Catnip + Bones

Didn’t get the name of the lady who helped me today but she did come over and help me with my questions! We had a awesome conversation. Ask what a bully stick REALLY is and you’ll have a ball! Thanks for the help! I hope my little puppy does stop trying to chop my fingers off!

Pam is wonderful. When I got my first puppy, I was very nervous but she had great advice that gave me confidence. Beau and I enjoy shopping in her store. We stop in to buy food, get treats and chat with her about «doggie» things.

I appreciate the free treats they offer on their door when closed. I don’t appreciate the general disregard for customers. Smile once in a while. Prices are ridiculously high. Maybe I’ll only come here when they’re closed.

Walked into an empty store on a Sunday afternoon. A plain jane looking woman with long hair and glasses completely ignored us. She couldn’t be bothered since she was fumbling with her phone the whole entire time we were in there. Wow, seriously?! You are working in a retail store and can’t even greet a customer when you are not even busy? We were looking for some treats and outfits for our baby and could’ve easily spent some serious $$$. Geez, at least PetSmart employees greet you and they carry everything my pooch needs. I just thought i like to support my local businesses. But, oh well… I hope that wasn’t the owner and just a slacker hired to sit at the store.

Pam is so friendly! When I visited this cute little boutique, I ended up not buying anything, but she was so welcoming and kind that I made a note to myself to purchase some stuff from here next time I’m in the area. The store itself is well-​stocked with many different items like treats, toys, bedding, you name it. Will definitely bring my dog with me next time so he can choose something for himself :)

Highly recommend Catnip & Bones. They really put so much thought into their food/​products and their food prices are so reasonable! I always get the Origin or Acana, which can’t be found in supermarkets or larger retailers. Their Taste of the Wild 5# bag is only $ 10.99! Where else do you see that? So for all those people who claim this boutique is overpriced, clearly they have not done their research. Everyone at the store is so welcoming and I have had nothing but positive experiences for me and my two dogs! I also love their decorations. It makes for such a pleasant shopping experience. The store accepts special orders for food. So if you don’t see the brand that you normally buy, they may be able to order it for you (you just have to ask). This is a very convenient service for locals! And for the people who rated this place a 1 star, get outta here! Obviously, majority of the people have had great experiences, and if you didn’t seem to get the wonderful customer service, it’s probably because you/​your dog have issues.

I remember before I had a dog, i would walk by Catnip and Bones and couldn’t wait to shop for my pup. Now that I have Gypsy, i try not to make it a weekly occurrence… but believe me it is difficult! First off, the owner is UH-​MAZING. She is super knowledgeable, kind and really loves her job. She loves all animals that come in and always take special time with each and everyone of them. Which i know can be difficult since this pet boutique is usually packed with regulars. They have the best toys, beds, blankets, food, specailty treat that are so pretty that i want to eat them (and on some occasion, i have)…honestly, the list goes on and on. Gypsy loves this place and so do i!

Our Favorite Pet Boutique ! We have been coming to Catnip and Bones since we got our dog Tye over 5 years ago. From the very first day, Pam was so great with him, and she understood, listened, and helped us with all our new pet concerns.
We always can count on Pam to have what we need and whenever we go to the shop, and her prices are always competitive with the other big box places.
So happy to have this locally owned gem of a shop in our city, and our dog gets so excited when we are in the car knowing we are going to see Pam.

Pam is the best. She will get you anything needed for your pet. Never grief or rip off! She loves animals and her interaction with your pet is kind and caring. Highly recommended!

I came in for the first time to pick up some radcat– raw kitty food and discovered they only had it on special order. I was a bit stuck because I was out at home and my kitty has had IBS in the past and she needs her food to keep her digestion normalized. My usual place was out and I was going to be greeted with a pissed off kitty if I didn’t walk in with food.
Long story short, the gal at Catnip & Bones gave me like 5 samples so my kitty would have food. She totally didn’t need to do that but it made all the difference for me to tide her over for the next few days until I could get her food. THANK YOU!!!

Owner is super nice — even offered to bring my dog food out to my car when I couldn’t find parking.
Well stocked and organized. Plus the pup loves it: 5 stars for both of us!

Although there are pet stores closer to my home, lately I have been venturing here because they have reliable hours of operation. Le Marcel and Moulin Pooch on Union are delicate geniuses when it comes to their hours of operation. Anyway, Catnip & Bones has a great selection of treats, toys, beds, etc. My pup particularly loves the freezer dried chicken breast and the duck filets. Every time we go, the employees are friendly and even offer Gigi a treat. Plus, I find their prices about $ 4 cheaper than nearby pet stores with the same brands.

