Walgreens

I came by at about noon on a Sunday. There was a line at the cashier and several customers cruising the aisles. First thing I noticed was merchandise behind cages on the shelves. High shrink area I suppose.
Nevertheless, when I doubled back a few times, an employee offered me help, and promptly got another to release the item I wanted. Nice touch, keep it up!
Check out was efficient even with a line that seemed to always have 2 – 3 customers.

Big zero rating highly agree with other negative reviewers, went to this place on 2÷12÷16 to get medicine for my illness at same time being very sick, dizzy, light headed basically not feeling well all over the cashier caucasian lady front desk with brown wavy hair had bit attitude problem just because I didn’t hear her first time saying how much the total cost was, she going to raise her voice at me saying same thing was replied before that made my symptoms worse almost fainted told her was sick have bit light headed dizziness, she apologized with big smile in negative way as if she was holding back her laughter not so sure what so funny about giving very sick dizzy people such hard time with bad disrespectful attitude and customer service experience is about, in conclusion terrible one for me on that day.
While at Walgreens wanted to see if there is anything could get in shampoo/​conditioner area while checking up on phone, a nosey asian female worker with short black hair looked over my shoulder to see what I was doing started complaining saying in Cantonese I was fooling around, and she got in trouble by another coworker for bothering me on purpose meaning people here really do suck unprofessionally there’s nothing wrong if customers are looking at store product, checking their phone same time for reassurance of what they are going to buy at this messed up small place right for them or not what pain in butt everyone can be.
On the phone part it’s none of asian lady business what I’m doing with my phone, have nothing to do with her, just walk away, and mind your own nosey business people.

Worst Walgreens ever. Staff hate their jobs so they treat everyone like shit. PICK UP YOUR MEDS ELSEWHERE. It will literally take you an hour and a half to purchase anything here.
NEGATIVE STARS!

Bad experience when I did photos print over there, I ordered photos online two times and print out exactly same item, but have different result. First time was okay, but the second time was very bad because the photos got enlarged by no reason and I had some important information in the photos need to show to police department. I had waited for a long time to got reply from employee, I was try to explain to the person looks like manager, he gave me explanation that do photo print in store is better than online, because you can adjust photos in store machine. I was totally had no comment, it wasted my time, and I had to print the third time and go pick up again. It’s not convenient at all as walgreens’s claim, walgreens’s system is suck!

went in just for my odwalla superfood juice and a few sips in I noticed something was off. after checking the exportation date I find out its 2 weeks past the expiration date therefore my one star review.

So I usually use my Green Dot cards online to buy random stuff online from Target Best Buy etc., I do not trust using my bank card online because it was stolen a few times. So I walked into Walgreen’s at 9:00pm to reload my Green Dot card May 1^st 2015. It took 15 minutes to do this. I loaded $ 330 onto my card. I gave the cashier $ 400 all $ 100 bills. It took her almost 5 minutes each to inspect all 4 bills.
14 minutes checking to see if my money was real or not. Even while she was putting the money away she started checking again.
I can see the people behind me getting very impatient, the line getting longer and longer behind me. One guy shouts out come on you know its real.
This incompetent cashier really put me in danger holding up big bills in the air for so long. Come on have you never seen a $ 100 bill before? I worked for Nordstrom, so I do know a thing or two about customer service. Yes Walgreen’s is not a high-​end department store but honestly I did not expect to be totally disrespected like this. I am not a con artist. It does not take 14 minutes to inspect 4 $ 100 bills that are in perfect shape!!! Then she says have a nice day, it’s 9pm what do you mean have a nice day?! I grabbed my stuff and left, without starting an argument.
She needs to be fired and the HR manager needs to be fired!!!
Once I even seen 2 of the employees light weight yelling at each other over a break last year. Very unprofessional.
I must agree with the other reviewers this place doesn’t deserve your business!!!

