Goodwill Industries

I love the Goodwill! My husband and I donate to their jobs program and always make a point of checking out their stores. I’m in here at least once a week usually stocking up on glass ware, ceramics, etc. Sometimes we find Armani exchange tshirts for 10 – 13 bucks that we immediately buy and donate to needy students. I love the Goodwill’s job program. In Arizona they help many special people have a life. I’m telling you this because today one of their employees seemed to be accusing me of changing prices. The long haired person with the attitude and glasses. My husband and I brought our intended purchases to the register. While he paid I went round to fetch our car. When my husband got to the car he told me the employee refused to give him the green Galway tag that was in one of the goblets. The goblets are clearly Galway. They were 2.99 each but I wanted that green card so I took one of the glasses back along with pictures of the exact same glasses from Google. The person proceeded to tell me that they were supposed to be 8.99 each and refused to give me the green tag. The person suggested «someone» (I feel like I was the implied someone) had changed the price. This person also admitted that my desired card had at one time been behind the register with the tag in it. He sold my husband the goblets for 2.99 $ each. Took our money no problem and then implied we were stealing from a charity. I’m pretty recognizable in WP. The dude with the designer capes and all the diamond jewelry. I don’t need to steal 36 dollars from the Goodwill. Very insulting. I can’t say I won’t shop here again because most of the associates here are very nice people but I’ll certainly not be back while this person is on the job.

Every time I’ve been here, the people have been very nice — particularly the female staff members. It’s a great place to donate or have a look around or pick up some great thrifty finds.

I took off a star for inconsistency in pricing quality designers vs. «fast-​fashion» designers with well known labels, but poor quality. As an example: I found, but did not buy, a brand new Prada sweater (not counterfeit) for $ 14.99, yet next to it there was a teen-​store low quality cashmere blend for the same price. I also found an item marked down only $ 1 from its original TJ Maxx price tag (Goodwill: $ 13.99, TJ Maxx: $ 14.99). Another example, a clean, properly laundered and lightly used London Fog Ski Jacket was priced at only $ 34 next to a Guess coat missing 2 buttons with staining and damaged priced for $ 36. That said, please read the rest of this review — I just wanted to be upfront.
The men’s selection is consistently high quality with pricing consistent with this. A lot of very professional, chic, and classic brands, Brooks Brothers, Armani (and Armani Exchange), as well as items still with tags I not too long ago saw on Barney’s website. I am not sure how my old neighbors from the Castro have not discovered this place. I am bringing a friend here to look for a slightly too big suit he can get professionally fitted/​tailored for a specific occasion.
The staff is very friendly and it’s great to see them joking and laughing with each other and customers in professional and appropriate ways. The staff is also multilingual, treating every patron with the same level of respect focusing on helping them in their preferred language. I witnessed two groups of wonderful elderly women, neither groups native English speakers, be treated like valued customers and members of a community. The store is clean, so clean that you can easily smell the other shopper’s perfumes (mostly in a not unpleasant way). The management and employees also show pride in their work. This to me is a sign that Goodwill is doing a great job and succeeding in their job training mission, so your money is going to good use when you spend it here.
As long as you know what to look for you can get amazing deals here. Today I bought an Andrew Marc wool coat new with tags for $ 26.99 in comparison to the $ 150+ (discounted) price I had seen online and in «surplus» mark-​down fashion stores. The staff alone were enough to ensure I will be returning to support this Goodwill establishment.

The goodwill boutique is a 5 $tar goodwill it has everything from tru religion to Gucci at a very reasonable price it also has an out of this world jewelry rack/​case.

Let me preface this by saying that I am actually a huge fan of shopping at Goodwills.
The only thing «boutique» about this place is that it was small. I think the idea is that they have a nicer selection of brands here, but I only saw a few examples of that.
They seemed to have a very limited selection of men’s shirts and men’s shoes; it looked like they had a huge rack of men’s pants but I didn’t look through it because that aisle was extremely crowded (again, this place is SMALL).
In summary, the store was way too crowded and I was underwhelmed with the amount of menswear they carry.

