Supercuts

I’ve been going to this Supercuts for about 6 years. Always got great service and a great haircut. But today when I went there for a cut, I felt like I just walked into the twilight zone. Only two cutters I’ve never seen before. Hair blanketing the floor. Really dirty and disorganized. What happened to this place? I’m never going back. I had a very strong sense I was not wanted there. The cutter told me he couldn’t guarantee the outcome. What? Don’t go here. Nobody speaks English and they’re rude. NO STARS!!!

I came here with a description of the type of haircut I wanted for my daughter, but they insisted we choose a picture from their book. Their book did not include any children’s haircuts. We left. They didn’t seem to care.

I was in a rush to get my hair cut this afternoon before a trip and this was the only place nearby that I could get into without an appointment or waiting for an hour or more. I saw the low rating on Unilocal but figured my hair is super simple to cut and I get exactly the same cut every time, so what could realistically go wrong? Well, the stylist (she was also the manager) rushed through the job faster than I’ve ever seen. She was barking orders at her staff the whole time and she kept hitting and poking my head with the clippers while she was using them. It must have take her four minutes flat from start to finish. In the end, I ended up with the wrong haircut and now I’m going to have to go back to get my hair fixed up somewhere else just to be presentable. Lesson learned the hard way. If you’re reading this, maybe you can learn from my mistake.

Absolutely horrible! The person spent all of three minutes on my hair and when I asked them to fix the top the reply was to put gel in it. My son and I both got haircuts at the same time and the Asian man with the blonde hair destroyed my sons hair. Cut completely uneven. Not sure where he learned to cut hair or if he actually ever did learn to cut hair properly. I guess he was used to using a bowl in his native country.
Stay away and don’t be tempted by the cheap prices because what you get is a cheap haircut. I spend the extra money now and have a great hair stylist who pays attention to what I’m asking for and does it with an artist approach.

Avoid this place, and especially, Ping. She said it would be $ 38 to wash and blow dry hair. That price seemed insane to me, but we went along with it since the prices were posted.
My mother just had knee surgery and this was her first time out of the house since surgery. She wanted her hair to get clean. Ping managed to ruin the silk shirt she was wearing
and did not even offer an apology. I told her I was not happy. When it was time to pay, I said this was horrible service. «You ruined her shirt and you are still charging me the same price, are you kidding?!»
Ping: Why you give me hard time? (This is how she talks, I can hardly understand her).
Me: My mother just had surgery and you got her all wet! You did not even say sorry to her!
Ping: She ok. Just water.
We went back and for like this. I was very upset. At that point she said: «You stupid!!!»
Me: Wow, did you just call me stupid? Do you always get old people wet, and not apologize and then call the customers stupid? Have you ever heard of customer service?
I want to speak to your manager.
Ping: On vacation. Call next week. What wrong with you?! She fine.
I looked around and the work stations as my mom was finishing up, and they were fifthly. I will never be back.
I paid the $ 38 and left with high blood pressure, furious and in disbelief! Of course my mother was not as upset. She is on oxy pain meds, she is totally out of it. This was an outrageous situation
and I hope everybody who reads this review will avoid this place at all costs. Please see photos of the stain on her silk shirt and Ping blow drying her shirt! I will be sending the manager a dry cleaning
bill soon. I hope the manager realizes how terrible of an employee Ping is after reading this review.

Incredibly rude. Asked for a kids haircut and she warned me she might nip his ear. Ugh no thanks! And you are in noe valley… learn your location!

Quoted $ 70 for a hair cut and blow dry. No way. Never had to pay extra for thick short hair in previous appointments there before. I was well dressed and «hustled, as soon as I entered the salon. This is a scam to upgrade the menu. Beware.

AVOID! Got my hair cut here twice. After the first time (a disaster) I figured «shame on me», I’ll avoid that particular stylist and give them one more chance.
Both times were horrendous. I can’t even say the price was good. Their only non-​bad feature was availability; for that they get 1 star.

Way overpriced for being sheared like a sheep. Very rude staff, and I didn’t know my head could be made to look this way.
Even if you are a sheep, avoid the tallest asian woman (Mimi?) who I experienced firsthand.

AVOID THIS PLACE
She didn’t sweep up the hair from the previous customer or wash her hands. It was all over the floor while I was sitting there. Eew…
All I wanted was to have my bangs feathered and trimmed. She did a horrible job.
She never related to me but spoke Vietnamese or Thai with another haircutter.
Rude attitude… bad trimming job.
I will never go to this one again although I have gotten good haircuts and decent service at other Supercuts.