Stop hiring shity people who hate their job and their English is so broken I could barely understand what she was saying. Asian pharmacist simply told me my daughter medication wasn’t ready till Monday. And I simply asked where else can I get it? Can you call and see if they have it else where? Again my daughter is coughing her lunges out next to me… She simple said it in broken English… «You go and they will call me» um lady! Call and check at least!

Typical Walgreens. A bit on the smaller side and maybe not as organized and clean inside, but if you need to come here and get something, not a bad place to go. Right in front of a busstop so there is gonna be tons of people standing outside of it. Barely any line waiting inside. Parking is sometimes a hassle as it is on a busy street.
Not bad if you’re just stopping by. Just a typical Walgreens.

Conveniently located near a bus stop, this Walgreen’s serves the San Bruno crowd mainly, but if you’re in a rush for something quick, this is a great spot to grab it.
The ceiling is a bit lower than most Walgreen’s so you may feel a tad bit claustrophobic. The cold section usually is stocked well, but during rush hours, it tends to be lacking in cold drinks and certain ice cream.
There’s a parking lot around the next block adjacent to Walgreen’s as well as street parking. Free parking can be really hard to come by seeing as this is a busy neighborhood.

The pharmacy is great and this review is for the actual store and not the pharmacy. We bought a large size Odwalla juice last Saturday to only realize today that is expired in the middle of September. Yuck! We drank 3 month old juice!

This Walgreens is still around from when I used to live in San Francisco 10+ years ago.
It’s a lot smaller than I remember, but maybe that’s just because I’m bigger now?
They do make you pay ten cents for a small paper bag if you want it. but then again, I think most places in the bay area are charging for bags now.

Hate being sick! Need my drugs to keep me goin! #Dayquil :)
This is my go to place to help with my colds/​flu symptoms. When I’m coughing, sneezing, body aches and need that fever to go down, I come here! They’re the neighborhood stop shop!

Wow, Andy Tsan or whatever, «Assistant Mgr». You need to be fired… or at least demoted. I’m reading through these reviews and apparently I’m not the only one you pissed off before.
Yep, little Asian dude with the glasses on. My mom had come in earlier today to purchase a phone card for her AT&T Go Phone. She brought in an old phone card to show the lady at the cashier and said in broken English, «I need new one of these.» The lady at the cashier paid no attention, took the old Radio Shack phone card from my mom real quick, swiped it on the register, charged my mom $ 25 and sent her on her way. Basically my mom walked out the door like, wtf just happened?, shrugged her shoulders and went home.
Here we are a few hours later and she’s trying to use the card to add money to her phone. Surprise, surprise, the card is invalid. I take her back down to the Walgreens and explained to the Asst Mgr what happened… that my mom was trying to tell the cashier she needed one of these phone cards but the cashier didn’t understand mom was just waving the Radio Shack card as an example of how it looked like. He’s visibly upset, frustrated, yada yada yada. Whatever. Do your job little man. He’s calling AT&T customer service and put on hold. Well long story short about 15 minutes later he finds out they can’t do anything. He ends up getting really upset, looks at me and tells me to tell my mom «next time tell her not to bring this card in». He just keeps blaming everything on my mom. Oh yeah, did I tell you guys he speaks Chinese just fine but refused to say this directly to my mom???
I remain composed of course because I’m not trying to cause a scene (but I WILL IF I HAVE TO). He goes to the register and does something, effectively printing out a new pin code and a new phone card. He comes over to us and basically tells me this is the last time and the only time that he will help us. Basically he was talking down to us and scolding us. REALLY? He kept blaming things on my mom. So I again, firmly told him that SHE DID TELL THE CASHIER THAT SHE WANTED A NEW ONE, they just wouldn’t listen to her. Then he said, «well she must have said it in Chinese». Wow. I said nooooo, she said it in English and she’s purchased these before with no problem. Then he just kept going on and saying don’t lose this I can’t do this again blah blah blah.
I’ve been going to this Walgreens since I was a kid. It’s disheartening to see more and more of this s**t happening where people think that because you are a minority that you won’t mind or won’t notice or won’t be able to fight back when you are treated in a disrespectful, ill mannered way. Shame on you Andy. You of all people should know better.
And for those who are not from the neighborhood, yeah the vibe in this store has always been pretty weird. That I don’t blame them for because this one is notorious for shoplifting and just all kinds of drama. I do appreciate that they have a big Samoan looking guy throwing hoodlums out cuz there have been scary experiences in this store. Anyways, just another reason why I prefer to go elsewhere.

