Wireless Gadgets

Okay, I’m giving these folks five stars mainly for this reason: they don’t just fix iphones. I have had a cracked screen on my last two (Android) phones. The first one I got replaced because my two years were up and I got an upgrade. The last time was more of a problem.
I went to Verizon on Sanchez St. and asked if they knew where I could get the cracked screen fixed. They gave me several names/​numbers. I called or went to these places, only to find that they *only fixed iphones.* Let me reiterate: I went into Verizon showed them my ANDROID phone and they gave me the numbers of places that only fixed iphones. (narrowed eyes)
So I went to the Verizon store on Market St. These good people declined to help me at all – they had too many sheep setting up their new iphones to help me. They also had no idea where I could go to get my screen fixed. And the person I was dealing with helpfully asked if I had tried Google. Seriously.
So, after leaving the Market St. Verizon, I headed over to Wireless Gadgets. I was apprehensive – all the other places I’d been to only fixed iphones – would this be one more?
I nervously approached the man at the counter and asked if they fixed phones other than iphones? He asked what kind? I showed him my phone and he said, «Sure.» I was so, so happy. Let me add that it was nearly 9 o’clock at night. There were several other people doing business, so I had to wait a bit, but still. About an hour later, my phone had a new screen and was working fine. All for $ 45. Thank you!

No one opened at 12 noon today — I waited until 12:20 pm for them to open.
I went down the street and another repair place is helping me.

Really good service. They substitute the screen of my phone in 30′ and works perfectly. Happy client

Awesome customer service, fast, efficient, and the best quality screen replacement I’ve seen in SF!!!

Stellar marks for this place!!!
My 5 yr old Samsung S3 stopped booting up. The Tmobile store directed me across the street to this place to see if it could be fixed vs. buying a new phone. So glad I made the trip!
The guy said it was a broken power button and that it would be $ 50 for the fix. Turned out he could not do the work himself, but got it to someone with some fancy equipment who could (no extra charge!) Had my working phone back the next day, good as new. Super great guy, honest and up-​front, quick and straightforward, very reasonable price. Lots of traffic in this store @ Geary and Market, looks like they do a lot of business.
Any more phone problems for my wife or I and we will come here first. Sure beats spending $ 750 bucks on a new phone! :)

The 1-​year warranty on my HTC One M8 had just passed. All of a sudden, the power started crapping out on me. Long story short, the phone wouldn’t charge consistently or completely, until after about 3 weeks, it was completely dead. After some research online and DIY troubleshooting, I figured it just needed a battery replacement (the M8 battery is not removeable). Neither AT&T nor HTC would attempt it for me. Even the AT&T tech support shop doesn’t open phones. They told me to go to Wireless Gadgets. $ 60 to replace battery but that didn’t fix the problem so I went back to Wireless and explained the problem (I hadn’t explained it the first time, I had just instructed them to change the battery). After my explanation, they said it must be the port, since everything else looked fine. $ 40 for the new port, which finally solved the issue. Phew! Saved me from having to buy a new phone. This M8 cost me $ 600 and I’m still paying it off. The guys at WG seem to be really knowledgeable about what they do.

Got my screen fixed. Super thorough. Mo takes his time to make sure everything is working. Phone works perfectly :)

Awesome! Fixed me up and I was on my way. I needed an adapter for my sim card. Sold me a kit, and installed the necessary part. I square paid and was on my way. Awesome!

In business the golden rule is, you don’t cheat on a paying customer. But these guys have no such ethics. They put in a used part and increased the quoted price after the work was done. You can go buy a screen protector or something. But don’t get your electronics repaired there.
Back Story:
I went there to replace an iPhone 4s battery and a broken home button.
They quoted $ 25 for the battery and $ 45 for the home button.
— While doing the work they tried to use the battery from an existing phone even when I was right there. Thank god it didn’t work.
— For the home button, after unpacking everything, he says he doesn’t have a button and uses a home button from an existing phone. I was sympathetic as most of the work was in labor for unpacking the phone and putting it back I was going to simply ask for a discount for reusing a used part that didn’t work as good as a new one.
— Finally after the work is done, they quote $ 90 for both. I know this for sure because I heard them talk between themselves.
He gave me a discount of $ 20 after I stood my ground.

This place is great if you need to repair your phone!!! My phone stopped working after accidentally dropping it in water. I spent the afternoon trying to repair it at the Apple Store but they claimed nothing could be done. I came across Wireless Gadget and the owner kindly offered to take a look. In 10 min my phone was working again! I highly recommend this place for any repairs.

I have came here multiple times since 2012. Mo has always given everyone his time and does the best he can. I always send my international students to him. Its a great spot to get a Sim card and have those month to month service.