I’ve been 2 – 3 times and have found nothing that should be sold in anything calling itself a boutique. Also, the employees act as though you are going to steal their merchandise. Super weird and not in a good way.

I have been going to this Goodwill for a number of years. There have been changes over time, some good, some bad. The merchandise used to better about 5 or 6 years ago. I think a lot previously donated items are now for sale on EBay, and so the selection isn’t as good. Most of the staff are excellent.
This area has only street parking, and spaces are metered nearby. It is a congested neighborhood, car wise, and so if you are driving you want to be able to get in and out quickly. So I was surprised that the new manager has decided everything is to be sorted by color, not size. It takes 3 times as long to search now because once you find something you like, 2 times out of 3 it isn’t the size you are looking for. It has put me off going there.
They have added more outdoor clothing with labels like Patagonia and North Face, a nice change. The prices seem arbitrary, but that is only my opinion. There is a large selection of jeans, if that is what you are looking for. The men’s sizes tend to have mostly size Large and above, not so much in the Small and Medium categories.
All in all, more upscale than the other Goodwill stores in SF, but with some drawbacks.

I like this Goodwill for two reasons:
— They’ve got good stuff
— They’ve got good prices
Nabbed myself an awesome running jacket for around $ 20 after some haggling. Between that and the 50% coat sale they had, this is a place worth keeping on your radar.

This was one of my favorite Goodwills, until they got a new manager. It’s a tiny store, yet he is squeezing in a new children’s area, eliminating the large selection of scarves, filling a case with scratched sunglasses that you have to be «assisted» to even look at… in short, he doesn’t «get» his customers. This is not the mommy crowd that shops in West Portal, no matter how much he may want it to be.
The women that work there are great. The new manager, not so great.
He’s also rather unfriendly and condescending. He casts a pall over the atmosphere of what used to be a fun store.

My favorite Goodwill :)
Feels more like a boutique than a thrift store, but the prices are as good as any other Goodwill.

Best Goodwill I’ve ever been to — it definitely carries somewhat higher quality items. But alas, like all Goodwills, it’s also hard as hell to navigate through them.

I absolutely LOVE this store! Not having been a person to purchase second hand clothing from other thrift stores this GW Boutique changed my mind. I can afford to go to go to Bloomingdales but love a bargain. I once found the same Michael Kors dress I just paid $ 149 for at Nordstrom Rack (retails for $ 300) here for $ 25.99! I buy long winter coats, dresses, new shoes, Halloween costumes, crystal bowls… This store is set in the cute area of West Portal and great for stroll shopping. I would highly recommend this store!

T’is the «very goodwill». But PLEASE keep the male staff from lurking near or working at the dressing room used mostly by women. A bit pricey for charity thrift but the quality, designer deals and never worn clothing make it a bargain and a must stop destination in this hide — away, hipster free neighborhood.

So let me start off by saying the stuff there is great. The problem is definitely the service. I just moved to SF and discovered this amazing spot in my new neighbhorhood and have gone 3 times in 2 weeks. The first 2 times there were men working that we’re very unfriendly and rude. Almost as if I had barged into their home and asked to look around their house. I felt like my spending money was getting in the way of their pity party time. It was over all a bad vibe that made me incredibly uncomfortable. But, for deals so cheap how could I not go back? So I went back on a Saturday afternoon and there was the most helpful woman I had ever met in a thrift store. Due to the tons of women wanting to try thing on they do time you and count down your time as well as stand firm on the 3 things at a time policy. But this woman was making sure everything was organized, people were helped, advice was given, and kept the mood very upbeat. I didn’t see one unhappy face in the line of women waiting for a fitting room.
So to whom ever manages this boutique, you need to have words with the men on your staff about how to be human beings and not snobs. It’s a thrift store for goodness sakes!

As far as thrift stores go this place I’d near the top. It’s not as big as the other Goodwill stores but yet also has the best selection. However, that also means its pricier than the other Goodwill stores.
Even though the may be more pricy than he others it’s a more pleasant shopping experience. The cloths are all on the racks, the workers are really nice and helpful, while the selection it’s not large there is variety and the store is clean and it smells nice.
Also, there tends to be bargains every now and then and some nice sales (such as today, all clothes were 50% off).

