Wingstop

Terrible front end employees. I suggest going to a different location. The drive is worth it.

Food is good, but service is horrible.
Twice now I’ve placed an order online for pickup at a specific time and, after showing up at that time, have had to wait 20 minutes to get my order. Pretty sure I’d get faster service if I was just a walk in.
To top it off, my most recent experience involved me waiting until somebody eventually noticed I had been there for awhile and then, after asking my name and looking around a bit, they grabbed a bag off the counter that had been sitting there the entire time. After handing me the bag they walked away and didn’t even acknowledge the situation. What a waste a time… And now we have cold dinner.
I’d say it’s worth it to drive further just to avoid this location.

The wings are good, that’s the only reason I come back. But, I mean, it’s a chain restaurant, they should all taste the same. The difference here is the employees. The workers are incompetent. I would recommend double checking your order before you leave with a to go order. There is nothing worse than getting home and realizing you didn’t get what you were craving. You should probably double check your eat in orders as well, you can never be too sure with this staff.

Right off the bat, seating is pretty tight in this location. The cashier was also pretty unfriendly and kept doing other side duties while he was taking our order (instead of waiting between customers).
We ordered 10 classic, bone-​in wings in Garlic Parmesan and Hickory Smoked BBQ. The wings took about 10 minutes. Like other reviewers have mentioned, it seems that the workers in this location have trouble counting; however, it worked out in our case as we got 11 wings instead of 10. The Garlic Parmesan was good but the Hickory Smoked BBQ was too sweet and all the flavor was in the sauce which left the actual wing pretty bland.
Overall, it was alright but I would only come back here when craving wings.

So, it’s a rare occasion that I give just 1 star, but 1) that parking lot sucks — my husband just got into a car accident there when someone backed into him, which seemed bound to happen in that lot, 2) Wingstop’s service sucks (they never clean or bus the tables, so you have to clean them off yourself), and 3) they often don’t get the food right. My husband just ordered the 10 piece wings and got 7. He ordered them to-​go, so he didn’t realize it ’til he got home. Not going back there ever again.

Typical wing stop if you’ve ever been
I always like the no bone wings
But I tried the bone in this time and t was delicious
Would suggest the Louisiana rub which my friend got !
Three stars for the staff though, they were a little slow and one was slightly rude

The girl that worked there when I was there was HORRIBLE (Tuesday, 6:30pm)!! She was incompetent and so rude. The wings were great, but I wouldn’t ever recommend the place because of the bad service.

I really wanted to give 5 stars, but I just couldn’t in all good conscious. I love the Louisiana Rub, Cajun and Mango Habanero with bone in wings. SOOOOOOOooo good! Here’s why I am only giving 4 stars instead of 5. We get charged damn near a dollar per ranch sauce. and not even 1 free with the meal! It makes me sad.

Ok I love wing so much. If I could eat wings all week I would do it. For some reason wing stop in San Carlos have been not great lately. First they give me boneless wings and I love classic ones with bones. Ok I was like next time I make sure I ask specifically and I double check. Now my boyfriend love the bread they do and I like it too but since some months ago they have been different and nasty we stop ordering 6 rolls instead we get one each at least but today OMG I did not wanted to eat it at all. I hope they get back the old rolls ;(

I have to say I really like the food here, as for the service not so much. The fries are delicious, I could eat seconds, and thirds. I’ve come here several time and the Garlic Parmesan is by far my favorite.
The service could be a little friendlier, just a simple smile could go a long way. But for the price this place is worth it!

42 minutes for 12 chicken strips and cheese fries.
Dirty place, employees don’t seem to be interested in selling anything what so ever. Second time I came here, and twice the same.
When I asked for my order they didn’t have it in the kitchen… so I’ll be waiting a bit more! Let’s hope it’s worth it this time.

Recent takeout experience–
So, want you to know right off the top that the wings were good. We had atomic because we like them spicy.
However…called in order for wings and a veggie tray with blue cheese. Got there to pick up and interminable wait in the single line for order AND pickups. There should be a separate line for the pick-​up people who have taken the time to order ahead and don’t have to wait behind THAT woman who changed her order three times, like I did.
Minus one star.
Got to cashier, finally.
Him: «Here are your wings.»
Me: «And I also ordered veggie tray with blue cheese?!?»
He checks slip, «Yes.»
Got home, no blue cheese. Minus another star.
Food good, service sucks.

Average sized wings with a variety of flavors and heat. This is a no frills place; they use a paper towel roll that you’d find in a bathroom for their napkins! Besides the wings, their fries and veggie sticks are good accompaniments!
There are not too many chicken wing chains but we have very good local places. The KFC (Korean Fried Chicken) places offer larger sized pieces with mild or hot sauce. You can’t beat variety of flavors and heat, though.

