Savvy Dry Cleaners

I created a Unilocal account for the sole purpose of writing a poor review for the dismal services provided by this business. I brought in a felt hat thinking that they would have a better chance of removing a stain than I would. I also figured that they would not take efforts to remove the stain if they believed there was a possibility that they would ruin the hat. I was wrong. They completely destroyed the hat and did not remove the stain (the latter I did not even care much about). I asked the individual present how they had washed the hat but they said I would have to come back another day to ask this question because the appropriate person was not there. They did not care in the least that their business had been responsible for ruining an item.
Maybe it’s my fault for trusting someone else with such a beloved hat, but either way I cannot help but be frustrated at their brazen incompetence and complete lack of accountability taken for their mistakes.
Please do yourselves a favor and avoid this place.

They always do a great job of getting grease stains out of my silk shirts, since I apparently can’t be trusted with nice things.

Savvy Cleaners does not use toxic chemicals. The owner is very friendly and helpful and runs a GREEN operation, and does excellent dry cleaning and washing. They also do tailoring. My experience since they opened has been extremely good and I’d recommend them to anyone who has dry cleaning done, or laundry, and would like it to be as GREEN as possible, saving and protecting our environment. They are conveniently located and their hours of operation are convenient. When I cleaned out my closet and found a lot of old clothes I wanted to give away, I brought them ALL down to Savvy Cleaners to be cleaned before doing so, and they did it not just expeditiously, but I was very pleased with the outcome.

On December 16, 2014, I entered Savvy Dry Cleaners with a three-​piece and several shirts. There was nobody attending the front counter so I rang the bell a couple times. After waiting for what seemed like hours, a woman finally came up and apologized for the wait.
I came back the next Monday, paid $ 35, and took my clothes home. It wasn’t until later that I discovered the atrocities that lie within these plastic wrappers. The suit was fine, but the condition of my shirts was wildly disappointing.
Shirt 1 — All 4 sleeve buttons were shattered by what appears to be extreme temperatures and pressure. Are they trying to create diamonds?
Shirt 2 — A mysterious green stain on the inner collar. I haven’t been able to get the stain out and this shirt is essentially ruined.
Shirt 3 — A black ash stain on the left sleeve, which I also have been unable to remove. It’s small, but this is just insult to injury.
When I pay nearly $ 40 to have my clothes cleaned, I expect a certain level of competency which was clearly absent from the moment I walked in. I would have been better off throwing these shirts into a washing machine full of rocks.

Got two shirts repaired (rip in the sleeve) and some new jeans hemmed. The shirts came out alright, no complaints there. But my jeans new hem was pretty disappointing and she didn’t really agree that it was. They’re not ruined, but for $ 15 you’d expect straight lines without multiple takes on certain spots. And they were hemmed shorter than we agreed on.
Meh.

I like this store a lot. They are efficient and do a great job with all my dry cleaning and laundry needs. I’ve tried several other cleaners in SF and always come back to these guys.

They get me in and out. The service is very friendly. My dry cleanings were all done properly. So far, I am very happy with their service and they were a lot better than my previous dry cleaning place. Also, it is a plus that they are in my neighborhood. I look forward to my future dry cleanings here.

UPDATE:
I’ve since started getting cleaning, and quality repairs and alterations on pants and shirts. No problems so far, just friendly service.

Been very happy with these folks so far.
The woman who works there goes out of her way to get to know you. She’s done alterations and dry cleaning for me and I’ve especially been pleased with her alterations work. With items I need done quicker, she’s been able to accommodate my requests, which I appreciate. I haven’t used the Wash & Fold service but will. The prices are a wee bit high but worth it for the service.

They’re close to home, so I tried them out. I wanted my P-​Coat cleaned — and the dog hair removed (my pup loved my coat too much).
They first suggested I pick up next day after 5; but they close at 4 on Saturday. So, we did one day cleaning. At pickup, the coat had just as much hair as drop-​off. And the jacket still smelled like puppy. The lady at the counter insisted it had been cleaned.
Not very friendly. Not thorough. And hella expensive. Doubtful ill return.

Quick turnaround, friendly service and very reasonable pricing. I admittedly haven’t brought too much stuff in but they’ve done a solid job on the clothes I have brought in.

This place is close to home so I use it in desperation now and then… but am never super happy because:
— They hang sweaters even when asked to fold giving a weird little bump on the shoulder
— The price is high compared to other ‘green’ cleaners
— There is a strong, unnatural smell to all clothing I get back from them. It makes my entire closet smell funny.

The work they do is very good, but be forewarned. THey are EXPENSIVE. I just picked up 27 shirts that were laundered, some dry cleaned. My total bill was ONE HUNDRED FIFTY THREE DOLLARS. That’s a lot of money and about $ 7 a shirt!!!

Don’t often go to dry cleaners in general because … well, I don’t really wear a lot of super fancy clothes that require dry cleaning. I prefer to do my own laundry, iron all my own shirts, etc. But I do like my pea coats, and the fact that I have two cats in my apartment mean hair … ALL THE HAIR, EVERYWHERE.
Wound up dropping a few things off at Savvy since they’re the closest dry cleaning place to where I live and they had (still have, at the moment) decent Unilocal reviews. Took all of two minutes to walk in, explain what needed done, get an estimate of when my clothes would be finished, and get a reminder slip with a price. Simple.
Cost $ 15 flat for dry cleaning a single coat, which is slightly higher than I used to pay at another place over on Hayes/​Octavia (they’ve since moved), but it’s nothing outrageous. And when I picked my stuff up the other day everything looked perfect, as I’d hoped for. They also gave me a coupon for 10% off (expires in a month though).
First impressions are very good. Can’t comment on stain removal or alterations since I’ve never had those done, but at least I know there’s a reliable dry cleaner nearby should the need arise.

