San Diego Internal Medicine

I have been going to this office for about 8 years now. My primary is technically Dr. Upton but I have never actually met with him. From day one I have been seeing the PA Jennifer Lyons and she is the most amazing person on earth. I have never had an issue waiting long and she always finds a way to fit me in for an appointment the same day when I really need one. I have never felt rushed and I feel like Jennifer truly cares. I even convinced my husband to leave his primary and start seeing Jennifer and he couldn’t be happier.

I want to start this review by saying the doctor and nurses are amazing. I’m so lucky to have Dr Upton for both of my daughter’s healthcare needs. The nurse that works with Dr Upton is great. She remembers you. your children, she’s so sweet. Dr Upton himself is great I been seeing him for six years and couldn’t be happier. I live in Santee and will gladly make the trip down to San Diego to see him.
One star for the office staff. This is an warning to who ever reads this make sure you have all your paperwork and health insurance perfect before you come in. because if it’s not the two ladies that work in the front of the office will be extremely rude to you, rolls there eyes when you a questions, snicker at there computer. God help us if these two ladies need to do anything outside there normal daily task to help it’s just not going to happen. every three months I get diffrent health insurance cards because of my husband job it’s hard to keep up with all the papper work involved in it. I understand it’s not there fault but some politeness would be appreciated. I don’t know if these two ladies are burnt out of there jobs or maybe they shouldn’t be working directly with patients. I understand they have a hard job but it’s not our fault as patients you don’t enjoy your job because you sure let it show in your work ethics. I myself make $ 5000 a month as a property manager and realeste flipper. I get to make my own work hours and stay home with my children and enjoy life. maybe these two individuals should think about a diffrent career path just I thought. I can only imagine how many patients these wonderful doctors are losing .if you read the reviews on Unilocal I know I’m not the only one who feels this way like I said as a whole the staff is great just the two individuals that work in the front just need to get it together please for the sake of the rest of wonderful employees that work in the office. I can hardly wait for my daughter next appointment so I can wacht them be little patient’s because I’m not the only one who feels this way. two of my close friends also have the same doctor and feel the exact same way.

Dr Liske is awesome! My first trip in she did a thorough examination of me including blood work, urine samples, etc. And, everything was taken on-​site which was convenient. I’m someone who likes to see quantifiable data, so having a doctor who wanted to do more than just look me over and have a brief chat was great. You can also opt-​in to having your results sent to you electronically via their partner FollowMyHealth. That way you can see the numbers and have a record of it. I usually show up early to appointments and even so I don’t think I’ve sat in the waiting room for more than 5 minutes.

Not sure where to start. This is a billing issue that no one seems to be at fault. but that as a patient got screwed. My daughter was seen at Sharp Mesa Vista, Dr Sathpathy requested a consultation by a NP Pamela Fish (not even a doctor) and even though I paid my co-​pay 250.00 You find in the small print that this does not cover the doctors and if they are out of your network as a patient you have to pay everything they tell you and let me tell you this 20 min visit was over 468.00. Sharp mesa visa says the doctors call help me with this, San Diego internal medicine group says they do all there billing via EA health, not there issue. EA Health says they can give me 20% off. No one can tell me how to prevent this again. So I guess to protect my pocket book from the small print GO TO KAISER They might be good, but they are not that good

Dr. Upton is my ‘assigned’ primary, and I can’t think that I’ve seen him personally more than a couple times in the last five or six years, but honestly it doesn’t matter to me, –every person I have seen has been fantastic.
On December 23^rd last year I realized I needed to complete some blood work for my insurance company before the 31^st. To complicate the situation I was leaving town on the 24^th until the 31^st. I called the office and they managed somehow to get me scheduled for the next morning. Thank you! Your extra effort saved me $ 500 in medical bills for last year.

This had been my Dr office for three years. Dr. Upton is absolutely the best Dr I could ever ask for. I rarely need to wait long for my scheduled appt. and Dr. Upton always listens and seems to genuinely care about my needs. I would never change from this practice and I would definitely recommend this office. I see reviews about long waits and poor service, but I can honestly say in the three years I’ve been to this office, I’ve never experienced these situations.

I have been back to see this doctor since 2008 when I had my son. Yes, we all know the waiting room SUCKS, but the doctors here are some of the most caring and thorough doctors I have ever had.
If I had to choose an unpleasant waiting room experience over excellent personal care, I’d pick the care. I’ll wait for my appointment for an hour to see these doctors!

Scheduled an appointment as a new patient for 2PM, and was told to arrive at 1:30. Not really sure why I needed to get there so early, but I did. After 2 minutes at the reception desk, I was told to have a seat. 30 minutes goes by. then an hour goes by… several people that arrived after me are getting up and going back. After over an hour of sitting there in an empty waiting room, I was called back. At this point I’m somewhat in a hurry because I took time off of work to come here. I asked the nurse if she had any idea how long it might take to see the doctor, and she said she didn’t know, but there was 1 person in front of me… In my other experiences, the longest wait is AFTER you see the nurse, and BEFORE you see the doctor. So I told her I had to leave. That’s it. Hour of and half of my time down the drain. Didn’t rate 1 star because the receptionists were actually very nice about it all.

I waited a couple weeks to write this review so I could be logical and not emotional. So let’s keep it to the facts: this place sucks.
The BAD part was that they asked me to show up at 8:30 for a 9:00am appointment… and then decided to close the office unitl 9:00 for an all-​staff meeting. They literally asked me to wait in the hall… holding my 2-​week old baby! After I objected to that idea, they ushered me into the children’s waiting room and left me there by myself for 35 minutes before even starting the paperwork.
The REALLY BAD part was that no one even apologized.
The IRONIC part was that the meeting that they closed the office for was about looking at their practice through their patients eyes. I overheard the entire thing.
The REALLY REALLY BAD part was that when I told the office assistant that I had overheard their meeting and that I had some feedback I could share from a patient’s perspective, she said that would be great and asked me to fill out a comment card. (Seriously.)
The WORST part was that when I finally did get someone to listen to me (the P.A., who was the 4^th person I had complained to by that point), she was very kind, did her best to get me out of there as quickly as possible, and promised that the office manager would follow up with me… but that obviously never happened. In fact, I didn’t even get the call they had promised with the test results — I just got a letter in the mail the next week.
So there you have my comment card.

Dr. Roth is the best! Always friendly, informative staff. They work hard to get you in when you really need it.
Feel fortunate to have had them as my primary for nearly 10 years.

Updated 11÷30÷12
So, my «primary doctor» on my insurance card is Dr. Ehlers. I’ve seen the man twice in the last 5+ years. And trust me I’ve been going to that office a lot more than that.
So who do I see? Well the beloved NP Diane retired. My PA (Jennifer Lyons) became part-​time and also impossible to get an appt with. So I was «adopted» by a new PA, who just twice tried to kill me this past week by suggesting absolutely inappropriate medications. If I listened to her and started taking either one of the two he was about to prescribe, I would either 1. end up in the Emergency Room, or 2. end up in the Emergency Room after contacting Poison Control. I actually am on Unilocal right now to search for a new doctor. I kid you not!!!
I’ve also been seen by a couple of other people at this office, and those experiences were no good either. Always made me wonder — where the hell did you guys go to school?
If I actually get to see Dr. Ehlers or Jennifer every time I need to be seen, this place can potentially earn 5 stars from me. The only reason I’m not giving them 0 – 1 star right now is because Dr. Ehlers and Jennifer are still alive.

Never a long wait, the staff is nice and efficient. And Doctor Mansour is as good as they come. Also if I had a child this would be the only people I would trust with their health.