Quality Shoe Repair

I was passing by the shop and thought I would go in and buy heel replacement nails for the gf shoes. The guy barely acknowledges me and tells me he doesn’t sell the pieces without fixing the shoes himself. He tells me you have to bring the shoes and fix them here for $ 13 with a fking attitude. I explained to him that I can put the damn nails myself with a fking hammer and I would buy them from him for $ 13. Amazon fixed my problem without attitude. Bottom line I would never come back here even if I have to walk bare feet forever

Great shoe renewal, great price, great service, open Sundays!

When I walked in the store a Russian man at the front desk, I believe was the owner. I asked if he sold shoe insert. When it was time to pay I asked him if he accepted credit card card, he grabbed the package out of my hand and said do you think I am stupid! For $ 7 item I have to pay credit company whuch is expensive. He was rude! Had he said sorry for $ 7 we only accept cash and explain why in nice tone I would of gladly given him the cash, but because he was so rude and yelling at me. I didn’t want buy anything from him. The store had sign showung they accept visa cards.

Don’t do it, don’t come here… Just don’t do it!
The owner… one of my people… Russian speaking Fella. We speak the same language but somehow, I just don’t understand him.
He definitely considers himself a life coach, rather than a shoe repair man/​cobbler… watch repair man… whatever else he does?
I brought 3 pairs of shoes to him. All designer/​name brands. I like loafers and ballerina flats, but I walk on the edges of my feel (lots of people do) and have worn through the fabric a bit.
Misha or Mike, spent 20 mins educated me about my bad decisions purchasing these shoes with how I walk, the poor manufacturing and told me to buy Ferragamo instead… Like seriously? I brought him a pair of Donald Pliner, Tory Burch and Prada. He refused to fix the Prada… they were squeaky… it’s a wedge flip flip. I wore them once. He insisted that I return them; same thing with the Tory Burch.
He fixed the Pliners for $ 50!!! Seriously? He told me the price in advance and I agreed. However, when I got the shoes back, this was nothing more than a $ 20 repair. I asked him, if he thought he did a $ 50 job… he told me an anecdote about it being a $ 1 dollar job… but the other $ 49 was him knowing his craft. This is where we don’ understand one another.
I took my pair of Tory’s across the street, paid $ 16 and got a wonderful repair !!! Seriously.
Just don’t do it… don’t come here. Go across the street and 1 block down. I am disappointed in myself for making the bad decision and literally paying for it. The work was fine… but he ripped me off… blatantly also. My fault for really liking my shoes and not wanting to return them (even though I have had them for years) and wanting to invest a bit to maintain them.

Nice guy. Went in for repair of a watch band that had popped out, and he fixed it quickly free of charge. Also gave me some great advice on how to keep it working well for the future. It also just feels good to support your neighborhood small business.

Mike, the proprietor, is wonderful. It could very well be the only men’s shoe repair open on Sundays, which is what brought me here, along with the excellent Unilocal reviews. Parking was a bit tough on a Sunday mid-​morning likely due to all of the amazing dim sum restaurants, like Hong Kong Lounge, another Unilocaler favorite, across the street. I explored the nearby bustling street while waiting. There are numerous eclectic foreign food markets, such as Europa, and royal market, a mixture of Armenian, middle eastern, Russian delights.

Mike did a wonderful job with my heel caps! Very affordable prices $ 13 each pair. I brought him more shoes to repair.

I’ve been coming here about a year. Mike is the best! He’s fixed about
10 pairs of older boots and Shoes for me.
He’s passionate about what he does. and tells it like it is. I appreciate
His work and always know he is gonna do his best work for me. The man
has cred.
The store carries great shoe polish and shoe pads, liners etc. yes I probably
could go somewhere cheaper but this is local business that does fine
work and deserves your business.
One more note here. Mike always calls me when my shoes/​boots are ready.
If not they are always ready on time as promised. Great customer service

Mike, the proprietor, is my go-​to guy for shoe repairs and watch repairs. Good guy with reasonable prices. He says he will replace a watch battery if the battery does within a year. Additionally he carries a good brand of shoe polish (Meltonian) with a wide variety of colors, and will help pick out the right color.
The one thing to note is that his credit card minimum is $ 18. A bit high, but easy to manage if you have some cash.

The owner tells me, «M’am do not buy cheap shoes. You pay what you get. Spend money on the quality.»
Well said. The pair of shoes that I brought here has so far witstand all my draggging of feet, walking and abuse from me. I thought he charged a lil bit more than average but I do not mind because he is funny. He does look serious all the time. Just look past that.
Other than that, He gave me a sermon on what kind of shoes should I be buying. He also said that I shouldn’t always think that if it’s «made in Italy,» that it would be a good quality. Good pointers. I appreciated that. Most likely will be coming back here again.

Ok, all you people who are supposedly culture sensitive and understanding, living the life in Sf and are rating Michael on his poor customer service, are not so bright. The man is Russian and just says how it is. He does not sugar coat the fact that your 10 year old shoes that you bought for 30 dollars then are crap, and he will will not fix them. Blunt service is not bad service. That’s just how he rolls. He does a great job, the service is well priced, and your shoes will look like new. I think he is funny. Some dude tried to cut me in line, he gave him a new asshole.
Thanks for my awesome-​like-​new shoes, Mike!

The name says it all. Great service, great prices, and a wonderful Owner!

