Bay Area Garage Door

These guys are the best. Honest, affordable, on time, and very informative. I can’t believe how smoothly and quietly my garage door runs after a tune-​up. Plus, they are the ones who installed my garage door in the first place and it is still running great.
If and when my garage door opener ever conks out, I will be buying and installing one through these guys rather than the big box retailers. Go local. It can be so refreshing.

This company rocks! I got home this afternoon (3:00 on a Friday) to find my electronic garage door freeze and die. I live in SF and could not close my garage door. I called the number on the card (they did a maintenance on my door many years ago) and I was able to page them. Within a minute I got a call back!!! The very kind gentlemen coached me on how to detach my door from the electronic opener so that I could shut it until he arrived. Within 2 hours he was on site and was done in an hour. Not only did he replace the part in my opener, he greased the entire door/​track/​opener. Also, I asked him how to get in to my garage (no back door) in the even of a power outage and he was able to install a new lock (much more secure than the old one) at the same time he fixed my door today! I am ecstatic over this company. They are polite, professional, they know what they are doing and their rates are very fair.

They were great! Nate was so thorough, honest – absolute pleasure. Feel lucky to have found them.

Excellent Experience and Work! I had been trying to figure out the problem and fix it myself and it would work for awhile and then all of sudden, not close or open. I NEVER like to call service people — hence, my trying to fix it myself. I don’t like calling because of poor experiences and then it always seems to be such a gamble when I do. I did a lot of research and took a deep breath and called, Bay Area Garage Door. So happy I did. Nate came this afternoon, I purchased two new remotes (which I already realized was one of the major problems), the motor needed a replacement part, and interestingly, he seemed to check every nook and cranny of my door — like he was giving it an «equipment car wash.» He also made it quieter and if that wasn’t all enough, he gave me a part (for free) for my outdoor keypad that was worn for years and kept falling off that he just happened to have in his truck that fit. Nate is a very organized and extremely pleasant person. Anyway, I wholeheartedly recommend this business and already gave 2 neighbors his business cards.

This company is amazing! They came out several months ago to fix our garage door keypad. They were able to fit us in same day and arrived on time for the appointment. But what really blew me away (and inspired me to write this review) is that this morning we were trying to change our keypad combo and managed to break the keypad again. When I called to make an appt, the person who answered the phone offered to walk me through the process rather than coming over. He was able to fix the problem over the phone, for free. I didn’t even mention that we had used their services in the past. I highly recommend this company… they are professional and very ethical.

John and Nate get it done. They inform me as to what I need to know regarding the painting of the wooden garage door, etc.
perfect.

Nate was very helpful and accommodating. Called back first thing in the morning (I had left a message late the afternoon before) and helped me with the right parts for my issue.

Having used the services of John Wilson’s Bay Area Garage Door, and researched Unilocal’s OWN LISTINGS, it’s clear that this is *not the same business* as the one that had «Garage Door Tune-​Up» coupons on Living Social.
The other reviews (basically all the one-​star reviews) should be removed from John’s Unilocal review page because they have absolutely no bearing on his business.
The name of the business that has Groupons and Unilocal coupons is
Bay Area Garage Doors
Please note that this other business name pluralizes the word door: DOORS.

As other reviewers have mentioned, this company (owned and operated by John Wilson) is not the same one as the scam operation offering the Living Social deal under the same name. I know because I just had John and Nate do a major door repair/​overhaul at one of the SF properties that I manage.
We discussed the negative reviews here on Unilocal and they were resigned to dealing with it because Unilocal is unwilling to help them clean up the mess. All I know is that they are responsive, timely, professional and take care of business the first time, every time.
Contact them first when you need your garage door fixed and you won’t regret a thing.

We have used this company for all of our garage door needs (we have 2 garages) for more than 20 years. John always arrives within an hour of our call. He correctly diagnoses and repairs the problem for a very reasonable cost. We wouldn’t think of calling any other company and highly recommend Bay Area Garage Door.

