San Jacinto Smiles Dentistry

Excellent service. The pediatric dentist and her staff are very friendly and professional. The environment is very kid friendly. My kids sit back, relax, and watch a movie on the ceiling while they get their cleaning/​treatments. The office is clean and the front office staff are friendly and welcoming. When we arrive we are attended to quickly. Staff are experienced in helping little kids feel comfortable. My 5 y/​o daughter was nervous about xrays. They spent time showing her the equipment and allowing her to touch the implements. She was still nervous and they didnt try to force her. Instead they took their time, offered her encouragement and reminded her of the balloon and prize that awaited her at the end of her visit. Its the little things that make a difference and this office really makes an effort to help kids have a positive dental experience.

Took my kids here for their initial appointment and had a great experience. The office is located in a nice plaza (with things to do if you had to wait).
Ambience: From the outside and all the way through to the inside, the place was beautiful and modern. No tiny-​mom-​and-​pop office here. The waiting room was nicely decorated with ample magazines to browse. When they saw the kids, they immediately turned on a kids movie (only problem was that there was no wait time for them to watch). Everything was brightly lit and made you feel comfortable.
Service: I appreciated the fact that they were able to have me login and fill out all of the paperwork ahead of time. It made the check in process a breeze. Once we arrived, I just had to sign a few things. My 3 kids were taken away within a few minutes of arrival (granted this was at 11am in the morning). What I like was that there were a lot of chairs and assistants. They were able to accommodate all three of my kids at once. 2 were able to get xrays at the same time in different areas. My concern was for my daughter who is 4. This was her first exam. She quietly asked me if she could get a girl assistant to help her. Before I could say anything, the male assistant (named Charlie) called for her. She was a tad apprehensive but Charlie was awesome. He put her at ease and she did the whole process (xrays and cleaning) without any problems. I was very impressed that he could handle her with such ease. Dr. Lee was awesome in explaining everything and was very fast and efficient in seeing all three of my kids. From the time we entered to the time we left, we spent right about 1 hour!
Checkout: was a breeze, their front office manager was really good in explaining everything. He tentatively scheduled their next appointment and told me that I would definitely receive a reminder well ahead of time.
In a world saturated with Dentist offices, I wouldn’t hesitate in returning to San Jacinto Smiles.

I am not happy with this dentist at all! They told me my daughter needed a root canal and crown and being that my daughter is only 5 I was highly suspicious of this diagnosis. I went to another dentist a friend recommended and that dentist told me not only did she not need a root canal, she didn’t have any cavities and her teeth were all in good condition! She was in complete shock that we were told she needed a root canal. When I think I almost had my daughter go through a procedure that could have traumatized her from the dentist and go through unnecsarry pain it makes me so mad!!! Never will I come to these crooks again! I will make the long drive to see an honest dentist I trust in Temecula.

Dr. Lee and his staff are amazing. Very professional and not to mention a comfortable atmosphere. I have always had a «trick» nerve that is almost impossible to locate and numb in my mouth. Dr. Lee was not only able to locate that nerve, but he was very patient and compassionate, making sure that my comfort level is at it’s best. I will not go to any other facility unless Dr. Lee were to relocate. Charlie his RDA, has always assured that each visit was a comfortable one as well, with his professionalism and kind personality. I would highly recommend Dr. Lee and his staff to everyone I care about.

I’ve been going to this dentist for a couple of years. They seem nice enough, but two years in a row they used my entire $ 2500 dental benefit to put crowns in my mouth. All of the crowns they did, they did without performing root canals. The crowns don’t fit right either. I’ve had one crown rubbing a flat surface on another for over a year now & I’ve been back 3 times to have them re-​filed. Unfortunately, without a root canal, this is very painful and the crown is changing color :(. Additionally, I had my husband and stepson go there, and they wanted to put crowns on them also, really?!! Now I need to find another dentist to fix the mistakes the dentist at San Jacinto Smiles created & I will probably need a new porcelain crown with a root canal.
I would NOT go to this dentist again, especially if you have dental benefits, as they will take every dime and leave you with painful, ill-​fitting crowns. They are the crown kings, but it’s stupid, because without root canals, the whole thing, including the cost of crowns will have to be done again!

My kids have always gone to this Dentist. They are always so nice and professional. It’s a very clean place and we never have to wait long.

I do not like going to the dentist… BUT, this place keeps you coming back! In the past when I have been «forced» to go due to pain of one sort or another, I usually never returned to other offices to complete the work. Dr. Lee and his staff are very professional and actually CARE about their patients. I had a root canal with a porcelain crown put in and the doctor actually called me that evening to make sure I was okay. You’d think I was a movie star the way I was treated! My 12 year old daughter also loves seeing her dentist, too! In fact, she calls to MAKE HER OWN APPOINTMENTS!!! Love this office…

I am very please to have found a dentist office that I enjoy. The staff is incredible with kids, and with timid patients such as my self. every employee is just so curious that it will make anyone’s fear of the dentist go away.

I had my first appointment at this office yesterday. The office was very clean and seems relatively new. They even have a video game area set up for little ones which is perfect! The staff members are really welcoming, friendly, and accommodating to their patients, always checking up on you to see that you are doing okay. Dr. Lee was very good at explaining the treatment plan and answered all of my questions. He is very gentle and patient as a dentist and best of all gets the job done in a timely and efficient manner. I was really happy with the results of my first visit and I plan on returning to this office for all my future visits.

Had the most pleasant experience here at San Jacinto Smiles! All staff had the best attitudes which made for a comforting and wonderful visit. I would definitely recommend them to anybody!

Friendly staff, easy communication and reasonable pricing.

Very nice staff and good communication with every step. Thanks Yolie and Charlie.

i was triyng to get in this office wasn’t profesional and not respecful at all worse costumer service, next time try people with respect awwwful service there never call me back even it was an emergency for special kid needs …

First time here, high tech, clean, big, nice friendly staff, they did a good job, it cost me an arm and a leg but hopefully it was worth it. will take a closer look tonite. Thanks to the one who did my cleaning and for the 20 shots, lol you know who you are J/​k see you in 4 months.

I first went to this dentist in 2008. their equipment was very high tech, They are human and yes some mistakes are made. But they make it up with their professionalism.

This office belongs to a chain, kind of like a fast food chain were you never know who is gonna be there to take your order or make your food. Very unorganized, I got 2 calls asking if I wanted to reschedule my missed appointment, even though I did not miss the appointment and actually spent $ 400 that day. If the doctor is hungry, you might have to wait a little longer as his appetite is more important than your scheduled 11: am appointment.