Walgreens

Was going to shop here but needed to use the restroom. Male worker yelled at me «no public restroom!»
Bye Mr. Dick

I made an appointment online with the pharmacy to get my typhoid and hep A shot for my upcoming trip to Southeast Asia. Came in and they didn’t even know about the appointment. They then told me that they can’t give me the shots and directed me to go somewhere else and asked if I wanted them to call those places for me. Overall they were nice about it but I did take time from my morning and got in late for work because of this. I don’t blame the pharmacy technicians, just think there’s a flaw in the system.

OK, its not the worst Walgreens I have ever been to, but they seem to try pretty hard to reach that goal. On the upside, this store has a decent selection. On the flip side, the place is a little (lot) dingy, the staff varies from disgruntled to outright rude, and the store is poorly organized. If I have to go to Walgreens in the Sunset, I prefer the store further down Taraval at about 41^st (just OK, but has parking) or the store on Noriega (OK+).

If there’s a negative sign for this review I would totally press that. The cashiers look like they don’t really want to work there. Shit, if you don’t want to work there, quit. Don’t ruin people’s day with your negativity and bad attitude…

Currently on hold with this place to fill my prescription and it’s literally been over 25 minutes, at least 300 «We’re sorry to keep you waiting, your call will be the next call answered“s, and a dark and deep sense of despair seeping into my slowly blackening soul. There is no end in sight. What on earth are you people doing?! Did you forget that you have a phone???

I’m only giving this Walgreens 1 star because Unilocal won’t let me give them a 0.
Went in to get two Kodak disposable cameras developed from a vacation last month. First off, they advertise 1 hour development but when I talked to the cashier, he told me to come back 3 ½ hours later. How does that make sense?
Either way, I gave him my information including my name and phone number, and promised to be back by 7:30 that night.
Here is where Walgreens really screwed up:
I came back in around 8 pm, giving them a total of 5 hours with my film, just to be told by the cashier that their machine broke down and that they were unable to develop my photos. WHAT?! I GAVE THEM MY PHONE NUMBER!!! They really couldn’t take 5 minutes to call me and let me know the situation so that I didn’t have to waste my time and gas for nothing!!!
Being extremely irritated and disappointed with the service, we asked to speak to the manager who only continued to argue with us. He made no sense and only could repeat the same thing over and over again: «there was nothing we could do because the machine broke.» HE COULD HAVE CALLED US! DUH!
WORST WALGREENS EVER! I will not be returning and advice everyone to go CVS instead.

This review is for the pharmacy, where I am a VERY regular customer. The pharmacy staff are always kind and compassionate to me, and they always have my medications ready when I or my doctor ordered them in advance. I do online rx renewals and then pickup when I get a notice that my medication is ready. There have been a couple of times when they didn’t have a new or unusual medication and they called around to find it for me. I like the fact that the pharmacy staff recognizes and greets me, even having my medication out on the counter before I get to the front of the (rare) line. It gives me that old-​school neighborhood feeling.

Cashiers there are hella rude. Not only that but the pharmacy there is very unprofessional. I asked them for cough medicine for my mom and they said «I don’t know. Did you try cough drop.» Wtfff I want medicine bruh!
I found this lip stain I’ve been trying to find there buy it was open. I asked this lady there if she had any in the back and she said «no we don’t. Take it or leave it.» I asked about baby lips and my friend and I was going though the colors. We took about 5 minutes and the lady said” can you guys choose. I have stuff to do you know.“
Well then f you too.

This store feels small and dingy, but it excels where it counts: inventory and customer service.
I was able to get all the items on my shopping list here. This felt miraculous to me because I’m used to shopping at a Walgreens where the sale items I want are always out of stock.
The employees here were probably the most friendly and helpful I’ve encountered at any Walgreens. They greeted me upon entering and answered questions I had, all with a smile and warmth.
An older gentleman named Fred was especially friendly and helpful, walking around asking me and others if we needed help. As I stood next to him while he was restocking shelves, he asked if I wanted a pull cart instead of the hand carry basket I was using. I declined because I didn’t want to trouble him, but he disappeared while I was staring at the shelves and returned with a pull cart for me. He helped transfer all my items to the pull cart so I wouldn’t have to struggle with the heavy load on my arm. I really appreciated the thoughtfulness and gesture! I also didn’t know this Walgreens had small pull carts, which were basically like small wagons. The pull carts are probably here because the size of normal shopping carts would obstruct the aisles.
Service at checkout was fast. There was one register already open, but as soon as the line grew to more than two people, Fred and another employee jumped to open more registers to expedite the line. Don’t you hate shopping only to find one or two registers open for a whole throng of people? You won’t find that problem here!
This was definitely one of the most positive Walgreens experiences I’ve ever had.

