Quong Sing Laundry

I called Phillip a day before coming to ask if he could fix a zipper that was jammed on my derby jacket. This is my favorite jacket so I was very particular where I would get it fixed. I tried fixing it myself but the thick material was jammed in the heavy duty zipper. Phillip told me to just bring it in and he’ll figure it out. I showed up today and him and his wife went to work with it. This small Asian couple fighting my derby jacket and zipper. They fixed it and I was on my way fo da free. The customer service is great and I’ll be coming back for any alteration. Sweg.

Excellent work, fast turnaround and great prices. I’ll definitely be coming back here for future alterations. I had a pair of pants that fit perfectly everywhere except the waist. It had to be taken in by an inch or two. Not only did they have it ready in less than a week, but it cost $ 12 and the work was impeccable. You can’t tell it has been altered, even looking at the seams on the inside. They even managed to keep the Prana logo on the seam line that was altered! Thank you for doing such excellent work!

I have been coming here for three years and have gotten consistently good service on my dry cleaning here. I decided to finally write a review given two recent stellar experiences:
1) I sat on GUM with my black work pants (made of viscose, not an easy material to work with) and tried every method i found online to get the gum off (freezing, etc) none of which worked and I was convinced my pants were absolutely dunzo. However, I took them here and asked the owner if there’s any way to get the gum off, he said «we try, no problem». When i got the pants back the gum was ALL GONE with no residue whatsoever!
2) The hours say that the shop closes at 7pm on weeknights, I was running late on the bus and got here at 7:10, the door was closed but I saw that the lights were still on, I called them and told the owner I was outside, he was kind enough to open the door and let me pick up my dry cleaning, he even said «next time no need to call, just knock!» Talk about going above and beyond and great customer service!
This is such a sweet and hardworking couple and I’m so glad i’ve found an AFFORDABLE and HIGH QUALITY dry cleaning place so close to me!

I feel bad giving this nice couple a poor review, but I couldn’t be more disappointed with the dry cleaning here. All of my clothes are still stained and dirty, and one of my cashmere sweaters has a hole in it. This is unacceptable.

I’ve been coming here for about 7 months and I really liked the place until yesterday. They have a good service and they’re super friendly. I’m upset about how I was treated I asked them to fix a broken button and my shirt came back with the button fixed but the top button is now black. I took his word when he said he didn’t alter any other buttons then the cracked one. He said I don’t know enough about my own clothes and that sometimes shirts have different color buttons on top. This is where I have to draw the line, I went home and looked and not any of my other shirts have a different color button on top. This is a 2 $ argument, but when you keep telling me I’m wrong and not even acknowledging that you might have messed up, I have to move on. I have to use someone else moving forward. I wish things would have gone smoother. Check out the picture I included, maybe someone else has a shirt out there with all white buttons and a black one on top?

The worst if you’re looking for dry cleaning. Just save your money and go somewhere else. I took in 3 dresses. When I picked them up, they looked exactly the same: creases still there, watermark from when I spilled still there, and did not smell clean at all. I’ll be taking them for a second round of dry cleaning somewhere else.

Small hole in the wall dry cleaner, but they produces a solid hem. I brought in 5 pairs of jeans to be altered and hemmed. They were $ 10 per pair (without original hem) and when I got them back, they fit excellently. The stitching wasn’t ragged, no hiccups on the machine, and the length was true to fit. I will definitely be doing more business with them in the future.
Thank you!

Excellent work at a very reasonable price. No question… five stars!

Philip and Amy are the husband wife team who run this dry cleaning and alteration shop. They are kind, candid, and capable proprietors who make sure the job is done to specifications. Refreshingly, their pricing is also very reasonable. After 4 years of being a continuous customer of their services, I can’t recommend Quong Sing Laundry enough.

This place is fantastic! Friendly service, super affordable, and they do a terrific job on both dry cleaning and alterations. I brought three pairs of pants in to be hemmed, and for $ 30 ($ 10 per pair), I was on my way. They did a great job on the hem work, too. I have also started bringing all of my dry cleaning here, and have never had a problem. My total bill is always affordable at the end, too. They lose one star for being cash only — otherwise, I am a complete fan. :)

I have been coming to Quong Sing for the better part of the past 15 years. In fact, I don’t quite remember when I began using his services; it may be longer. The dry cleaning, prices, and customer service has always been great.
Although I moved to the south bay about 9 years ago, I still have Philip tailor my clothes. My work place provides dry cleaning but for some items, I bring my items to Philip. I He does a great job and has also made some very nice suggestions about what to do when tailoring. There is a small dressing room in the back.
Highly recommend this place. Have never been disappointed.

Emergency mission accomplished by Philip at QSL.
I took 2 suit jackets to be adjusted to another 4.5 star alternation shop on Unilocal and they screwed up the alternation. I asked them to fix it but they were hesitant to make the fix and said it would be expensive to fix. They did give me my money back but I would have rather walked out with 2 altered and ready-​to-​wear jackets. Not to be so.
I took my damaged goods to Philip at QSL since his shop is in the neighborhood. He said he could possibly fix the jackets — he’d have to open them up and give me a call after he took a look at the goods inside. We’ll 30 minutes later, he calls and tells me he can fix them for a VERY reasonable price. To be a really demanding first time customer, I asked him to do a rush job so I could use the jackets for a business trip.
I just picked pick up the jackets and they look great.
I’ve found my go-​to alternations (and dry-​cleaning) shop and QSL has a new long-​term customer.