So it didn’t take long for me to find out that this super quick fix it job was not a quality job at all. The button used on my iPhone 5 was for a 4 and it slipped into a strange position to be fixed months later. The camera began to lock up due to the case being incorrectly closed and after 5 months the screen began to peel away form the body of the phone. I don’t live in the city so I did not get a chance to give these guys the opportunity to fix the mistakes made on my phone but if I did have the option I don’t think I would give them another opportunity.

Just left this place to get a replacement battery for my phone. The owner was pre occupied with other clients and the girl working the counter had to ask him numerous questions regarding pricing of the battery and which battery was compatible.
She scans the item in the computer only to be told by the boss man that it is $ 10 more. I understand its a small business and I like to support local businesses but paying 4X the price I would find on Amazon is pretty ridiculous. Not only that but after I pay for the battery I noticed that the serial number on the battery was different than my OEM battery. Boss man then tries to sell me how all samsung batteries are the same. All the stuff I read online say otherwise and I asked if he would take care of me if the battery had any issues. He then immediately tells me no returns AFTER i had paid for the battery.
Thats bad sales and service all put together in one. It all really comes down to the way he said things to me and not what he said. Maybe he was having a bad day (he was helping out a few foreigners) but cmon man you can’t be a business owner with that type of behavior.

Unilocalers unite! Everyone should know about this place!
Apple will NOT tell you that you can take your phone here and FIX a phone that they want to replace!
$ 200-​$ 300 for a new phone or $ 50 at this place and you get your phone back in 15 minutes! Cray.

Holy cow, I can’t say how thankful I am that Mo has a business in downtown SF. Twice I broke my phone screen and twice Wireless Gadgets has bailed me out. Even with his shop always seeming to be inundated with irritatingly slow customers, both times he was able to deal with the customers and the repair and get my phone back to me in perfect working order by the end of the day I brought it in!
Having a working phone is a sensitive thing for people and I honestly believe that Mo cares about that, in his distracted, probably mildly Aspergers kind of way.
Anyway, if your phone’s broke, take it down to WG. They’ll set you up, and with a price on par with other places I checked.
Oh, and make sure not to take the shop’s opening time to the letter of the law. Like artists sometimes feel, time is more of a guideline than a rule. Show up at 1 and you’ll be fine.

I recently switched from Red Pocket to Net 10 due to a slow-​down in service. Mo helped me troubleshoot the issue, then did the transfer for me. He’s the most patient, helpful person I’ve ever dealt with in the often frustrating world of mobile phones. He’s been helping me out thrice annually, when I think of it, between a lost phone, a temporary phone, a phone that broke on me and a new one. He’s a gem! If you’re looking for a more affordable smart phone plan and help along the way, go to this place, and ask for Mo.

I want to say how grateful I am that MO, deserves to win best electronic service tech in sf. He with no complaint has fixed my iPhones 4 times with great efficiency and very affordable costs! I’ll never go to anyone else but my boy Mo! Thanks again, Erik…

Came here to buy a SIM card.
The recommendation I’ve got from him did satisfy me. I think the choice was right and it does go along with what I planned to buy (gosmart).
Unfortunately he did a service (setting up my phone) which he offered me without telling me it would cost me any money.
So I ended up paying 10 $ more without getting ask for something I could have done myself and even worse: he scratched my phone! Such bl**dy Id**t I really hate you for scratching my phone! If I would have seen it earlier you would have got a very big problem!!!

Me: I need to see about getting my phone unlocked.
Him: –takes it from me–
Me: Could I please use your restroom? *dancing*
Him: .(pause).. We don’t have one.
Me:. …
Him: Is this an AT&T phone?
Me: yes.
Him: It can’t be unlocked. It’s going to be 1 week and $ 140.
Me: … actually, it may already be unlocked, I can’t tell. The guy at T Mobile said it’s unlocked.
Him: No, it’s locked. –bad attitude– The guy at T Mobile was trying to rip you off and get you to sign up for service.
Me: No he wasn’t, I told him up front that I would be activating online. He was helping me out.
Him: …
Me: So you can’t do anything.
Him: Nope.
I ended up at Compupod at 20^th and Mission, where I was given some options, some *kindness and respect* and went home with a phone with service on it. Granted, I went home with an iphone with language set to Spanish :), but I’d rather learn to speak Spanish than deal with those guys again.

Want your phone unlocked? Done.
Want your phone rooted? Done.
Need some advice from the tech savvy? Done.
They provide many more services here including retail of some mobile accessories and repair of screens, but the above are some of my personal experiences.
They do a great job and they’re efficient. Would recommend!