The Dental Health Center

Very friendly environment. I have been going here for couple years now. Dr kero is a super sweet lady who makes you feel very comfortable throughout the whole service. Rebecca is very friendly as well. She has helped me out alot with my scheduling and she is great help to Dr kero throughout my services. Everyone here is amazing, super sweet, and very knowledgeable at what they do. I would highly recommend them.

I was scared to death of dentists ever since I was a kid and a dentist wouldn’t listen to me when I said the novocane wasn’t working. However, Dr. Kero made me feel comfortable and was relatively pain-​free. I’ve been going there now for ten plus years and I won’t go anywhere else. I’m still scared of dentists. I doubt that I will ever lose that fear. But I can relax when I’m with Dr. Kero and her great staff. So if you’ve been putting off dentists out of fear, I totally recommend a visit to Dr. Kero. She will make you change your mind and put you at ease. Best Dentist I’ve ever encountered.

As I said before, make an appointment with Mohamed, Dr. Kero ’ s personal masseuse (since 2005)…wow! He gives this awsome Ayurveda oil massage and tells you about your diet and other stuff, so $ 100 for 1 hr isn’t just the massage, he tells you about your health too! Try it… you won’t be sorry!

Going to the dentist for me is quite an ordeal what made me try The Dental Health Center was the location.
When I stopped by and ask Debra for information’s; I am very pleased with her knowledge, friendliness and courtliness. I made an appointment and unfortunately missed it; and Debra squeeze me in the next week without hassle.
Dr. Kero is very gentle, understanding and tender. She listened to my concerns and woes and made me feel at ease on the process (cleaning and crown).

Always hated going to the dentist and get really nervous, but I would highly recommend going to Dr. Kero. I had never been there before and they treated me very well. My appointment was on time and they called to remind me the day before. I’m really happy I went here because they made me feel at ease and were really patient. I will definitely be going back here for my future dental appointments.

I have been going to Dr. Kero for several years and have always received great and attentive care. The staff is pleasant and they have always been able to accomodate my schedule.

I remember going to Dr Kero a few years ago for a cleaning but didn’t return because I ended up getting insurance that sent me to another dentist. I recently checked back to schedule a cleaning since I have new insurance and can pick a dentist. I chose Dr Karo for two reasons: 1) I already had (limited) history with her, and 2) She’s close to work. I am SOOOOOOO glad I came back to her because she is a really fantastic dentist.
It had been a couple years since I had been to the dentist with my last visit being to have two wisdom teeth pulled. I never really had any issues with the dentist before until those teeth were pulled. I had like a panic attack and kinda freaked out. I didn’t know how I was going to react to getting a couple fillings. I warned Dr. Kero and she reassured me that it would be okay. Sure enough, as soon as the drills started, I started getting nervous and tensing up. I blame the last guy for traumatizing me. Dr Kero was patient with me, allowed me time to catch my breath and reassured me that it was almost over. She even started to massage my jaw because I’d had my mouth open for some time.
That kind of attentiveness and bedside (or chair side) manner can really make a big difference. It does seem that dentists have to deal with more fear than many others in the medical field, but knowing that and having good ways to counteract the fear definitely separates a good dentist from a bad one. I even sent my mom over for a cleaning since she was having a special for the month of June.
I am so glad I returned to Dr Kero because it really feels good to know that she really does care for her patients and I can see that she wants to help as many people as possible.

The Dental Health Center is not only the best place to get your teeth cleaned and any cavities filled, it is also a great place to come for all types of intricate services. My whole family has been coming here for over 10 years and have always felt very welcomed by Dr. Kero and her staff.
Dr. Kero and her staff are always very attentive to your needs and are extremely friendly and caring. I am a very nervous Dentist Go-​er and often tense up while having anything from a simple teeth cleaning to a cavity filled. I even require extra time for the numbing process to take effect on me. At every single visit Dr. Kero and her staff have been EXTREMELY PATIENT with my nerves and have never been rude or annoyed by my different worries :) They have always made sure that I was properly numbed and because of that I have never felt any pain in any of the procedures I have had performed.
They also have REALLY GOOD teeth whitening trays and bleaching services available. I have had many people tell me my teeth are super white!
I would definitely recommend The Dental Health Center to any age person for anything from a teeth cleaning to a whitening service to a complex issue such as a root canal or bridge work. And, for any of you those interested, they also have BOTOX!

After an positive referral from my co-​worker i decided to try out Dr. Kero. The dental office was nearby work and i was estactic to hear she also took my dental insurance.
I scheduled my appointment 5 weeks prior as i needed to schedule the time off work, I got a confirmation message on my phone this afternoon to tell me my appointment that was originally scheduled for 11.00am was now scheduled for 10.15am.
I immediately called back to let Natalie know i couldnt make it at 10.15am. She was extremely rude and had an attitude straight from the get go.
I politely asked her if i could speak to someone else, in which she abruptly answered «No». She was the «Office Manager» and there was no one else to speak to. Not even Dr. Kero was available. I once again tried to explain to her that i could not make it there by 10.15am and i could not reschedule.
If in fact there was a scheduling conflict then why wait until the day before my appoinment to TELL me to be there 45 minutes in advance and the change is what it is, or even explain to me what the issue was. She didnt even ask. I either made the appoinmtment at 10:15 or find another dentist. After disagreeing back and forth she then hung up the call.
I received a follow up call 5 minutes later from a Rebecca, who was extremeley courteous and very helpful. I explained to her the treatment i received over the phone and she told me i should have asked to speak to someone else!!!
They suddenly were able to see me at my original scheduled time. I declined.
I am extremely disappointed in the lack of customer services Dr. Kero and her practice have to offer. Dr Kero should really consider who she has represtenting her at her front desk or her so called «Managing Positions»
First impressions are everything and with Natalie as your «Glorified Receptionist» you will lose business.

If I can rate it a 10, I would. I’ve been going here for over 15 years. Even after moving to Hayward, I still go here, that’s how much I love them. Dr. Kero & Lori are like family… They are very professional and very sweet. I never feel rushed and never feel like I am just another «patient». I would definitely recommend them. Glad they upgraded Tanforan Mall because I can browse the mall after my cleaning:)

I’ve been a patient of Dr. Kero since 2002. Her and her staff do an excellent job of making me feel welcome and well cared for. She’s friendly and flexible. I usually need later appts & their always able to to accomadate my needs. I appreciate that. If your looking for a professional and friendly dental office then I would totally recomend you try The dental health center.

Dr. Kero has been by dentist for about 15 years. She has consistently provided exceptional service. My appointments are always kept on schedule without any delay. She is also my daughter’s dentist. She is friendly, professional, and caring, and makes it a point to make me feel at ease during my visits. Her location is great (Tanforan Mall). I often catch a movie at the movie theater in the mall after my visits. Another plus: her office/​dental rooms are colorful, warm, and inviting unlike many dental offices that appear cold like hospital rooms. I highly recommend Dr. Kero for your dental needs.