I am always amazed how companies manipulate the true opinions on supposedly public reviews. If you want to know the truth of the experience, you have to hear the negative. I would read he reviews that«were not recommended» — of course, you will always get people whom want to bad mouth a company, but these stories were very specific and bring up many questionable conditions at this Rehab. Just like many other Luxury Rehabs… lots of marketing, make sure you can pay… or you get bused out quick! ???
Dan G.
Évaluation du lieu : 5 Simi Valley, CA
I knew I had a problem when the paramedics rushed me to the ER, I had it bad and needed help with my addiction! After I got back home I started calling 800 numbers all over the country, but only one answered my very early AM call, it was Chad from Chapters who took my 1:30 call and was understanding of I was going through! They took my insurance, got me in fast, and welcomed me with open arms and smiles. The location and private rooms are a very nice touch, it’s like a vacation at the beach even though you are in a structured rehab facility .The caring, loving staff are what make Chapters Capistrano so great, they will help you get better as they did for me. If you are reading this, then you or someone you know probably needs help so don’t put it off and make the call… and did I say the food is amazing too! Daniel(Danny) Gordon
Ryan B.
Évaluation du lieu : 5 San Clemente, CA
From my experience, reviews of rehabilitation centers are sometimes jaded due to the sickness of the client. I read the horrible review posted and it is a perfect example of this. I was staying at Chapters when this«incident» occurred and it was the denial of the disease followed by retaliation in a bad review. Failing multiple, consecutive drug tests and then claiming that the staff is incompetent is where this disease can take you. I am an alcoholic that has struggled for several years in an attempt to stay sober. I have been to multiple in-patient rehab facilities with Chapters being the most recent. My purpose of this review is to give an honest assessment of Chapters so that you can decide if it is the right place for you. Chapters is unique to all of the other treatment centers that I have been to in the past. It is by far the most«comfortable» facility that I have been to which makes it a good choice for those worried about leaving the comfort of their own home. Most of the rooms are private which was crucial for me in order to do reading, writing, reflection, prayer, and meditation. The facility is a beautiful place and has a large deck area that overlooks the beach and the ocean. It was nice to be able to sit out back to relax on my downtime and a great place to do reading. Most importantly, Chapters is very clean and the staff did an excellent job of maintaining the house. I could go on about the quality of the facility, amenities, etc., but that’s not the point — you can visit the website or call for that info. I went to Chapters to get help for a disease that was about to take my life. The schedule and activities at Chapters are different from the other facilities that I have been to. Chapters focuses on quality not quantity. They didn’t overload me with a bunch of information that is hard to relate to life and recovery. Very direct and to the point which was what I needed to work on the mental aspect of the disease. One on one therapy was also very beneficial to me. The therapist is very well-educated and intelligent, as she should be, but most importantly a person that I felt a tremendous amount of trust with. For the physical part, they take you to an off-site gym every morning M-F that offers anything you could think of. The gym is awesome and probably one of the nicest I’ve ever been in. Chapters also offers a Yoga class on Mondays that is great. Chapters works really well for individuals that are motivated to get recovery. The flexibility and freedom help make it a unique facility. It provided me with a realistic program of recovery and was a good balance between scheduled activities and time to work on myself. They allow more time to yourself than most other treatment centers which was very important to me. On the flip side, this is NOT the best fit for someone who needs a very regimented and structured program. But that is what makes Chapters unique and it is my hope that they do NOT gravitate towards more structure, making it like all of the«other» treatment centers.