Came in in the night hours, not much crowd; there was 1 person checking out. No one else in line in sight, so I stood 4 ft behind the person checking out. When he was done, I walked up. Dude at counter falsely accused me of not waiting in line and refused to service me. There is now a line of 3 people to the left of the counter, who weren’t there when I first stood behind the first guy.
You have no indication in the shop where the line starts, so you punish first time customers who don’t know it? Great, walked the hell out of there, never coming back. Good way to do business, Taraval Walgreens.

This place is just sad. So i go to this stand that is promoting new lipstick and i was looking at it. One was open so i assumed it was like a sample thing. Then the big dude at the cashier yelled at me to not open them unless i pay for it. I was like «excuse me?» So unprofessional just because i look like I’m a little kid doesn’t mean i know my manners.

This is the most unprofessional pharmacy I have ever been to. I submitted a prescription for medication and they asked my to come back in 20 minutes to pick it up. Five minutes later, I get a call saying my health insurance doesn’t cover that brand of meds and they need to ask my doctor. I said okay. Two minutes after that, ANOTHER person at the pharmacy calls me to say the same thing. Clearly they have no communication within the 4 feet of working space they have with one another. It’s been three days and they say I need to just wait for them to call me for an update, although it’s obviously an issue that I need to take my medication…

Convenient location. Typical walgreens. The pharmacy has been good for us. Fast and nice

Slow, clueless, and incompetent staff. So consistent with most, if not all, Walgreens.

Cashier NOT friendly at all. They don’t know what’s Customer service cause when you ask them questions. Their respond would be «I am not sure», I don’t know then walk away.
Never seen any smile on the staff’s faces, I knew it’s hard to work in the retail but PLEASE. Be friendly, and be smile when you serving people.

I’ve always found this easy to get around to… it’s off the L Taraval and across from KFC/​Taco Bell. The store is not a «big» Walgreens but is properly stocked and I can always get what I need. There’s metered parking and easier to get parking than the one on Noriega.
I have yet to have a bad experience with the Pharmacy, in fact, they seem to be pretty tech savvy and my prescriptions are automated and it sends me text messages when my prescription is ready for pickup… super easy.
I also use the photo lab. My orders are always processed way less than 1 hour. Usually within 30 – 45 minutes and email is sent when the order is ready for pickup and in process. So, after I send my order, I leave my house, get some shopping done in Walgreens and pick up my photos. Again, easy!
I also usually grab a book of stamps and reload my clipper card! Easy!

This Walgreens is small but it has the general necessities to hold all the important stuff. They are quick to open up other registers for check out when there’s a line. The prices here are comparable to other cities in the nation which are surprising as the cost of living in SF is much higher than most places.
There is limited metered parking next to this Walgreens. There are free parking spots in the residential area near Walgreens but they are rare to find. Its convenient to get to though as the MUNI streetcar stop is right across the street.
Overall an okay Walgreens.

Very convenient if you’re on the L-​Taraval Line or if you’re already picking up some popcorn chicken across the street.
Pros:
+L-​line
+KFC/​Taco Bell (if that’s your cup of tea)
+Library
+the As Seen on TV corner near the refrigerated beverages and registers. Booty Pops and knock-​off snuggies, y’all!
Cons:
–Pharmacy. Nice people, but unorganized, inconsistent and not on the same page. Try to get your prescriptions somewhere else.
–Parking/​driving is a crap shoot. Mostly metered, unmetered parking is limited, the traffic here can really be a clusterf*ck as there is the Muni, restaurants and schools
–Limited products, often times this convenience store inconveniences me due to lack of products found at other branches!

As far as the store itself, it’s okay. it’s usually well stocked and the customer service is okay.
I ordered pictures the other night because they had a promo for free collages, so I definitely needed to take advantage of it.
I made a silly mistake by not putting the promo code and placed an order without it. as I previously said, I was aiming for getting some free pictures. so I decided to call them this morning to tell them my mistake I made and the guy, sadly I can’t remember his name now, but he was very friendly and nice through the phone. He easily cancelled my order and told me to place another one and it wouldn’t be a problem. Very awesome and the problem was fixed quick.

This is one of the worst pharmacies I have ever been to. They always seem to have problems with my insurance, which is a very common insurance that shouldn’t cause trouble. I have left paying full price for my drugs twice because the pharmacy staff was incompetent, and not willing to help me solve the problem by speaking to my insurer. This Walgreens would be better off employing robots.
Plus, their hours are very limited, and include a «lunch break.» I will be taking my prescriptions elsewhere.