I am so pleasantly surprised at the awesome experience I had at Quong Sing! I’ve spent a LOT of time trying to find a place for alterations that wouldn’t drain my budget, and so far I’ve found great quality work and low prices to be mutually exclusive. No more! I took 6 pairs of jeans here to have the waist taken in (obviously I’ve been waiting for the right man for the job) and was met with gracious, friendly service from the owner (?) and his son. I was charged $ 10 to take in the waist of each pair of pants — I’ve paid up to $ 20 for equal quality, so I was VERY happy to pay it! The finished work was top notch and really showed a lot of care on their part to hide the alterations and make the new seams invisible.
I can’t vouch for their cleaning service but I will absolutely be taking alterations here in the future. Thank goodness I found Quong Sing!

Friendly, affordable, quality service. As soon as you enter, the husband and wife team are at the ready with a greeting and a smile. Been a loyal customer for a couple years now, and it’s like dropping your stuff with a family friend.
I’m often tempted to suggest a price increase, just so Phillip is spared the effort of getting that ancient spinning ‘lazy susan’ clothes storage machine started by hand every time?
Haven’t had any alterations done yet, but the drycleaning and laundry service (shirts, slacks, suits) are always ready when promised and never disappoint. Be sure to bring cash, they don’t accept cards or checks.

Quong Sing came through in a pinch when another spot screwed up some alterations. They beautifully corrected the mistake and my clothes look great… and for much less money than the other place charged me!
I am a petite 4’11 woman who has discovered the lost art of getting your clothing tailored. I no longer fret when I go shopping… I find stuff that fits well for the most part and simply get my clothing altered (I strongly recommend this for any other petite ladies out there). In this case I wanted two pairs of pants hemmed and consequently tapered to retain that skinny look.
I’ve had a similar alteration done before, but alas, that was in Los Angeles! I took the pants to another place first and was really disappointed with the work. It was not very thorough. Bummed, I did a quick Unilocal search, and Quong Sing came up, so I took my pants there. They sympathized with my situation (I was worried I was being too picky?), pinned my pants, and told me to come back in a week.
Just got the pants back today — they look amazing. Quong Sing is now my new tailor.

Great husband & wife hole in the wall shop. They are very honest, easy going. and do fine work.
I had 3 pairs of designer denim hemmed here.
Total?
The average, $ 30 so $ 10 a pair. Still, it was done beautifully.
Thanks for the recommendation Clynn!!!

3÷15÷2008 ( Unilocal won’t let me merge my old and new Unilocal accounts, so this is a repost.):
Quong Sing rocks as the best dry cleaning service I’ve ever used. As far as cost, they must be photocopying the same price list for the last 20 years! A boyfriend’s Armani suit for $ 15! Dress shirts for $ 2.15! A silk dress, $ 6! Alterations – a new jacket collar cost me $ 9 and it was a Moschino. I am a sewer but not an expert and I know a great seam when I see one.
Out here in the Richmond District of SF there are tons of mediocre dry cleaners. I liked but quit going to Kent Cleaners at 4^th & Balboa because they don’t take instructions well and they ruined a blouse of mine one time too many times. There are a few other good cleaners but they’re all nearly double the price of Quong Sing which is run under the nonchalant eye of a man and wife team that have probably seen it all.
Try this tiny hole-​in-​wall and I swear you’ll be searching for stuff to bring in next time. Best bargain in the City.

Reasonable prices for simple alterations (got a bridesmaid dress hemmed). Friendly service at this Pop & Mom shop. Downside is tough parking.

My entire family has had our drycleaning done by Quong Sing for years. Quong Sing is always on time, and everything comes back looking nice and polished.
But I’m writing this review for their extraordinary service in alterations. I found my perfect reception dress (dress A)2 weeks before my wedding, but it had to be altered for a perfect fit. I waited until 10 days before my wedding to get it altered, plus brought in an extra dress (dress B) to alter as a backup.
Mrs. Quong Sing measured me on dress A and told me it would be ready in 5 days. AWESOME +5 stars right there!
I then put on dress B to get measured for alterations, but stared at the mirror. I said, «This dress just doesn’t seem right…» Mrs. Quong Sing saw I wasn’t happy with the dress, and explained to me that because the cut of the dress is unflattering here and here, no matter how I altered it, it wasn’t gonna work. I saw exactly what she meant and decided to return dress B.
Mrs. Quong Sing saved me $ 300 on dress B, and she altered my perfect reception dress perfectly for just $ 25!!! Go to here!

«Sometimes the clothes at GAP Kids are just too flashy so I’m forced to go to the American Girl Store and order clothes for large, colonial dolls.» — Angela, The Office
Overall, I’d say I like being my size. But sometimes, I gotta agree with the 80-​pound neurotic accountant from The Office – short of shopping for children’s-sized clothing, sometimes it’s just damn hard to find clothes that fit right!
This past summer I wanted to alter some dresses that probably looked normal on most people but made me look like a grandma. I’d gone to On Track Cleaners in the neighborhood for my alterations before, but their sewer stopped hemming anything but pants so they referred me to this place.
Quong Sing is a tiny laundry and alteration spot run by a sweet older couple. When I picked up my dresses the first time, I noticed that a signature detail – a pin with a big silk flower – was missing from one of them. I pointed it out to the gentleman and though he looked unsure that he’d be able to find it, he said he’d try. A couple of weeks later, I still hadn’t heard from him, but I again was in a bind to get another new dress fixed in a couple of days. I walked over there and asked if he remembered me. He went to the back, returned, and produced the missing silk flower. Taken aback, I asked him why he never called me about it, and he said he did. Who knows? I quickly forgave them.
Like other customers, I’ve been happy with the quality of work here. All my dresses fit like a glove now :). I think they charge $ 6 – 10 per item, but maybe that’s only for miniature pieces of clothing like mine. Everything else shouldn’t be too far off.