New garage door opener in and working. This is my first new opener in 24 years because they kept my old one in top shape for so long. Very nice. Another instance of a job well done by Bay Area Garage Door. These people are fantastic. Always a good deal. Always there when you need them. Always friendly and ready to provide us with the best service and reasonable prices. 20+ years and I would never call anyone else.

I also bought Living social deal and had similar experience as others did. They called on the scheduled day and said they can’t come. When they did, the guy told me that I needed to replace some parts. I was skeptical so did not replace anything and called several other places which they all estimated a lot less. at the end had another company come and look and they said the part did not need any replacement and just needed some tune up…

Excellent, prompt, friendly service at a reasonable price. The infrared sensors on my garage door opener were not working, and John, a thoroughly interesting guy, had the replacements in his truck.
A Google search indicates that at least two other repair organizations are using the Bay Area Garage Door name, so be sure to get the one on Vermont Street, San Francisco (415) 282‑7277. Also John says his company has never had anything to do with Living Social vouchers, so those problems must come from one of the other companies, at least one of which looks to be a franchise operation.

I am not sure what the deal is with all of the bad reviews related to the Living Social voucher. I did not buy that deal, so I can’t speak to that. But I could not have been happier with the emergency repairs we got from Bay Area Garage Door. Our garage completely broke on a Saturday, and we called several garage door companies. John at Bay Area Garage Door called us back within minutes, and was at our building within 20 mins. No other company had offered to come within even 3 hours, let alone 20 minutes.
John was fast, professional and very friendly. He talked me through all of the repairs he was doing. He had the garage door up and running in about an hour. And at an extremely reasonable cost for an emergency weekend repair.
I think the bottom line here is: if you need routine or emergency garage door work, you could NOT do better than John at Bay Area Garage Door. Seriously, he was the best. However, it is possible that they did not adequately take care of the Living Social customers (I have had that problem at other places I have bought vouchers), so perhaps stay away from the discount vouchers.

I, too, wish the reviews were up before I had bought this living social coupon.
As soon as he entered, he wanted to offer to change my ‘truck’ for 175 dollars, and replace the wheels. I asked if this was included in the coupon and he said no, just lubricating and tightening. WHAT??? no adjustments? he then said my garage door opener was not adjustable? I just looked up the genie manual online and it sure is. anyhow, he was gone after being onsite for 5 minutes, and walked away dejected that he was not able to upsell and sell me on any of his additional services.

I bought a voucher for a Garage Door Tune-​Up from Bay Area Garage Doors and called to make an appointment.
Ive left several messages and they’ve not called me back for over a week.

I wish Bill B.‘s review was present when I purchased a «Garage Door Tune Up» from this company on LivingSocial in December last year. The service guy came and claimed my garage door chain is loose and the voucher is not including this service. I will need to pay $ 50 additional. I declined. He just quickly spread a can and then left without taking my LivingSocial voucher. However, I thought the ad post the «Garage Door Tune Up» so I went back to check the advertisement. The ad from LivingSocial stated that this service (tension and tracking adjustment) was included as part of the tune up. I called back to the service guy and he said ‘Talk to my boss.’ So, I call their 866 number but the guy is rude and says I am arguing with him. I told him I just read the ad from LivingSocial to him. This is a bad and misleading trap.
So, I would not recommend this company.

John is one of those prized professionals who has decades of expertise combined with terrific customer service skills. He came immediately, diagnosed the problem quickly and made the repair then took some extra time tuning up the door and settings. He even fixed my ladder! He’s a kind, trustworthy professional I will be happy to refer family and friends.

John has come out to fix our garage door twice. Both times he’s been punctual, conscientious, effective, and reasonably priced. A very friendly guy, too. I wouldn’t hesitate to call him a third time. (But hopefully I won’t have too!)

Superb service and rapid response time. Discovered this company via Unilocal,after I found my garage door busted this afternoon around 3pm. I called/​paged B.A.G.D, received a prompt reply, and at about 5pm the work had been completed and at a price I felt was satisfactory. They have won me over for my future needs. Thanks for your excellent, rapid service!