Subway

Received terrible customer service at this subway. The manager Theresa must train her employees to not care about customer satisfaction. She was incredibly rude about an error that their system had made. I will never return to this Subway and hope that Theresa is reprimanded for her attitude.

Awesome.. Staff went in on a Saturday evening… They were fast and friendly. Sabrina and the other girl were super sweet… store was also clean… they were über accommodating…

For a Subway this one of the best. Clean, friendly and it seems like better portions than others. The staff is really friendly and accommodating. Good choice if you can drive to a high rated Subway, this is the one.

Great customer service and the young lady working this last Sunday morning was very nice and even talked me into upgrading my breakfast. Will definitely be returning to this Subway.

Honestly has to be the best Subway in San Diego. Their customer service is always great (thank you Jessica for the wonderful sandwich last night). I love that when I ask for extra veggies, they don’t skimp. All around a great deal for your dollar.

It was my first time at this location since I’ve moved from downtown, and Sabrina was very nice to me. Best customer service I’ve had in any other subway. Fought me a little bit about the sandwiches and product knowledge. GREAT CUSTOMER SERVICE. I recommend her and that location.
Thanks Sabrina!

Come from the back and you don’t even change your gloves, 15 minutes to make me a sub? Mess up my order twice? I said no banana peppers, your job is to make subs. It’s not hard. I had to tell you 3x what cheese I wanted.
I love subway, but I’m never coming back to this one, my sub was toasted and then left sitting there for 5 minutes, while the lady chatted it up with her co worker.
I work as a line cook, if it took me 15 minutes to get an order out I’d be fired. I may give this place a try again. It’s really close to my apartment.

I really like this subway. The staff is engaging, funny, and they remember my order. They are super fast at making our sandwiches and always make it fresh and delicious!

I enjoy the food at any subway, since you’re making it you’re way the order should never be wrong.

Two employees… one courteous as he told us he had no shredded cheese and when he said we could wait eight minutes if we wanted a meatball… no thanks. The other one, not his fault, argued with his friends for ten minutes while they begged him for money to pay for the food… oh yeah, he was the guy we were waiting for to put topping in our sandwiches. Weak…

I retract my last review of them. They are clean, sincerely friendly and personable, punctual, and know how to stack and pack a sandwich well. Happy to have frequented this place a few times now and always leave satisfied and strangely, happier because the staff is friendlier than when they first opened. Good group of competent employees here!

This is just your typical Subway restaurant. Nothing special about it. I sometimes find that the sandwich maker behind the counter can be comically inept at following your instructions.
For example: «Everything except Jalapenos» means extra Jalapenos… I have had this happen many times and I always think its funny. This situation didn’t happen at this location which is good!
$ 5 footlong baby, with extra veggies!

last time I went here, I came in and asked what i could get with 3.42, it was all I had, and a guy helped me, he was very very nice, i think his name was chris or something like that, he was a white guy with brown hair, he helped me hard core, and I will keep going to this location because of this guy. we’re gonna be friends :)

DO NOT go to this Subway! The people that work there are completely unprofessional, even by average moron standards, and have terrible attitudes… but I guess that’s why they make sandwiches for a living!!! One little skinny punker kid, on multiple occasions, thinks he is the Subway organizations official nutritionist and he unwittingly gives out unsolicited dietary advice to customers, which I don’t think it is intended as mean-​spirited, but comes off uncomfortable and discourteous when your trying to order the delicious sandwich you like on your lunch break. Another guy has just got a bad attitude… and god forbid you ask for the redder tomato instead of the green rind he was about to slap on your food. He may throw down the tomatoes and pop off with an attitude saying «YOU WANNA PICK’EM!!!» It kinda catches you off guard, and not sure what to say. I guess you should have a response prepared such as «Actually, YES DIPSHIT, I would like to pick’em since I’m paying for it and I gotta eat that sandwich». But I never got this memo prior, so I was not prepared am now helping the general public. I must have unknowingly offended his artistic integrity as he is a certified sandwich artist. Anyways, I normally would not write a review but because of the service I have received, I actually took the time to create a Unilocal account and put this on there.

I went there to grab a breakfast item. Jon was the only one on duty. He was efficent, friendly and made sure I was compltely satisfied.

This place is located in a strip mall near the freeway entrance so it can be hard to miss but this subway is really nice inside. The girl that helped us out was really nice and very helpful my bf and I got two footlong subs and they didnt skimp on the meat or veg like I have experienced at other locations. The restaurant was very clean and well maintained if I am ever in the area again and I am craving a sub I will be back.

It’s strange about all the poor reviews here. The subway is good enough to eat at. Admittedly it is pretty annoying when Subways close before 10 PM but that’s not unique to this store.

hmmm I find it odd that his new Subway has bad reviews already. It’s the best Subway in San Diego that I’ve ever been too. For the most part, the safe is always nice and MUCH better and making your sandwich than any other Subway… especially the one on Genesee!

I have been eating at subways for years. I went to this subway location today to grab a quick sub. The location was not busy at all for lunch time. There was a girl and a middle aged guy working. I asked whether there is any new subway that may have been added to menu recently. The guy gave me an attitude, was rude, obnoxious and thew a counter question at me.
I asked him that I need to talk to his manager. He told me that he was manager. I asked for his name and he did not wanted me to give me his name. I asked for store phone number so I can talk to manager/​owner but he did not wanted to give me store’s number.