Supercuts

It was a good haircut but I was not able to get victor because everyone is lined up to get him. The lady who cut my hair was good too. But it cost me $ 21. Not sure if that’s cheap or expensive for the average person but for myself it was a bit pricy. Overall a good haircut though.

My hairstylist Tammy was amazing! I’ve never had my hair colored before so I came into the shop not knowing what to expect. However, Tammy was able to give me tons of great suggestions on what I color I could dye my hair and what style fits best for me! She suggested that the color violet would look great with my asymmetrical haircut. I took a chance and guess what? It looks amazing! I’m very satisfied with the service and will definitely be coming back soon!

Always get great haircuts here but how they treat walk-​ins can sometimes suck.
Example: one time a couple of months I showed up at 8:35am. Only Victor was working. He had an «appointment» and was told I couldn’t be helped until next person’s shift started at 9:00am. No one showed up for Victor himself until 9. My haircuts takes maybe 10 minutes. I waited for 25 minutes by myself while Victor did nothing.
Today I walked in while Muni was having train issues… a little wait no problem. Person calls 10 minutes after I walk in and Victor sets up an appointment for him at 10 am. I already being there should have had priority over any appointments made after I checked in. Person shows up at 9:50am and he is taken care of first. How frustrating.
In the end the extra wasn’t much but it’s not the point. It’s about the service received leading up to the point I was in the chair. It was very poor.
–2 stars just for that.

I really like this salon however, I have been trying to get a haircut for 2 weeks now. Their appointments are for the same day and you can’t book ahead. They also don’t utilize the app. I am 2 weeks overdue for a cut and I was trying to develop a hairstyle with a hairstylist there. Work on availability!

This place is great, I showed up pretty close to closing one night and that was no problem for them. I can’t thank Lenina enough for helping me out with the disaster of a haircut I showed up with. She listened and was kind and patient. She fixed my hair for cheap, and I love it now. Definitely very talented.

I just got butchered by Maria on 08÷17÷15. I had a bad feeling when she was going to let me go with uneven sideburns, no texture and no ability to blend clippers and scissors. My normal salon in West Portal was closed Monday and I was desperate or I’d have never set foot in this place since they butchered me once before. You can get a decent haircut here if you are lucky and get a stylist who is not incompetent like Maria, I used to go here till my stylist moved to a real shop like anyone who can cut hair soon does. I tried to point out how bad she was screwing up but she just kept making it worse. I just told her I was done and I’d have my normal stylist fix the damage and the more she did the harder she’d make the job for a competent stylist. My friends comments on the cut was basically «Wow, I can tell the difference between the real stylist you use and the person who cut your hair today.» or «She actually charged you for that?» And the answer is yes they did charge me for that. DO NOT GO TO THIS PLACE! You might get a good cut or you might get your hair trashed. If you have a stylist here that has worked for you that is OK but DON’T WALK IN OFF THE STREET! You have a 50 – 50 chance (or better) of getting a brutal haircut. Final point, they are actually not cheap. There are several places on West Portal that offer a better haircut for less. Supercuts must take a huge cut for the chair so you are paying more for a beauty school person who probably does not know what they are doing. AVOID AT ALL COSTS!
I edited this review to reflect the percentage of good versus bad haircuts I’ve gotten and what I got from reading the other reviews. Also, I believe Victor left a long time ago and I think he was the person who gave me the two good haircuts I received here versus the two butcher jobs. Also, I sorted by date and you can tell since Victor left this place has gone downhill. Also, wanted to note this is two brutal haircuts in a row and I have not been here for a few years I WILL NEVER COME BACK, Last time they cut my widows peak off which is jjust wrong and this time they basically created a bald spot. I was a fool to give them another chance. AVOID AT ALL COSTS!

Stick with the smaller local shops…

I’ve been getting my haircut by Dung for a little over 4 months now. He does a really great job at cutting men’s hair. He pays attention to detail and really listen to what I want. I’ve never left dissapointed or feeling bad about the way my hair looks. Some say, «it’s time to invest in a Barber,» but honestly, Dung does a great job that’s on the same quality as a barber without the long wait time and high cost. I highly recommend him for your next needed men’s cut.

You are paying 20 $ for a 5 $ haircut. The woman who attempted to cut my hair did not clean her station and I almost sat in someone else’s hair. She had scissors laying in someone else’s hair and when I asked if they were clean she said they reuse all scissors. But don’t they clean them. She was horrible and her station unsanitary.

I would prefer to zero star. It was a middle aged Chinese female. One: she was grumpy as if I am getting a hair cut for free. Two: she didn’t know to cut the hair. She did something using different blade numbers. Finally she something really worse in the center of my head. So I told her to make it one on sides. She used that one so badly and so in effectively that it is not even throughout. Some places it looks like one some looks like two. Ultimately had a bad hair cut. Bad management for employing such people.
Pls go to super cuts. But pick ur stylist. Not the old Chinese female in the left corner when u enter.

