Black Scale

I ordered something from this site, had a question so I sent an email. Ryan replied back super fast and not only answered my question quick he let me know I would get my package before the day I needed it and he was right! I just got it! You guys rock!!! Thanks Black Scale!!!

the one store i have to come to when im in the SF
pricey, but you can’t complain when you find the perfect clothes
even their accessories are legit! sometimes i just want to buy everything

As I read all the other reviews on their customer service I feel obligated to speak on my experience. I went on a thursday to this establishment. I walk in to the store and immediately I am meet with stares. No not a «welcome» or a «hello», I would have even settled for a head nod. I proceed to check out their cut and sew. In a matter of seconds an employee asks if I needed a size. I did so I asked for it. I waited for 10 plus minutes on that shirt. Did I get an EPA on its arrival? NO. Did they excuse themselves for their slowness? NO. Did they even acknowledge the fact that I stood there waiting? NO. They just ignored me until I decided to leave.
I would expect better customer service for the price of their garments. Improve your customer service immediately or just hope that all the «fuckboys» keep buying your overpriced «hot topic» inspired shit.
Thank you for your time.

I am writing this review based on Blackscale’s customer service more than anything. Their product line is great and the style depends on individual’s taste so I won’t really comment much there.
I received excellent customer service from the folks here. I personally dealt with a couple of the guys there and I think someone via phone named Ryan (I could be mistaken). They offered to help me exchange something that I bought via online and even though that is sort of the norm in retail — to give good customer service, I felt that they went beyond to help me get the size that I wanted on a limited item. Good customer service is not the norm for boutique stores but it is here. I was greeted and treated nicely when I was in the actual store. Keep up the great customer service… it really does go a long way!

Their style, store setup, and customer service is immaculate. One of my favorite streetwear brands there is. If you’re ever in SF this is definetly a site you wanna see.

Overpriced. Flimsy. But thankfully they have a loyal fanbase of RUBES who keep coming back for more. Yes, I want to pay $ 60 again for a crappy adjustable ball cap whose clasps are going to break a month later. If the guy spent half as much time/​energy on customer service and product quality as he does jerking off to himself on Twitter then we might be getting somewhere.

The sales associates are friendly except for this one Filipino guy who didn’t even bother to greet me at all but looked at me from bottom to top. Other than that, they’re pretty dope.

My son is 13 years old and has shunned shopping and the city for several years. Ever since an unfortunate trip in to the city to see Weird Al Yankovich he has refused to hang out with us in San Francisco. So, it was with amusement that I agreed to Bart in to the city and venture up to Black Scale with him. It had to be Black Scale only. He had saved money for months to buy new clothes for a school trip to DC and this was the only place to go. We walked in to the store and were immediately greeted by the nicest, naturally trendy and true to herself young woman you can imagine, Kind of a Roller derby meets girl next door meets trusting confidant. She gave us lots of non pushy casual attention. She made a nice sale.
What she doesn’t know is that my son said «Dad that was the best shopping experience of my life, that store was so awesome, it had a feel to it that made you get the clothes. and understand what they style is all about. We don’t have ANYTHING like that in Concord. I am going to want to try shopping in SF more often» So thanks to BLVCK, an awesome store design and cool saleswoman we both got what we wanted. It was also he said the nicest day he had ever spent with me (and it didn’t cost me a dime). I do wish it were closer to Bart… but the added effort was part of the journey which was part of the experience.

BLVCK SCALE is an absolutely rad brand — you don’t buy just a shirt or a cap or a bag. You buy an attitude and a political one, at that. The guys in the store are on of the nicest guys I ever met: very friendly, very supportive, very chatty (in a good way). If you happen to visit San Francisco and Haigh-​Ashbury in special, you HAVE to buy BLVCK SCALE — it is THE brand representing the modern hippie-​ish SF in a hippy hop way, w/​one of the best customer experiences ever.
Love the tree w/​a hanging rope and the upside down hung, blackened star spangled baner.

