Simple Beauty Spa

I found this little spa through groupon about a year ago and it wasn’t love at first sight. But after one visit I was hooked! I absolutely love working with Lisa here! Excellent customer service. Fantastic workmanship! They have on numerous times catered to my hectic schedule. I have never left this place disappointed. Highly recommend Lisa, she’s about as professional and talented as they come!

I have never written a bad review, this is my first. I was soo frustrated with this place I had to let others know. First submitted a request on their website as the directions said on the groupon. No reply, then I directly emailed them and still no reply. Then I called them an left a message and there was a reply in the email. They also said someone would call, but no one did. I then told them I was going to ask groupon for a refund and they told me to give them one more chance, which I did, because I felt bad. And I didn’t get a confirmation and I still went to look for the place and couldn’t find it. There was no clearly labeled office called Simple Beauty Spa, when I tried to look for it I tried calling but it was a google voice, no one answers and you have to leave a message so I left my number and no one calls back. I wasted a whole afternoon.

I bought groupon for eye lash extensions. Just a week prior to going to this salon I did half set in a different salon and it was a horrible job, so I needed to re-​do them. Misa, a lady who was doing my lashes in Simple beauty spa, is a very nice and soft spoken person. She did an outstanding job! She even took some of the previous eye lashes off and added extra to the ones I already purchased for free! The entire session took her about 1.5h Lashes look soooo natural and fluffy, the only way you know they are fake is because they are so perfect :)
Now I only put 4 stars because they have a problem with booking and communication is general. They rarely pick up the phone and never return messages… Go figure. But when they do, they schedule you as quick as possible. I recommend calling several times in a row in order to catch someone on the phone lol
Overall I’m very pleased with the job Misa did and definitely will be back.

Bought a groupon for a full set of eyelash extensions. I went online like it stated to make the appt and didn’t hear back for 2 days, but when I did she booked me very quickly, (it was a Wednesday and I had an appt already for Friday) which was really nice! It was confusing getting here bc the address takes you to a korean supermarket, they need to clarify suite A2. Its over to the left that has a sign for the 2^nd floor. The woman was very nice who did my lash extensions so I have no complaints so far. Yes we were the only 2 people, but that didn’t bother me like it would some I guess??? I thought she was super friendly and kept asking if I was happy with the lash design. It was cute. Id go back for a fill :-)

I got a groupon for Christmas for full eyelash set, Susan did. Great job and was super speedy! Thank you! I’ll be in for a fill!

This place has an overall low rating, but it’s not bad! I didn’t have a hard time making an appointment, so perhaps they’ve taken the advice of customers and made more of an effort to be reachable. The place is very relaxing and cozy. I bought a mani/​pedi from Groupon, and the manicurist was extremely friendly and worked quickly. She did a nice job on my hands and feet.
It is by no means a large chain-​type spa with all of those expected amenities, but I enjoyed my time!

I rarely write reviews but I had to do it for this place, b/​c I was ver dissatisfied! I would have gave them ZERO stars if I could. My friend bought me a groupon for this place and I had to schedule my appt for a late Friday evening. This place is hard to find and I tried to call to ask where it was but they never answer the phone. I finally found it and had to wait a little while for them to finish with their client. Which wasn’t the bad, but the lady brought out a big metal bowl with no soap and look warm water. She asks how often I go to the spa b/​c she can tell I take care of my feet, BUT she doesn’t clean under my nails or go through the normal cleaning procedure when getting a pedicure. When she starts my manicure she has a glass bowl with no soap or anything, she filed my nails like a 7 year old would and when she painted them she missed some spots on the edge. I could do a better job with my nails and feet. IT was a big waste of time of a Friday night and I don’t even go out. I would have rather stayed in the bed then go to this spa for a mani/​pedi. The only plus side is they have lots of OPI nail polish.

Went here today for a mani pedi. I too had purchased the Groupon deal. I agree with the other reviews that the booking process is a little weird — you need to book online (which I like) but then when I had to reschedule it took awhile to find their phone number (thanks Unilocal) and then they don’t have a real phone line, it’s a google voice line, which is kind of different and you have to wait for them to call you back which is annoying. Also the woman I spoke to on the phone to reschedule was very confusing. She didn’t speak English very well and had a hard time understanding that I needed to reschedule my appointment, which I felt was a fairly simple request. I also agree with the other reviews that it is difficult to find. I think they should tell you exactly where they are when you book because it’s a large shopping center and the sign on the door doesn’t say their name, there is a small printed paper taped next to it saying Simple Beauty Spa. Anyways, I did find it and had a pleasant experience. It is a very small place, I was the only client there and there was only one technician, this didn’t bother me at all though, it was quiet and I was able to make a call while she was doing my pedicure. I wish I had gotten the name of the girl who did my mani/​pedi because she was really good — she was from Japan. When she was doing my manicure we were chatting and she was really sweet. She did an AMAZING massage during my manicure, which made me sad that I didn’t get one during my pedicure. She also left some of my cuticles hanging which was annoying, but it was a small thing, everything else was really great. Great polish job, tons of colors to choose from, all OPI and everything was clean and done well. All in all I really liked my experience here and I would come back except their prices are a bit crazy. I feel the groupon deal, which I paid $ 23 I think, is exactly what it was worth — I don’t feel like I got a great deal. I would like to go back and even considered visiting for a massage but their prices are just too high, especially for the area that they are in and the quality of the «spa». I would recommend going if you can find a deal, but definitely not worth $ 60 for a mani/​pedi.

For some reason, only the bad reviews show up on here and all the good ones (12 of them with 4+ stars including mine) are filtered. i don’t get it!

Amazing eyelash extensions! They look so natural and beautiful. Friendly, nice and clean establishment. I had a Groupon but I will go back and pay full price. The technician really took her time and made sure she did exactly what I wanted.