Yes. Nice selection of clothing, accessories, and jewelry. Pretty reasonable (in my opinion) prices.
Now, why I knocked off a star on my rating:
–Some of the staff are friendly. They’ll say «hi» to me when I walk in or acknowledge me when I’m at the desk (I know… low standards for what I consider good customer service these days…). I WILL say though that I did not find one male worker friendly. I was at the back trying to get a dressing room. I basically had to wave my hand in front of his face before he «helped» me. And by «help», I mean he kept saying over and over to me, «Two items at a time!»
–The clientele are rude. In one one-​hour shopping trip, I came across two people singing to themselves loudly and three people who wouldn’t move when I excused myself. And one lady obviously cut me in line to the cashier and didn’t seem to care. But I wasn’t about to start a fight in a Goodwill store, for goodness sake.
–Why is it that there are so many 6.5 sized shoes and no size 6? I found one pair of wedges in a 6, put them back on the shelf not wanting to buy them without trying them on, came back the next day and saw that they were gone.

Pros: high quality garbs with little sifting required. Everything is pretty much designer label or name brand.
Cons: you pay for not having to sift– the stuff is over-​priced, sometimes ridiculously so. The Goodwill as-​is store will sell you a Northface fleece jacket (if you luck out enough to find one) for $ 2. Here it is $ 35. See the difference?
If you don’t have time or patience to sift at other Goodwill stores, then get ready to pay $ 11-​$ 30+ per item– with consolation being buy 4 get 1 (lowest priced) item free.

First and foremost, the style of clothing here is for older women, maybe 35+. That being said, it’s not impossible to find great stuff if you’re younger, too! Prices are great for name brands — probably about a good ¹⁄₃ or ¼ of the original retail prices.
There’s a great assortment of brands, too — Michael Kors, Tommy Hilfiger, Gap, and a lot of department store brands like INC, Tahari, theory, etc. along with a selection of accessories you can poke through for overlooked treasures. I picked up an alpaca sweater for $ 16 and a ring for $ 11 (which is a bit pricey as thrift stores go for just a ring). I also saw these legit leather jackets for $ 30-​$ 70; how can you beat those prices for leather?
The staff was very nice, I thought — it was probably the coziest Goodwill I’d been to. There was pleasant music (jazz, soft rock, etc.) playing in the background, etc. I will definitely be back, and when my mom is visiting next, I’ll definitely bring her, too!

I have been visiting thrift stores since I was in high school. We’re lucky to have so many good ones in the Bay Area.
Goodwill Boutique is much smaller than your typical Goodwill store. This shop specializes in the fancier donation castoffs, and they have many designer labels here. It was for this reason that I brought my daughter along. While I prefer the vintage stuff, she’s in middle school and therefore WAY into labels. I found a nice pair of jeans here, but sadly, she didn’t find anything to her liking. I hope she’ll give it at least one more try, maybe a few months down the line. I’m sure the inventory changes often.
I noticed many Unilocalers have mentioned that the staff here are rude. Maybe they’ve had some turnover recently, because I found everyone here to be very nice and helpful.
The clothes here are pretty expensive for used items. However, the prices are still better than retail.
Parking in this area can be tricky, and the meters on West Portal have a 30 minute limit. Best to take public transportation if you can.

Michael Kors… Betsey Johnson… Tahari…Ralph Lauren… Bebe…Lucky Brand… Kate Spade… Banana Republic…
I don’t know who or what the manager of this Goodwill is doing but they’ve got enough name brands here to make you think you’ve stumbled into a Marin consignment boutique.
Prices on the whole are higher than your average Goodwill and sizes (except for shoes and purses) are a lot smaller. If you have the physique of Rachel Zoe, hit this place up. I’d give it more stars, but most of the sizes were too small for me :(

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I didn’t find the Goodwill, the Goodwill found me. This is a great store, in a great area. From Lucky Brand, to Chinese Laundry, to Lacoste; your every fashion need can be met effectively and inexpensively.
I give it three hot, wet kisses!