I will maybe give him more stars on a later date.
He was nice. I liked him. I went in to see if my boots could be repaired, but after he pulled the rim even further apart (which i didn’t really appreciate) he told my why it wasn’t worth my money to fix it and just get new shoes. I saw his point, but i really liked those shoes. I had them for 6 months.

Should have known better than to let a show repair guy replace my watch batteries. He supposedly does shoes, jewelry and watches.
Gave me 3 very obvious scratches on the frame of my Tag Heuer and scratched up the back plate on my Link.
Lesson learned.

I have mixed feelings about this place. I’ve been here twice, most recently last week, because it’s close to my work. When I’ve dropped my shoes off, I’ve felt annoyed upon leaving because the guy has gotten mad at me for the state of my shoes (can’t think of any other way to describe it) and complains about my non-S.F. phone number, which is the only one I’ve got. This bugs me and makes me want to try a new place because courtesy is a big thing for me, and because the whole point of getting shoes repaired is that they’re broken and need to be repaired, and after all, I’m paying him to do so.
However, he does do a good job repairing shoes and does them quickly.
He’s actually encouraged me not to repair a pair of boots because he discovered that the soles were actually largely plastic and very poor quality and so repairing them would be a waste of money. I’ve found him to be generally friendlier upon my picking up my shoes, though never experienced the hilarity that other people seem to have experienced from him. I still may try another place next time, but when I most recently picked up my good-​as-​new shoes from a friendlier Mike, I feel bad about doing so.

I always come here to get my shoes repaired and my watch batteries replaced. The guy is very eccentric, but well-​meaning. He spoke with an Eastern European/​Russian accent and the comparison to the Soup Nazi is somewhat apt. Except that he is actually «friendly» in his own ways.
Once I went in to change a battery for my watch and he asked me how much did I pay for it. Then he told me I paid way too much for it. He told me that some twenty years ago, it was way less than that. I definitely overpaid. :O
However, he did a really good job with it. He really checked it out and everything. And he only charged me $ 6.
Another time I asked him if it is possible to change the inside sole of my boots and he examined it and told me that the way it was made, it would damage the shoes to replace it. He suggested that I simply put in leather sole liners. Only $ 10. However, in that same conversation, he also told me that if I ever go to anywhere else to get my shoes repaired, can I please tell those people not to put too much glue because it made his job harder when he had to re-​repair it. I was like, ok… (no, I did not go anywhere else and no, I never had shoes repaired by him with that issue). Then, I asked him I could pay with a credit card. He was all in agony explaining that yesterday I could have, but today his machine was having issues. I was like, that’s ok, it’s ok, BOA ATM is just around the corner. So I came back to pay him and ask him if he has another pair of the leather liners because I have another boot with the same issue. He did not have any and he was like, is it really bad?. I said, not as bad as this one. He then proceeded to ask me, lady, are you married? I was confused, but I said yes. He was like you husband works really hard to get his money. Why would you buy the liners if your shoes are not too bad. Your last name is not Rockefellers, is it. I sheppishly answered, no it is not, took my boots and left.
It’s hard to describe Mike. Hopefully, my experiences helped you understand him better. Despite those awkward moments, I like Mike’s work and his work ethics. So, suck it up and come here to get your shoes repaired!

Someone call the Bravo Network and get Mike, the Quality Shoe Repair owner his own show… I suggest «Sole Man» as a good title… At our office we announce when we are going down to get our shoes fixed so that everyone can come down for a little excitement and see what Mike will say or do next… He has given me swimming advice, Chased a customer out of his store with a Machete and even thrown shoes at people…
All of that aside he is still the best darn shoe repair guy I have ever known. He makes my shoes look like new, turns size 7’s into 8’s overnight all for a reasonable price. I highly recommend this place!

I’d give «Magic Shoe Repair» 10 stars if I could. I would also change the name to that. I started taking my shoes here a few years ago after the streets of San Francisco started eating the itsy bitsy nubs off my work shoes.
This isn’t the place to go if you have to just drop off your shoes and run. You should go to the mall spot for that. Mike likes to inspect everything you bring in and might make a comment or two as to the quality of your favorite sling back BCBG’s. I made note after the sidewalk caulking ripped off the entire heel of MY favorite BCBG’s. I now look for better leather shoes.
I took in my favorite $ 100 Steven Madden boots and I spent $ 60 making them new. FYI, these boys are 7 years old, I wear them ALL THE TIME and they now look brand new. I should be able to get at least another 5 years out of them.
He’s offered to deliver shoes to the Outer Richmond during holidays because you know, everyone is busy and traveling and what not. The mall dudes don’t do that and they charge the same price.
I’ve taken shoes in for re-​healing (bad pun intended), rubber sole application and toe restoration (so I’m a little hard on my shoes, or maybe the SF streets are).
A full five staaaaaaaar recommendation and then some.

Brought in a loose pair of beautiful Frye boots, hoping to add a zipper. The guy took it pretty seriously and asked me to come in for another fitting. But ultimately, the job was terrible. Stitching was okay and the fit is not bad but the zipper is so puckered that it barely fits under jeans and looks awful if exposed. There’s probably 3 – 4 more inches of zipper than there aught to be. Ugly and uncomfortable.
And, it cost $ 300, which is much more than I understood it to be. (He wrote some numbers on a scrap of paper, the bottom one underlined. I thought that he said that would be the charge, but in the end he charged me the sum of every number on that scrap of paper.)

Russian accent or not, funny or not, he gets the job done, for a reasonable (not cheap) price. Good, quality work every time.