Only bought Black Scale clothes online so when I had to chance to actually step inside a flagship store, I went quick. Beautiful interior and that tree in the back of the store is dope AF. The guy working there (think his name was Jay) was super chill and helpful.
Definitely will come back.

This store provides the best customer retail experience and customer service, hands down! Everyone here is super friendly. I’ve been shopping at Black Scale since the beginning, when they use to be at 55 Grant and I still come back because of the great products and services.

There is definitely a unique atmosphere in this store. Nothing but good vibes. The employees were admirably nice. One was beautiful, I regret not getting her name but she was lovely.

They recently remodeled the entire floor and replaced the old shitty doors with glass doors. Everything is near perfection and please do not fear the number of employees that work at the store. Several friends have told me they were intimidated by the number of people in store and out. But they are very chill group. Just go in.

Very ill little shop, since the recent remodel store is alot more nicer on the eye. The white provides a nice contrast to their darker floors before. Employees are very nice here, easy to talk to and don’t pressure you to buy stuff. Come by if you’re ever on haight!

Black Scale rose from the dark streets of San Francisco. Founded by Michael ‘Mega’ Yabut and Alfred De Tagle they summoned a darker streetwear line that was missing in the market. They had modest beginnings but strong collaborations with artists such as Jun Cha, other brands including Amongst Friends, and recently A$AP Rocky and the A$AP MOB.
I knew Black Scale was something new and fresh in the streetwear scene after seeing their past seasons collections. Instead of bright and colorful designs with «cartoon» characters, they displayed a darker image reminiscent of the illuminati. Now they have a flagship store in San Francisco, Los Angeles, and New York.

If I could give more than 5 stars, I would. Dopest store in SF. You kind of have to know about it to even make it here. It’s not on street level and there’s a discreet black flag hanging outside on the 2^nd floor. I only knew about it because I’ve been following this label for a while and happen to see their flag on my cab ride to dinner. Yea, and i’m from out of town!
They carry girl’s gear now too!!! I was stoked to find out when popped in on my last day there. Such a cool staff! Keep it up guys! You need to come to Boston — for real!

Dope location. Walk inside a pseudo office building, and hop on the elevator to the 2^nd floor, which opens directly into the Black Scale store.
Black Scale does not like swag.

expensive, but LOVED the ambiance. Loved the fact that it was on the second floor. Makes it more exclusive, in my eyes. The workers there are also super chill and fun. Elevator door opened, heard Dom Kennedy’s latest mixtape bumpin’. Already loved it.

Located on Grant Street, you need to walk thru these doors like your going in a suite, and hit the elevator and get on the 2^nd floor. The place is pretty well kept and a nice vibe to it. They do carry their latest line but it is usually hit or miss when you look for clothing. Selection on sizes are very limited. To bad Mega wasn’t there when I went, wanted to meet that guy.
Look for the Blvck Scvle flag and check out the store. Spread the word.

Ive been following Blackscale since the beginning, Blackscale is chaging the streetware game by giving customers quality products and some of the most dopest and very unique. Your not going to get all that cartoony graphics or jokeful designs. Its def a more edgy and «mature» brand of street ware clothing. The pricing of the clothing is very inexpensive for the quality of the clothing, anything from raw-​demim to their sunglasses that are made in Italy. The collabs there are with some of the best brands out there such as Diamond Supply Co., Android Homme, Hall of Fame, Frank151, DTA, High Point, Hall of Fame, and G-​Shock.
The store is very clean look, not cluttered and easy to shop in, the customer service is on point with very nice staff that are very helpful in explaining to you each piece, unlike some streetwear shops you go to that have the workers not even saying hi and are «too cool» to talk to you.
Location is right downtown and easy to spot with the Huge black flag, Its on the second floor so you have to go up an elevator, dont mind the smell of burning hair beause there is a salon upstairs.