Excellent Service by Richie and staff. Best prices. Very responsive! Gained a loyal customer.
Mel S.
Évaluation du lieu : 5 Arcadia, CA
They’re a family owned business with 2 locations. Very friendly people! They have two locations, one in San Gabriel and one in Ontario. I went to the one in San Gabriel which one has the parents, and their 2 sons working there. The other son’s work at the Ontario location apparently. Very nice and friendly people. They greeted me once I walked in and asked if I needed any help with anything. I got to know them a little, they made sure we had the right supplies we needed. If I had all the money in world, I would buy the whole place! Theres everything you need to run a restaurant in there! The prices are really affordable and reasonable. I was there with my friend for his restaurant, so I wasnt the one doing the shopping, but I helped! =) If I ever open a restaurant, I will definitely come here for all my restaurant equipment needs. Plus, I like supporting the family owned business, feels more comfortable to be at.
Chang O.
Évaluation du lieu : 1 Los Angeles, CA
1 star. H & B is a restaurant supply and equipment store. Is based on the service received. It carries a wide variety of restaurant supplies, from utensils to pots, to the little plastic trays that restaurants use to serve you the bill, and just about anything you can find at a run of the mill restaurant. The aisles appear well stocked but the lighting was dim. So, while the doors are wide open, they will only sell to those who have restaurant licenses. I rate this establishment a low one-star not because of my disappointment at not being able to purchase, even though I didn’t see any signs posted about«not open to the public» or «for business owners only». Rather, the 1-star rating is given because the staff’s indifference and lousy attitude. I picked up a handful of small items and went to pay, and was asked for a restaurant license. When I told them this was for home use, they said they couldn’t sell to me. I understand the message and don’t mind it, but it was in the way they said it: indifferent and impolite. Verdict: sells only to those with a restaurant license. Even though I wasn’t able to make a purchase, I observed and experienced a pretty low standard of customer service. «Eek! Methinks not.»