Jack in the Box

Jack in the Box is perfect after a night of dancing and drinking. That’s the ONLY time I eat Jack in the Box. The cheese potato wedges should have a warning label.

Understaffed for a Saturday late night. Very dirty. Soda machine was out of almost everything. Restroom was a crime scene. Food was gross. I don’t expect much from fast food places but this was terrible.

Absolutely disgusting. I waited in the drive thru for more than 5 minutes and then after that they messed up my burgers. The meat was over cooked and the buns were burned. Why would it take you so long to make something and then at the end you mess it up and burn it?! Disgusting not coming here ever again! This place deserves no stars.

If I could post 0 stars I would. Idiots can’t even get no mayo orders right. Charged me for jalapeños that I never got, ruined my food with the damn mayo. 4 $ for a jumbo jack that is f@cked

Good customer service. Just wish the burger was hot. Fries were hot but a little too salty for my taste.

On more than one occasion I have drove up to the drive thru a little after 6 am when they are suppose to be open, to find then closed. I would walk up the door and its locked. Just yesterday i noticed a car in the drive thru. To ordered my food and had to return because food was missing. Very disappointed.

This is my local go-​to place when I need a quick meal. I really can’t remember the last time I stepped foot inside, I always go through the drive thru. The service is quick, and the employees are super friendly. My order is always correct and hot. I’m so glad they’re so close to me.

I have not forgiven the Upas St. Jack in the Box restaurant for giving me one of the worst cases of food poisoning I’ve had in my life, and for the way I was treated when I complained. It happened several years ago. I had been working very late, and bought a Jumbo Jack at the drive-​through window on my way home.
I got home a few minutes later, opened up the package, and took one bite. That was enough to reveal that the inner part of the patty wasn’t just uncooked, it was COLD and had an «off» taste. I spat up what I could, wrapped the remainder up, put it in my refrigerator, and went to bed.
By dawn I was desperately sick. Once I got my bodily fluids under some control, I drove to Jack in the Box with the uneaten burger and my receipt. The manager was rude and hostile. She accused me of lying, and refused even to give me a refund.
I made a few attempts to lodge a verbal complaint with the corporate office, but got nowhere. I kept getting transferred around and put on hold.
I reported the incident to San Diego County’s Environmental Health Department, and that was the end of it. I haven’t been back to that restaurant or any other owned by Jack in the Box, Inc. since then. The recent remodeling project on the Upas St. restaurant looks like a nice job and I know the business had to deal with some ugly politics, but it doesn’t change my attitude. Only a sincere apology could do that.

Been sitting here for 2 hours just chatting with friends. Place is very clean. Everything someone leaves, one of the work hurries out to clean like her life depended on it. Food smells good but I just got a shake for my boy. Service is good, but there is no damn parking.

They don’t make or serve fresh fries to customers. Nasty a** fries cold to the touch when I reached for them…

They have done tons of renovations since last year! It really looks top notch in here and I swear it is one of the cleanest fast food places I have seen! Keep it up guys!

Super improved. So far so good. A long time ago I complained that the carpet was disgusting and this place was a magnet for bums but thankfully it is no more. It is remodeled and new. This place is my favorite fast food place… HOWEVER if they don’t step up their game, I will give that title to Burger King because they have a VEGGIE BURGER. So get with it Jack. make some fake meat .99c tacos. I loved them but now I don’t eat meat. So why not have an option for vegetarians? I’m TIRED of eating just fries! :-/

This is the best Jack in the Box I’ve been to! The staff is so friendly!!! Orders come out efficiently and they never overcharge me. Come for the food, stay for the atmosphere.

To all the haters, I’m loving Jack in the Box in the hood. I just went through the new and improved drive thru and had great customer service. In fact whether I’ve gone to the drive thru or walked in, I’ve had great customer service. No complaints here — Lovin it!

Yep, reviewing a chain. After a somewhat controversial remodel, the spot looks good and comes with all of your favorites. It’s a tad on the small side but very clean and the cashier was very friendly. Certainly there are great indies in the area to support, but it does the job when needing grub from the dollar menu or breakfast served all day.

Jack is terrible, but worth 3 stars generally because you know what you are getting, but the way they dealt with the community on this location?
1 star.

This place looks and smells way better than before, that’s why the first two stars, the next one comes from bilingual cashiers. Now the first missing star comes from them not giving me my receipt i’ve gone twice this week and both times no receipt. The second missing star comes from them not giving me my tacos, I ordered 4 things and they managed to only give me ¾, I understand that ¾ ain’t bad but ⁴⁄₄ would of been better.

Well first the good:
The food is really good, I mean jack in the box good. I had the tacos and they were crispy and flavered just perfectly can’t complain.
2. The place was clean and well kept nice carpeting on the floor no discernable stains.
Now the Bad!
Service!
Or more appropriately lack of it. This is a favorite food joint for the local tweakers in the neighborhood. They can always count on Jack providing at least 24 hours worth of non stop calories for a bargain basement price. But thats the problem! They think everyone is a tweaker and has nothing to do but stand for at least five minutes before they take your order.
I kid you not yesterday I waited at least five minutes while the staff pretended I didn’t exist, its almost like I was invisible. Like I was the character in Ghost and only person could see me. It got so bad that one of the person’s kid who was standing in line behind me asked his Dad why aren’t they helping us? I felt bad for the kid, and I also feel bad for corporate Jack in the box.
Help Corporate they need you!!! Send someone into the walk in and check it out for yourself. Do it about five PM on a weekday and you decide. In fact next time I go I’ll start my IPhone record it, post it on you tube and you’ll see how long it really is.
Staffing, management I don’t know what the problem is but please do something about it!
And yes I’ll be back because I“ve discovered what all the local tweakers in North Park have discovered. Its really not bad food and the price well its cheap.
UPDATE:
The manager called me and told me how sorry she was about the staffing issue. She told me to expect changes regarding their walk up service.
I’m impressed with her quick response. I will be going back around dinner time to do a new review. Just right now I“m going to raise their review by one star since an important part of the experience is being listeined to.
Check out the 99 cent tacos thats two for 99 cents! Wow! And only 390 calories for both. Yes I’ll be back but please, please, please stop treating everybody like they are tweakers and have nothing better to do then stand in line.
Not sure if this helps but my code 1515 1503 4021 6903
Please corporate help them out. This franchise is soiling your good name.

I had a very good Chicken Fajita Pita and a couple of their tacos. You would think all Jack In a Box’s would make the same quality fajita pita, but that is not true. This place served up one of the better ones I have had. It was generously filled with chicken, lettuce, tomatoes, and cheese. (
) The pita cost $ 4.29 The pita tasted very good.
The tacos were, well Jack in a box tacos. They were crunchy and tasty! The place was clean and the customer service was very good. Nice Jack In A Box.

A dangerous convenience when stumbling out of Bluefoot across the street, but this JitB is a handy dollar saving alternative to the 24-​hr taco shop or greasy spoon diner for that 4^th meal fix.