Sally Eng, DDS

Great dentist, I’ve been seeing her for about 7 years now and I’m happy with her.

Dr. Sally Eng is a wonderful, gentle dentist who is very thorough and has great attention to detail. Julia, the dental hygienist, is marvelous as is Christina at the desk. Dr. Eng has a brand new beautiful office, making a trip to the dentist as much of a «pleasure» as is possible :). I have been her patient for 10 years and highly recommend this outstanding dentist!

Sally Eng is as fabulous and lovely as her spa-​like office. I look forward to going to the dentist because I always leave with a smile on my face.
When I have to get work done, she makes it as painless as possible. A true gem.

Fantastic staff, very friendly and helpful. Prompt, courteous service, and Dr. Eng makes you feel comfortable right away. Very pleased with making the dentist switch, and even worth the trip from San Rafael.
The office is bright, spacious, and very clean as well. There is a nice option of movies or cable tv to watch via Xfinity during your dental procedure.
Dr. Eng was very thorough and did my initial cleaning herself. Very impressed with her, and wouldn’t hesitate to recommend her to others.

i would just like to add that since she moved to a new place the bad receptionists are no more and instead its JUST the lovely Christina. and i get to catch up on my cable TV while getting the teeth did… yay for new facilities!

I would give Dr Eng’s skill a 4.5 star, but I had some issues with billing. I think they should be more upfront about it. Also, I think the front desk had some weird attitude.

Dr. Eng is a great Dentist. She is really gentle and informative and does excellent work. I would highly recommend her. She is always very helpful.

love dr eng! she’s amazing. great to talk to, very gentle and soothing for someone who is scared to go to the dentist. her receptionists aren’t the best, but i have yet to have a truly terrible experience with them. however, i really dislike her hygienist. she is so rough and i seriously feel like my mouth goes through hell every time she comes near it. however, dr eng makes up for all of it. she is very informative and always keeps you in the know about what is happening with your teeth. love it

Sally Eng is an amazing dentist, and a great person!
My new insurance does not cover Dr. Eng, and after having an unpleasant experience at another dentist Dr. Eng was gracious enough to have me in for a check up, and discuss options with me. She saw that I was very upset by the situation, and took her time to diagnose my issue.
As soon as open enrollment comes around at my job I plan to change to a plan that Dr. Eng accepts. Thank you doctor Eng!

Dr. Eng and her team are wonderful. She has a great demeanor during the exam, and her staff are helpful and warm. You couldn’t ask for a more approachable, kind, prompt dentist.
The front office is totally flexible, and work with me even when something at work comes up and I have to reschedule.
Plus the location right on Market Street makes it possible to pop out of work for an hour to bang out a trip to the dentist. How cool is that?
BUT I have to say I am terrifed of the receptionist. Get past the receptionist as fast as possible, back to where the nice dentist and hygenists are so nice.

Dr. Sally Eng is one of the best dentist I’ve ever went to. She is thorough, has the right technology, and makes the best recommendations for jobs that require specialist’s care. I’ve been with her for 5+ years and have always been satisfied by Dr. Eng’s care, attitude, and expertise. She’s a great doctor that is very personal and remembers all her patients and every conversation you’ve had with her.
HOWEVER, I am changing dentists, because of her receiptionist. I’ve many times gone back and forth about payments and for christ sake I have Delta Dental which mainly covers everything you can think of and they sometimes come back telling me that Delta Dental declined the service. I would then call Delta Dental to find out they never received any claim and also that the service I mention is covered. Then I play this phone tag with the receiptionist and all the time have to mind that I need to keep an upbeat attitude with them in order to get any type of customer service from them. They are rude and definitely not helpful, but if you come across clueless or stupid and nice they’ll help you. I hate how I have to play dumb and airheaded to get their assistant in resolving any issue everytime when I know it was their fault to beginning with. I’m through with dealing with rude people. The receiptionist has been there for 10 – 15 years which is longer than me, so I gues they’re staying and I’m not.
Sorry Dr. Eng, you are a great dentist, but your office personnel is driving your loyal clients away.

I dread dentist visits but not anymore. Its amazing what a difference a knowledgeable nice dentist can do to change my attitude about visiting the dentist. There is no wait, and not too long of a wait for booking appointments etc. Highly recommended!

I love Dr. Eng. She’s been taking great care of my grill for about 6 years or so now. She filled up my MANY rotting holes and I havent had a cavity since… in spite of having the worst teeth in the world (including england).
The dental hygienist is a total sweetheart and even used the «fast ultrasound» method on me last time because I was short on time.
I hope I dont lose her with my recent change in dental insurance at work… damned economy.

My teeth and I have been seeing Sally for a couple years and we are pleased. She takes pride in what she does and it shows. Additionally, she is very friendly and makes you feel comfortable. To illustrate this, we ran into each other on the street in downtown (she saw me first) and we just had a casual conversation about everything but teeth.
Even though the receptionists could use a little work, I give Sally high marks!

Sally rocks.
She seems very competent and makes u at ease.
Also her staff is really nice and friendly.

Yay Sally Eng! Boo receptionists! They charged me before billing my insurance, expecting me to pay WAY more than I owed. It was such a headache to explain this to her because 1. she kept arbitrarily changing the numbers, and 2. she was clearly annoyed and made me scared– like she was going to shank me through the phone. It finally worked out, but man, I came close switching dentists.
As for Sally, she’s great. I’ve had over 17 cavities so I know dental care. She is super thourough and caring. I grew up with the nonsensical «if it hurts, it’s working» philosophy, so the pain isn’t a big deal for me as much as getting my mouth efficiently healthy is.

I thought I was the only one who hated the receptionists! I agree that Sally is a great dentist and that overall ‘dental experience’ is great, but her receptionists are vicious. They have an attitude on the phone and are mean in person. Makes me want to switch dentists.

I love Sally Eng! I just started seeing her after a co-​worker recommended me to her and I have had nothing but a positive experience. Oh except one thing that was mentioned below… the receptionists can seem cold sometimes, but I have noticed it depends on the day, please don’t let that deter you.
I have now been there a couple times to have scary work done and Dr. Eng went out of her way to make sure I was comfortable. She is very sweet., caring and gentle. She has completed every procedure pain free. I was amazed!
Another great thing is I have never waited in the waiting room for more than maybe 3 minutes and my appointments have always ended early which means I can always get back to work in time.
I highly recommend Dr. Eng… she is amazENG!

Maybe the receptionists read the previous reviews before I started going there… or maybe they are just shy (you know how the shy girl is always confused for being bitchy and then there is a big realization and everybody hugs). Whatever it is, I love this place. Everyone, and I mean everyone, was super nice to me. I hate dentists (as in I cry when I have to go and successfully avoided going for years…), but I am actually looking forward to my check-​up (it’s still a few weeks away, so I could be all talk). And it’s true, they really give great freebies.

Love Dr. Eng… they are very concerned with making the experience comfortable, and non-​scary. Dr. Eng and her staff do a great job, and aren’t pushy.
My only complaint is that their receptionists are not very nice, and not flexible. I could see people getting turned off from the experience just from that. Don’t worry– the dentist is a billion times nicer than the front desk.