This is a hard review because I don’t want to bash a business that is obviously very new and still working out all the kinks but I really didn’t have a great experience from start to finish. Even just making an appointment was a difficult process. Like many others have mentioned before, the do not have a spa but perform the pedicure with some lukewarm water in a metal basin. When I went it was only me and the nail technician in the whole place so it felt really awkward and kind of forced for conversation. Also, because there was only one person for both the mani and pedi it took forever to complete. I was there for 2 ½ hours and that’s just too long for a mani pedi. The technician was really nice and did a overall decent job. My finger nails look like I did them myself but my toes look good. I will probably never go back.

Simple Beauty Spa is a bit hard to find since 4625 Convoy Street encompasses many businesses in one building (I had to walk around searching for the door with a small sign), but once I entered I was welcomed by 2 friendly nail technicians and seated right away for a manicure & pedicure. Based on other reviews, apparently more colors have been added, since I had a choice of at least 50.
There was no massage chair or permanent spa tub, but my feet were placed a large basin of water filled with lemons, herbs and rose petals. One technician worked on my hands and one worked on my feet, and both did an excellent job. Before painting my nails, my manicurist checked to make sure I liked how the nails were shaped, and she showed me how the polish I chose would look first by putting some on her own nail first, which was very thoughtful. They were focused on their work, meticulous, and gave really good massages.
The normal price of $ 63 for a mani-​pedi here seems steep compared to other salons in the area (I had the $ 23 Groupon), but unlike a few other Unilocalers, I had a really pleasant experience and was very happy with the service I received!

If possible I would give it –ve stars. This is nothing even close to Spa. I took the groupon deal for mani and pedi for $ 17 and it was total waste of time and money. Please do not waste your time on this place. There was one person to do both mani n pedi and they dint have any spa tub to clean my feet in it. She didnt even clean my hands after doing the whole mani process and staright went to apply nail paint on that. It came out so ugly, I dint have time to redo it. Sheer wastage of time n money. Never going back

This place is a scam. i had bought a deal from Groupon that says it’s worth $ 65 for both pedi& meni and i got it for $ 23. when i called to take an appointment i noticed that they don’t even have a phone because it was a google number. they told me over the phone that they are all booked and they gave me a hard time to take an appointment. finally i went to my appointment. the address is actually for another spa and when you get to it they will tell you that this spa (simplebeauty) is from the other side of the building on the second floor with a sign saying American beauty institute ! i went up and found that im they only customer there !! i don’t know why they were so busy as they said. so they have about 10 nail polish only and they brought a bowl so they can start the pedi !! is that worth the $ 65 !! i don’t think so. So i refused to get the service and contacted Groupon and got my refund back. whats funny that when i said i dno’t want the service can i talk to a manger to get the refund they said oh it’s ok just go to Groupon we had that a lot before !! i would expect to find a bad review here but there was only a one.

I bought an Amazon Local deal for eye lashes, within 2 weeks I called and left messages multiple times with no reply. Luckily the people at Amazon were extremely nice and gave me a full refund. If they can’t pick up a phone call to schedule me then they sure should not be working on my eyes.
If you’re a business, especially a new one, you are expected to have your sh*t together.

I’ve never gotten a mani/​pedi before, but I found a groupon that seemed like a good deal, so I decided to give it a whirl. (I looked at their website, and it seems like their prices for services in general are pretty reasonable even without a groupon). I’m really glad I did, because it was a great first experience.
Their website is very clean and easy to navigate. I always like to look into new places before I go, and I really appreciate it when I can find exactly what I want without looking too hard. All their prices are laid out nice and simply.
Definitely make an appointment ahead of time. Someone will personally email you to confirm your appointment. Since it’s not automated, it may take a day or two to confirm. Also, since I had a Groupon, they pre-​redeemed it (don’t know if it was a good thing or bad thing in terms of the Groupon). It did make it very clear when I walked in though what I was there for. The day before my appointment (or possibly the day of — I can’t remember), I was texted some very detailed directions on how to get there. They were really helpful, because the location was a bit tricky to find, so I really appreciated that. It’s in a small shopping center, upstairs.
Upon my arrival, I was politely greeted and offered water to drink, which was pleasant. The location was probably not what I expected to see, as it was very plain and small, just a couple of rooms. It didn’t really have any permanent stations, so to speak, but it had a couple comfy seats with footrests and such. If you’re looking for a super upscale place, this is probably not for you. That being said, it looked very clean and neat.
I forgot to ask the name of the person that did my nails while I was there, but I asked afterwards, and was told it was either Etusko, or Miho. Well whoever it was did a really detailed job. She soaked my feet in some warm floral water, and she kept checking that the temperature was ok. There was also cuticle trimming, and some sort of sea salt scrub for the feet.
They have OPI nail polish, which is awesome. Their color selection is OK, but I found some that I really liked. I waited a while to write this review so I could talk about how the nail polish is holding up. On my toes, there is very little if any chipping. There was a bit more chipping on my fingers, but for the most part it is still intact. It has been two weeks though. Also, I should note that usually I have a terrible time keeping nail polish on my fingers (my sister never fails to make fun of me for it), so for me it’s actually pretty impressive how well it’s staying on. I also have really short toenails, but she got the color on without getting it all over my toes.
Overall:
Pros:
Very detailed work
Friendly staff
OPI nail polish
Good prices (I think)
Easy to navigate website
Cons:
Location

I love the pedicure here. the technician really took their time to take care of customer. unlike other nail salon just do quick job but not quality. my cuticle got cleaned very well. After cutting the cuticle, my feet already felt better. I also liked the environment and customer service here. the employee here are always smile, and polite. for sure I definitely will come back for pedicure again.