Geeeez, talk about being picked on! Came in today with my bf and our pup, Boba, who just turned ONE year old today and. No greeting, just an unwelcoming smile. There was another customer with a dog inside along with us. But it was just an awkward vibe inside the store. We came there to get a birthday cake for our baby boy. I see the woman (perhaps the owner) looking at my dog weirdly ever since the second we stepped inside. As we were walking to the back of the store to look around, the woman finally said something. She said, «so whats up with the boots guys?» We usually put boots on him when we take him out just to be careful and also to prevent his feet from getting too dirty since he does sleep with us. When we told her that, she seemed so unhappy and shocked with our answer. Then she said something like «well you know you can just wash his feet right». Well duh, smart one, like we don’t already know that! And then she goes on talking about how boots are not «normal» for dogs. First of all, you go and raise your kids the way you want to and i’ll raise mine without your concern, okay lady? Second, the boots don’t seem to bother or hurt my dog in any wayyy since he never even try to take it off so why does it bother you? Third, if you think I’m just a girl who owns a dog to play dress up with him, why would I be at your store in the first place, trying to buy him a birthday cake and overpriced toys from your store? Fourth, you think your opinion is always right?
Maybe you should learn customer service before opening your own shop. Oh and maybe treat all dogs the same? And not only play and give treats to the ones you like! I will never come back to this place! Never in my life, I’ve met a stupid Owner who treats their own customer so rudely! I wonder how she treats her own dog and children! Geez.

Nice people and they are willing to order our brand of dog food that they don’t normally carry

Excellent little store carrying varieties of toys, foods, and goods for woman’s best friend! I walk by all the time, never getting the opportunity to check out the store. Walked in today and to my pleasant surprise, found my dog a all organic beef stick. A bit on the pricey side. But my dog was good for like 2 hours!
Oh. And today is I think the owner’s dog (Maggie’s) birthday. She turns 12, yay! Happy b-​day

I stopped in here around the holidays to find a few toys for my parents’ German shepherd. I was quickly approached by one of the friendly staff members. She helped me narrow down my options to a few sturdy, non-​squeaking options that my dog would hopefully have a difficult time destroying.
Another one of the staff members chatted me up for a while. She seemed genuinely interested in the type of dog we have. It also seems like they keep a good rapport with the locals. In the short time I was in the store, several customers came in and were greeted by name (both the owner’s and the dog’s).
While my German shepherd managed to obliterate the toys anyway, I nonetheless appreciated the staff’s input. I like how there is very little evidence of a ‘Marina’ vibe, despite the shop’s central location in the district.

This is a great pet store!
We live around the corner and visit several times a week. Pam always has treats for Slurpee (my Old English Sheep Dog) and they have tones of healthy treats and a great selection of food for both dogs and cats.
We love going in and visiting «auntie Pam» and Keely and all the other really nice people that work there. I highly recommend this store to anyone who wishes to get high quality products for their animals.
Pam really cares about animals and is a wealth of knowledge about the best dog parks, walkers, sitters and vets in the city.

I was in the Marina the other day *vomits in mouth* and I needed to get my demanding cats their specific snotty brand of food. The googles said this was the closest pet store so I wandered on over.
They didn’t have the food I needed, evidently their supplier stopped carrying it. However the two ladies working went out of their way to help me best they could, telling me about neighboring pet shops and even calling a few to see if they were open.
I think that’s pretty awesome. They could have said «well we don’t have that one but we have THIS one which is close» or «maybe try something else today?» Instead they simply tried to help me find what I asked for which is good service if you ask me.
The truth is any change in food makes my cats throw up more than a bulimic after an all you can eat buffet, so even if they tried to sell me on something else it wouldn’t have happened. I appreciated that they helped me find what I needed, even if it wasn’t with them.

Catnip & Bones is a really cute pet boutique. The store is very easy to browse and well lighted. They carry a wide range of products from collars, toys, food and anything you want to spoil your pet. Prices are around the same as Pet Smart or Petco but its always nice to support the small businesses rather than corporations.
One thing I really love about Catnip & Bones are the cute dessert treats for dogs. My goodness, they sell a peanut butter bon bon and it smelled and looked delicious. I ended up getting a peanut butter cake shaped as a bone for 14.95 and a donut treat. My dog and my friends dogs LOVED it. Most importantly the sale associate was really helpful and friendly.
Thank you for making my dog’s birthday memorable.

This place has some really adorable, clever stuff. And the range and assortment is great.
But the prices aren’t. I know it’s in the marina district, but COME ON. $ 40 for a small thermal shirt for my pom? I can get that for less than $ 9 online.
Don’t get me wrong, the store is really fun to browse through, but when you’re not working on a salary-​based income, you can’t really afford to purchase your pet supplies here.
I love the bumper stickers though. «My dog is smarter than your honor student.» So funny.