Things Imprinted

DO NOT EVER ORDER ANYTHING FROM THIS COMPANY!!!
My boss asked me to order some plaques with engraving to award some of our hardworking students. We put in an order for five plaques on April 1^st with a request that the plaques be delivered by April 22^nd. A three-​week turnaround is plenty of time as they usually ask for two weeks.
I emailed and called them for two weeks to check on the status of our order. No response by email. By phone I only get the receptionist who can’t do anything about our situation except take my name and number and say that someone will call back. NO ONE HAS CALLED BACK.
April 22^nd has come and gone, and NO PLAQUES have been delivered.
I’ve filed a complaint with the Better Business Bureau and saw that they had already received an F (other customers have complained about no response and no delivery).
LEARN from my mistake, 1) Check with BBB before you deal with a business, especially online, and 2) Don’t order from Things Imprinted.