He showed us the stove I liked and turned it on. They have Miele, which is expensive but so worth it. The also carry BlueStar ovens, Bertazzoni, and AGA. Top quality. It is also just a cool place to check out if you love kitchen things. I’m looking for a pro style oven and have done massive research and probably leaning towards a BlueStar. Go in just to look you won’t be disappointed.
Charles H.
Évaluation du lieu : 5 San Antonio, TX
Homewerks installed a central vacuum at my office building. The installation was very complicated because it was for existing construction with two separate buildings connected by a foyer and was two floors. Homewerks is amazing. I did not think it could be done but this difficult job did not fazeHomewerks. Homewerks knows central vacuums. Our new central vacuum is far better than a conventional vacuum cleaner. I could not be more pleased with the work and price.
Alisa R.
Évaluation du lieu : 3 San Antonio, TX
I have been looking for a vacuum cleaner. I have one that works but I want a powerful git her done type of machine. Home Werks is located relatively near my house and I noticed that they keep their vacuum cleaners up in the front of the store. That drew me in right away. They are exclusively Miele brands on the cleaners and exclusively certain brands for each type of home décor and appliances you are looking for. The owners must have taken their time to carefully scope out the most efficient machines and placed them in their store. The place is immaculate and so beautifully done. I love their kitchen model with the overhead pot holding contraption. If only I were completely rich, as I believe that this place exclusively caters to those upper middle classes. In the meantime, I will keep looking for the right cleaner for me, style and price-wise.