I have gotten good haircuts from other Supercuts in the past. I was in the neighborhood, limited on money, and way overdue on a haircut. So, I stopped in here. BAD IDEA.
I asked for and described the cut I have been getting for the past 8+ years (an a line stacked bob). I have wavy hair. The hair cutter (Asian man with bleached hair) told me that cut is not for my hair (He said it with a tinge of attitude in his voice… probably b/​c he was pissed at himself for not knowing how to cut the style I wanted – and that, yes indeed, does look good on my type of hair). I told him that it was the haircut I have been getting for years. I really should have left at that point. (Moreover, as a hairstylist he needs to Google «A Line Stacked Bob Wavy Hair» to educate himself a bit.)
Anyway, the hair cutter (does not deserve to be called a hairstylist) was unpleasant and instead of saying, «I don’t know how to cut this style, perhaps you should go somewhere else», proceeded to give me the fastest haircut w/​‘tude ever. He basically cut my hair in a simple (and ugly) bob, no layers or gradation in the back. My hair looks awful. All the neg reviews below are correct, you do get what you pay for. (Although truth be told, the BEST haircut I have ever got was 1 year ago at a salon in Memphis, Tennessee for $ 30 – an a line stacked bob.)
I ended up paying $ 23 for a crappy haircut from someone with a bad attitude. I highly recommend that you skip this place and do your research to find a better place to cut your hair. Something I should have done. Be forewarned.

Seriously with all of the Professional Salons on Irving, Judah, Taraval, and West Portal, WHY would anyone come here? Ridiculous price for their limited services & Micky Mouse work!
I came here a few times & was thoroughly dissapointed. I wanted the sides of my head shaved (I’ve a mohawk) & each time I requested a double Zero & they only used a zero. For some REASON they don’t give me the shave that I want and it is irritating, especially since they are bloody expensive. I wanted a Very clean shave & for $ 20 they didnt give me what I requested!
There are much better places way cheaper in Castro/​Mission — I was just desperate when I used SuperCuts for convenience & maintenance reasons.
Ill never go to any of em again!
Their ‘Hair Cutters’ seem to lack technique, individuality, and personality. Its like they are cutting by the instructions of a book. Taking steps and reading manuals. Seriously, they do ‘Micky Mouse’ work and after the number of times I have unfortunately used them I am not convinced that the people who work here are real Stylists and there is nothing Super about Supercuts!

You get what you pay for! Uneven cut — in & out in under 10 minutes. Won’t be coming back since this is the 2^nd bad experience I’ve had here.

The haircut is OK. She did do what we discussed, but it was done at breakneck speed. I almost stopped her half way through because I was a little scared the scissors might catch something other than my hair!
I’m neutral on the quailty, I don’t dislike it nor do I really like it. And the customer service was terrible. While cutting my hair she kept yelling, and I mean yelling, at the other customers to sign in.
I’d go there again if I had no other options, but for now I’m going to look elsewhere.

Only place open during X-​Mas Eve, so procrastination was my first mistake. Low reviews was the second.
The person I got had me in my seat and out off it within 5 minutes. It wasn’t even busy, what is the rush? They clearly are looking to maximize their time, as a result the quality of my crop was horrendous. One star because the lady was somewhat pleasant.
Please please please reconsider another place… Fair warning!

These people cut hair like a NASCAR pit crew. Clearly whoever is managing this place is more concerned about volume than anything else. I’ve had my hair cut here 4 times (I know… fool me twice, shame on me) and every time it’s ranged from meh to awful.
The worst part… I have the easiest haircut ever. It’s all clippers with some razor around the edge. Assuming it was a fluke, I kept going back, but it’s systematic. I wish I’d consulted these reviews before hand.

I always see Lien (pronounced like the American name «Lynn») when I go to Supercuts on 24^th St. She has always followed any requests I’ve made for cut or color and done a superb job, only getting better as she’s gotten to know me better.
Supercuts may not be a «boutique» salon, but you get excellent value for the services offered, without attitude. In fact, the employees seem to really like each other and to genuinely enjoy their work, which makes for a comfortable atmosphere, even if they don’t serve champagne.
I really appreciate that Lien listens when I tell her what I want, and then delivers. At the end, I’m always amazed that I don’t have to pay more, which is why I keep going back.
Supercuts is one of the few affordable businesses left on 24^th St. in Noe Valley. Their only crime is to give their customers good service, not a ton of attitude.

I just came here over the weekend and Kevin cut my hair. I have long hair and I just wanted a bang trim and a trim off the ends. Kevin cut my bangs really cute. He gave me layers. The whole experience took about 15 minutes. The total was $ 19. I can’t ask for a better, less pretentious, or quicker place. I know they don’t have a lot of women going there for haircuts, but they should, because they do a great job. I’ve also had Bing as a haircutter and a couple of other women whose names I forgot. Highly recommended for people that don’t want to spend a lot of money and can walk right in.

Really, Lilly is amazing, after 2 cuts she had my style down perfectly! Been going to her for 2 years. Doesn’t matter if I come in a month, or 3, she remembers and can trim it perfectly in under 15 minutes. Super fast! And it isn’t an easy shave job — i’m picky with a cowlick so it’s not easy to find someone who gets it right consistently.
I’m always impressed by her and she’s a sweetheart!

I recently went to Supercuts and got my standard haircut, which is a number 2 on the sides/​back, blended, and then finger length on top. My style is very simple and I honestly believe that this is what you should expect when coming here. Not sure how they handle more complex stylingings, but I’m certainly happy with my haircut and while it was fast, I felt it was thorough.
I would also highly suggest that you request Anna for your haircut. She’s very friendly, has a conversation with you if you engage, and pays attention to detail. I felt taken care of and she didn’t mind when I asked to try different lengths at the beginning until I finalized my choice.