Don’t really care for this walgreens too much. They don’t carry everything the other stores carry. I guess because it’s smaller.

My ghetto neighborhood Walgreen. They are slow on the weekends. be prepared.

this review is strictly for their pharmacy dept.
few days ago i dropped off my prescription and few days later they called and told me to pick up my prescription. the line for pharmacy was quite long (usual) then when it was finally my turn, the lady asked me for my insurance, i gave her my insurance card then she had another guy call my insurance to check. i was totally fine with that until they made me wait an hour long so i decided to walk to the counter and ask them, then they were like, can you wait in line again. so i did and finally got my prescription. i was mad that they didn’t even notify me through their speaker or anything! i waited so long for a prescription that i was supposed to pay and go. !! ughhh, wasted my time.

This is the best Walgreen’s to go to especially if you are around the Silver Terrace and Portola neighborhoods. I basically like how they have a nice selection of items you might not be able to find at other locations. Some of the staff associates are very polite and courteous.
It’s not always very easy to find parking around here. The lot behind Kragen’s on San Bruno and Thornton are either full or someone else is waiting for a spot. Metered spots are also filled fast, so good luck finding a spot to park your car.
The pharmacy staff members here at this Walgreen’s are very nice!

2 star for uncomfortable shopping experience.
Another great location for Walgreen. It’s really hard finding parking around here. But for people who are walking/​live around here it’s perfect. This place is full of kids around 3pm since that’s when the kids get out of school and this is a popular bus stop.
The male staff here seems REALLY paranoid that people are always trying to steal here. I can’t walk in here without feeling like I’m being watched. They don’t seem quite friendly or helpful. Prices here are little above average, but they are pretty organized here.

Yesterday I came here after work to check if they had the Pop chips that I liked because I came here a few days ago and they said they would have a new shipment in a few days.
So once I walk into the store there is the manager or is it a sales associate I am not sure, but he started eyeing me literally right when I was coming through the automatic door. He doesn’t smile like he is greeting me, he is staring me down. I guess he was a big guy so it was his thing, but as I walked I felt his eyes on me like I was going to do something bad.
I actually found it kind of rude that he kept looking at me. I mean if you’re gonna keep looking me in the eye, why can’t you greet me? I am the customer here and I felt somewhat intimidated. Anyways there were no Pop Chips in sight so I started to walk towards the door.
The big guy decides to walk over to the exit putting away some baskets that are right at the door and I let him go by me first, but he totally just stands at the door. So I am walking pass him and he keeps freaking looking at me and my purse! HOW RUDE! It was like he was waiting for me to beep at the door, but I did not beep. And he couldn’t do anything about it. So too bad sucker. Please up your customer service and not have rude associates Walgreens!

I had to change my prescription to another Walgreens because this one is just so hard to get to. Anyone from Portola knows that parking on San Bruno Ave is a tremendous headache — metered parking is generally full. Residential parking a block away is free, but there are rarely any open spots. Not Walgreen’s fault, but it’s something that should be noted. In fact, the Walgreen’s on 24^th and Potrero is a better alternative to get to by car, as they have a parking lot and are a much larger store.
On to the pros/cons…(mostly cons)
— Lines at the pharmacy can get obscenely long. I once waited almost half an hour on a Saturday to pick up my prescription. There was only one pharmacist processing pick-​ups. That’s just ridiculous.
–The general checkout line is okay
— The self-​service photo development machine is often out of service
— Wait, I didn’t give any pros, did I? Hmm…
I feel bad knocking my neighborhood Walgreens, but I’m glad they’re there. Portola doesn’t have very many stores so I suppose that’s a positive attribute — location.