I really don’t like going to get a haircut, but I kind of had to, so I went to supercuts at west portal.
The experience there was overall very pleasant, I didn’t have to wait, my hair dresser was a very nice person and most importantly, she did a great job!
Price is also reasonable for washing and cutting — $ 20.
Thank you

I consider myself a pretty laid back person, so when I’m one to complain about a place, then yeah, it’s pretty bad. DO NOT COME HERE. Seriously, screw this place. I’ve had multiple bad experiences, but here are the most memorable:
1.) Came in to get my hair dyed. Asked skinny asian lady how long it would be until I can come in for the dye. She says an hour because their hair dying person is not there. Cool. I chill at Peet’s while I wait and return. I come back and she says it will be an hour and a half. I ask why and she says because there are appointments made. I ask «Were they just made now?» She say’s «No, they made appointments before.» Okay, so you couldn’t tell me that before and now you would like me to wait even longer instead of having checked your documented appointments when I first came in and offering to make an appointment later that day or some other time. Incompetent individual without communication skills, it happens, whatever, I go elsewhere.
2.) Okay. I work part time downtown, have no car so I take the M (you all know that thing takes forever to come), am planning my wedding, and am a full time student at this point– time is precious. So I call to avoid previous incident to make sure I can get my hair dyed. Guy on phone says dye person is there, no appointment is needed, I can come in. I go. Same skinny asian lady says she can’t do it because there is no time available. At this point I’m pissed, I say I called and asked and the person on the phone said they were available, wtf?! She looks at me with a blank expression. I just leave.
Come here if you like to waste your time and money. Otherwise I would recommend ANY other place over this bs.

I went in for my semi-​annual haircut, and I was super nervous because I always get my hair cut in LA. Anyways, being that it I only cut it twice a year, my tips were nasty: dry, split, rough, and frizzy. ROMELIA delivered the V-​shape cut I was looking for. She chopped off about 4″. On the sides she cut over 6″ and I was dying, but I let her continue. At that moment I was just crying inside and thinking «Why??? WHY did I come here. Maybe Supercuts is as bad as people say» I had to bite my tongue afterwards, bc I noticed it was just to give the ‘V’ more definition. I was in love. In another 6 months I will be back, and I look foward to ROMELIA cutting my hair!

Seriously with all of the Professional Salons on Irving, Judah, Taraval, and West Portal, WHY would anyone come here? Ridiculous price for their limited services & Micky Mouse work!
I came here a few times & was thoroughly dissapointed. I wanted the sides of my head shaved (I’ve a mohawk) & each time I requested a double Zero & they only used a zero. For some REASON they don’t give me the shave that I want and it is irritating, especially since they are bloody expensive. I wanted a Very clean shave & for $ 20 they didnt give me what I requested!
There are much better places way cheaper in Castro/​Mission — I was just desperate when I used SuperCuts for convenience & maintenance reasons.
Ill never go to any of em again!
Their ‘Hair Cutters’ seem to lack technique, individuality, and personality. Its like they are cutting by the instructions of a book. Taking steps and reading manuals. Seriously, they do ‘Micky Mouse’ work and after the number of times I have unfortunately used them I am not convinced that the people who work here are real Stylists and there is nothing Super about Supercuts!

So I came into this location pretty optimistic about my haircut given that they had a 4 star rating. But about midway through my haircut I found that the woman cutting my hair cut my sides and back too high. I asked for a combover with a fade on the sides and it ended up being a high and tight with way too much hair on top, spilling over and floating over the side of my head because of the lack of blending into the side of the attempted «fade». Not only did my hair cut end up looking worse than my bed head when I woke up in the morning, but I decidedly cut off the rest of what she left on my head because I found the cut to be unsalvagable with even the use of pomade, hair wax and excessive combing.
The only plus was that the staff there seemed really friendly and I didn’t have to wait long. And while I was there I did see them do some decent hair cuts– i guess I just got unlucky.

First and last time going there. I could have cut my hair better. Tried to save a few bucks by going here but a) it’s not that cheap and b) definitely not worth it. The cutters appear to be brand, brand new to the biz. My regular barber has some fixing to do when I come back to him, with my tail between my legs.

I usually go to a classic barber, but there are none in West Portal. So I reluctantly went to Supercuts. It wasn’t bad at all. 6 chairs, no wait, $ 19 haircut. I hadn’t been to a Supercuts in 15 years and the chain has come a long way!

Worst customer service in a long time.
I called for an appointment about two hours ahead of time. Response: «Well I GUESS I’ll put your name down. We usually only do appointments an hour out.»
I arrive when I said I would. The woman — I think the same one I spoke to – seemed to have blanked on my appointment and instead handed me a clipboard to write my name on. «We’ll get to you soon.»
I sat down and noticed a family of six and another man impatiently waiting. More customers came in and were told the wait was an hour. I left a half hour later, and I’m never coming back.
I’m especially soured by this place because the last woman who cut my hair here did an absolutely brilliant job. She even (correctly) pointed out I had been using the wrong hair product for most of my life. When I left that time, she said, «Next time make an appointment! You won’t have to wait so long.»

So I really wanted to get my hair cut but all the salons around my house were totally booked! I didn’t want to wait so I called Supercuts and they said I come on in, so I did! At first I was a little nervous because I’ve only heard about supercuts cutting guys hair. I hardly heard anything about girls going there.
However, a lady (can’t remember her name, I think it started with a C) cut my hair and did an AMAZING job! She did exactly what I wanted. 5 inches off and so happy with it! I am for sure going back.

I usually don’t hang around this area but I was meeting a friend and since my friend was running late, I went to get a haircut since I knew I was due for one. I’ve always heard of Supercuts but didn’t know too much on their reputation so I gave it a try.
The shop was cute. They immediately greeted me and there was no wait. Wendy helped me and she understood what I wanted. I don’t ask for much but for a trim. I usually go to irving st for my haircut but for all of you that been to irving, you know they cut your hair shorter than you ask for. but for Wendy, she created new layers for me and trimmed it at the right length! Very rare in my occassion. I was very happy with her. During my haircut, the shop had a great atmosphere. everyone was joking around with one another and they seem happy to be there which is what I enjoy watching. I definitely recommend this location!