Bank of America

Bank of America, how many times do you have to take out for maints fees, you don’t work hard for your customer service, And when we call we are on the phone a very long time. Shame on you bank of America, for fee-​ing us to death.

I will never come here again for deposits or anything. I felt rushed by the tellers so they can get over with me. The line is always long and someone is always going on break or leaving while im in line

They have the slowest customer service ever. I have been waiting an hour to open up an account for my kid brother. It took 30 minutes to be greeted then I told her what I needed done and she walks off helping another man who spoke Spanish to her. So I guess what I needed done wasn’t as crucial for her to sit down and help me do. It’s been an hour since I have been sitting here waiting for the next rep who is the ONLY one working. They have 5 office and only 1 is being occupied. This is by far the worst bank I have been too and I have been with Bank of America for 15 years. Their reps are rude they don’t care if you are a customer and I assume who cares how long a customer has been waiting even if their sitting behind the counter not helping a customer because there is no customers in line. Horrible experience and a waste of time!

If I could give them zero I would, this bank has the worst and slowest customer service ever! I have waited over an hour to make a deposit cause they only have a teller at a time, it’s ridiculous! Even on a busy day like today, you’d think they’d have more tellers… Avoid this bank if you’re ever in a rush cause it’ll take you all day! Ugh.

I had some savings bonds I wanted to redeem and my credit union did not offer that service, so I visited this Bank of America. I told them upfront that I was not a customer, but just wanted to redeem the bonds. They took very good care of me. I couldn’t have asked for better service from a business that knew I was not a paying customer.

As a veteran, I asked for help setting up my account transfer… The tellers were rude and kept on rolling their eyes at me… They only have one customer representative for everyone, the bank doesn’t have a/​c and what made it worst… I had to sit there for more than 30 mins only to find out that I have to do everything on line. If I wasn’t deploying soon… I would have closed this bank and move my business somewhere else.