I don’t really have a go-​to dry cleaning place and after recently making popcorn in one of my new silk dresses (which I have now learned is a terrible idea), I found this dry cleaning place close to my house and with great reviews, albeit a couple. I took the dress in with low expectations, because getting olive oil out of silk, especially without shrinking it seemed impossible. Even Sun (the owner) seemed reluctant when I brought it in. She charged me $ 25 but said if she couldn’t get the stains out she’d only charge me $ 15.50.
I got back today to pick it up and was expecting the worst, and was prepared to just wear the dress with its stains, however when I got it back they were all gone. I was amazed, and just tried it on to see if it shrank at all. It didn’t. It looks just as it did when I first bought it. She even gave me a 10% off coupon to use there (within one month). I’ll definitely be going back here very soon!

This place is great. I had tried and failed with other dry cleaners in the area and am so happy to have finally found one that I like. (It’s totally worth a longer walk/​bike ride/​car ride.)
At Savvy, I had clothing hemmed, buttons sewed, and stains removed, and they did a SUPERB job. At least 5 of the garments I had dry cleaned were previously taken to other cleaners who could not get the stains out. I took them to this cleaner and they got rid of it all! I also got a 10% coupon for dry cleaning which was very cool.
Savvy is clean, organized, and provides excellent services. Plus, it is green. The woman who works there is very nice as well. 5 stars!

i hate going to the dry cleaners because i always feel like it’s a scam… or worse, i feel like my clothes come back looking worse than when i dropped them off. my experience here didn’t do anything to change my feelings.
i dropped off a tank with ribbon decoration, a black dress and a black skirt for cleaning. as the lady was logging my clothes in, she looked at the black dress and said since there was cat hair on it, she had to charge me an extra $ 2. i was unaware there were price tiers of cleanliness. i had always been under the impression that dry cleaners clean dirty clothes. well, shoot! i want my clothes to be really clean, like, for real clean, not just kinda clean! i wasn’t happy, but fair enough, it might just take a whole 2 minutes to use that lint roller to get rid of all that cat hair, but i will pay for labor. (note to self: clean your clothes before bringing to the cleaners.)
at pick up, the black dress was cat hair free… but the tank top was not pressed/​steamed at all. the ribbons on the tank had all curled into itself and it was clear that no attempt had been made to flatten the ribbons. i pointed this out to the lady and she said, «that is too much work. you will have to pay extra.» i must have had the «why would i pay extra for something that should’ve been done» look on my face because she then said she would press it a little this time, but next time, it is extra. after a few minutes, she came back and flattened maybe 5%. she then told me the wrinkled and curled up ribbons is the way the style is. uh, no, this is not the way it looked when i bought it, nor was it the way it looked when i brought it in. i mean, i know it will never look brand new perfect, but can we try? so glad i had forgotten to bring my pleated skirt.
the search for a decent dry cleaner continues…

Sun, the woman who serves you at savvy dry cleaners is so sweet!
they have always gotten my random stains out of my coats, dresses, shirts & sweaters!

I have a job interview tomorrow. Of course I wait until the last minute to get my blazer dry cleaned… my «used to be favorite but now it’s all dusty from my closet and I don’t want to wear it but I have no other choice blazer» that I had custom tailored in Turkey 12 years. I hopped on Unilocal to see who did same dry dry cleaning and when I saw my friend Suzanne A gave this place her seal of approval I decided to give them a call.
On the phone they confirmed they offered same day service and said that a normal jacket costs $ 8.50 for same day pickup. I don’t get stuff dry cleaned very often but this strikes me as a great price especially considering it’s a green cleaner. I mean, hellbillies don’t exactly go getting their overalls dry cleaned.
I dropped my jacket off at 12:00 and picked it up shortly after 6 pm. The tab was exactly how much they said it would be AND my jacket looked so good that I remember why it’s my favorite jacket. The shoulders on my jacket were covered in dust (I live in the country in Oregon. It’s dusty) and when I picked it up it looked absolutely perfect!
Finding a great business on Unilocal with good reviews? That’s cool.
Patronizing the business and finding that they’re even better than expected? That’s awesome.
I am SO glad I brought my jacket here. The customer service was good and I’m very, very happy.
COOTZ OUT!

The good news: I snagged an adorable dress at Ambiance for half off– last one in the store and it just so happens to be my size!
The bad news: It’s half off because the zipper is broken.
The good news: The dress is perfect for a fun party I’m going to.
The bad news: The party is tonight.
The best news: SAVVY Cleaners saves the day! They should be renamed SAVIOR Cleaners!
I called them at 4:30 pm on a Friday night and asked (okay, pleaded) to have the zipper fixed same day before they close. Not only did they accommodate my (crazy) request, but they did a flawless job and even called me when the dress was ready. And did I mention that the alterations were complete in half an hour?! I can’t get a latte in my neighborhood that fast!
Thank you again, «Savior» Cleaners!