Goodwill Industries

This Goodwill was not worth the trek down Geary…
I guess I’m a Goodwill veteran now — I think I’ve visited like 20+ Goodwills in the past five years or so. Anyway, some Goodwill locations are awesome, some not so much. I’ll place this one in the not so much.
This Goodwill is located on what I suppose is the outer perimeter of the Tenderloin. The actual street is not too bad but if you wander into the inner streets of the TL then you can see some colorful characters.
Some Goodwill stores are good about not smelling like a thrift store, but this one hits you in the face with its aroma.
The inventory here was a mess. They used different kinds of hangers for all of their clothes, so when you have them all on a rack, it actually gets really hard to browse. It’s much better to use one type of hanger on all of your clothes in the store. They also had a tendency to overstuff the racks so that didn’t help.
There didn’t seem to be much in terms of sorting. They kind of sorted by type of clothing and color but didn’t do much in terms of size. Overall it was just messy.
Some of their prices were also slightly inflated. I guess they want to capitalize on the designer brands?

I had to review my neighborhood Goodwill and give it 4.5 stars although that wasn’t an option. After reading the reviews about this place, I felt that clarification was needed. Just because you’re in a colorful neighborhood-​and I mean that in the loosest way-doesn’t mean it’s a bad store.
I go in there to drop off some really good things that I know someone will like. the staff usually helps me put my items in the bin or takes it immediately and tells me they will take care of it for me. I then try not to browse but I give in to temptation and nine times out of 10, I end up buying something. I have found brand new items still in their packaging and original price tag. Sure, there’s less than great items which is what Goodwill offers. It is not a consignment store. It is not where the 1% drop off their clothes. I find their items to inspire me because I repurposed items, paint them, make them art. The saying «one man’s trash is another one’s treasure» is quite applicable here.
I have also seen a lady gather up enough change to buy a sweater. I assumed that $ 3 was her entire budget for clothes. This is the neighborhood and has nothing to do with the store’s purpose and promise. If you want clean, good smelling, high class items and people, go to a different chain. If you appreciate and applause down and dirty without concern for flash and glitz, you will like this store.

good fan im okey good selection good customer service

this goodwill consistently plays awesome 80s music. i love shopping here but you put yourself at risk because it is in the TL and super sketchy people float in here often. the staff gets harassed all day long so they are unhelpful.
as for finds here? you’re gonna see a lot of stained, frayed, used, smelly stuff in here. it’s worth digging through because once in a while you’ll find a real treasure.
i agree with wendy G. new ownership has destroyed goodwill. they all used to be a lot better. oh well, at least they are organized.

Greetings from the Tenderloin The Happiest Place on earth?
Don’t miss my prior review on this cultural mecca since what I said still is true but things have changed and I wanted to give you an update on the store.
A couple of months ago the store closed for a few days. Goodwill in one of their better attempts at putting lipstick on a pig announced a new shopping experience was coming to this store. After the papered over windows — Wa La — a new Goodwill, er, well at least the repainted the place in white verses the old green so the place looks more like a homeless shelter than a retail store.
They reduced fixtures and stock, painted the walls white, transfered the good people they had and kept the worst, and now have far fewer hard goods than before. The store now has fewer fixtures but spread around more to make us happy!
This may have been to accomodate the handicapped in wheel chairs but when I was in yesterday you could barely walk down the isles due to stuff being dumped in them including at least six of the bins they use to ship and receive their stock. If something does not sell they ship it to another branch with the hope someone wants it. So I don’t know if this was for stocking new or recycling old but it is dangerous to all customers who might trip over the junk while trying to shop. The place looked like it had just been through an earthquake with rubble in the isles.
This place continues to be a dump any attempt made at bettering the palce was in vain. If you are concerned with quality of their goods let me give you an example. I was amazed to see an expensive Monster Cable. Taking a close look this video cable had four contact pins on each end when new — now it has only three on one end and can’t be used or fixed — it is junk but none the less for sale. I guess this goes well with the old VCRs they kept from before the remodel — Goodwill where old VCRs go to die (if you ever wondered what became of the VCR)…
Goodwill will give you in store credit if an electronic item does not work if returned within 3 days of purchase but why bother? This expensive cable was only good for landfill not resale. Does anyone want to buy useless junk? Tie up your money in it then only get an adjustment when you have to pick through some other junk in this dumpster of a store to recoup your investment?
I think not…

Just barely clambered onto the bus w both arms full of Haight shopping. Asian cray grannay spotted me & came all the way over to sit nearby. Eyed my Kidro bag and started a monologue for the rest of the ride about Walgreens credit cards or insurance cards or sth I don’t think even exists. Asked if I speak German (nein!). Asked if I speak French (mais non, je né parle pas le francais! #cenestpasunepipe). Then later reappeared at my next transfer bus stop and approached me all like why do I only ever wear this sweater every single day for years it’s always the same I never change do I own any other sweaters pullovers shirts. I’m typing this on my phone while she’s still tirading.
It was a fugly sweater I’m 80% sure I bought here last week. Best. Thrift result. Ever.

My absolute favorite!! I have spent a good amount of money here.3 suede coats, lamb leather, designer. You have to have a good eye for this. but I must have purchased 12 items… drycleaned it all! So excited! Not a good area but worth the sacrifice!! Love this hidden gem!

I’ve been shopping here for years. It’s been great for the things I’ve needed. Children clothes, toys and books were the best buys here. Costume jewelry for dress up and a stack of CDs for just a few dollars. Not anymore.
This store is under new management with lots of great ideas! No more kids clothes. No kid toys or books. No jewelry. No art supplies.
You walk in with a false sense of awesome because the racks of clothes appear more organized, and it’s not as cramped as it used to be. However, what you will find as you begin to look around are a lot of dirty and broken knickknacks and new clothes in bulk that Kmart couldn’t sell on clearance.

This derelict location just makes me sad. I’ve seen someone try to steal a bike. I’ve seen someone break a radio just so they could get a discount. The cashier is surrounded by photos of thieves to be on the lookout for.
As for merchandise, they don’t have anything of quality except for books. I once called looking for children’s books and the person who answered the phone replied, «Yeah, we’ve got a bunch. No one reads.» If you were to be looking for clothes, good luck. Things are organized by color here. Arranging by size is too rational for a place like this.

I love this goodwill. The location keeps all the young hipsters away and since it caters primarily to trans and drag women, I can always find my size. Sure there are some wandering zombies and once in a while a prostitute will use the dressing rooms for clients but gentrification is winning so enjoy the specatacle while you can.