This was definitely an atypical dinner order at the office, but we decided that it would be fitting as we watched the NCAA Tournament National Championships. There were a dozen or so of us watching the game, so we ordered many different wing varietals including original hot, mango habanero, lemon pepper, and garlic parmesan.
Some of the flavors were interesting and unique to me. For instance, I’ve never had lemon pepper before and though that it was pretty good.
I also overate, which is a usual occurrence when eating wings, especially when there are many different flavors involved. That said, I didn’t feel that bad despite feasting on them.
There was nothing blow away about the wings but I think the variety was impressive, so I’m assigning 4 stars overall.

This place has never really failed me.
Great food
Great prices
Great wait time
However many wings I order they always put extra in which is greatly appreciated. They will forever have my favorite fries.
I come here at least once a week and they constantly do a good job. Would like to see the staff looking a little happier though.

Every time I’ve been here I’ve always been served right away without much wait even with a long line.
The fries are really good too they make em from scratch.
I like the sauce options and the wings are good.
They have bone in and boneless, I prefer the taste of the bone in.
Yo the soda machine is real good too, you get to choose from way more soda’s then alot of them I’ve seen.
The manager is pretty nice here too.

If you’re in search for a chainy wing establishment, this place is for you. Their wings are edible but way too inconsistent in terms of taste. The lemon pepper wings used to be my favorite until the rub or spices they use includes about half a container of salt. I’m down for tasty wings but they need to chill out with the salt. Same goes for the Cajun ones and I’m pretty sure if I tasted the other flavors, it would be the same.

I can only recommend the wings, it wont be fair to comment on the overall menu since i dont eat the other items.
Be careful with the super spicy, i am mostly a wimp tho. My favorite still the traditional bone buffalo wing.

Not bad.
I definitely recommend the wings over the gliders. I loved the wings and I got them *hot* and *fresh* because I ate in. On the other hand… I had a parmesan glider and it was greasy.
Wasn’t sure how I’d feel about the fries (I’m a shoestring gal) and I thought they were really good! Especially when hot and fresh.
Kicker is the Freestyle machine… always a selling point for me. I had the Seagrams’ sparkling water with lemon and it was a really good choice with the meal because it was refreshing, sparkly, and not sweet. It also cut the spiciness and sauciness of the wings, too.
The folks working here are friendly. The service is pretty good.
Would definitely consider picking up a platter for a party. They do have a brisk pick-​up business and you can place your order online and they give you an estimated wait time. This is good, as it can sometimes take a while to get your food.
Pro Tip: If you’re already hungry, grab a small nosh at Jamba Juice or something before coming in. This is NOT fast food so if you don’t want to get hangry – or if you want to avoid ordering the 100-​wing platter to eat by yourself – be prepared.

Last Thursday my coworkers and I wanted to go get something to eat for lunch before we broke for the 4^th of July weekend. We decided on Wingstop, which wasn’t my first choice, but I went along with the group.
My coworker ordered for everyone and was advised that once we get there we can split the order if others wanted to pay separately. We figured it would not be a problem. I was wrong, there were many problems and I am going to list them out.
1. When we arrived and informed the gentleman at the register that we wanted to split the order in two. We ordered 2, 10 piece combos, and 1, 8 piece combo. We asked him to charge one transaction with the 10 piece and the 8 piece. The other 10 piece was going to be charged separately. The poor guy, who seemed ill equipped to be at the front register had a hard time understanding what we had asked. I do not know if it was hot in there or the pressure of splitting the bill, but he was also sweating profusely. That was, to say the least, not appetizing in a restaurant where they handle the food we eat.
2. The person that bagged the order placed the 3 orders of fries at the bottom of the bag under the boxes of wings. The weight of the wings crushed the fries. To top it off, the fries were not seasoned AT ALL. They were soft, pressed, and bland. I even asked for more of the sugar and salt when we ordered. I even asked at the register if they added extra salt and sugar, to which sweaty gave me the affirmative. Sadly, we all asked for ranch also and received blue cheese. If I wanted moldy cheese sauce, id have asked for it.
3. When I got back to the office to eat I pulled out my wings I realized my order was not right (other than the horrible fries). I ordered 10 boneless wings (5 lemon pepper and 5 original hot). The lemon pepper wings were so overcooked they were hard all the way through. I thought I would be okay with the original hot, however I noticed they were not the usual color. When I bit into the first one, I knew it was the atomic flavor and immediately went for my drink and sucked it down practically in one gulp. I ended up throwing my whole order out, wasting a little over $ 10.00.
When I asked my co-​workers if their orders were okay, I got the same response. They said it was terrible and reflected the same lack of quality that I experienced with my order.
I am not going to say do not go to this Wingstop location. What I will say however, is that I will not be going back.. .EVER.