Hunter Laboratories

Rogelio is wonderful. I was in intensive care for a week a number of years ago and had my blood drawn continually, many times a day. So needless to say, I hate it when I have to have blood drawn. Rogelio is calm, painless and an all around great guy. I had to have a lot of blood drawn recently for numerous tests. Rogelio had to use a larger needle than I am used to and I still felt only a tiny prick. A class act all the way.

The woman who does blood draws here is awful! I am a difficult draw and told her so, and also how to do it successfully, but she totally ignored me and just started jamming the needle in and out which just makes my vein seize up and hurt for a couple weeks after.

I had an extremely bad experience with the woman who answers the phones here and works at the front desk. I’m not sure, but she may even be the technician who draws the blood (which is a scary thought). Because of her incompetence, she almost wrecked my chance to take a (very important) blood test that needs to be done within a specific time window of about 2 weeks. Luckily for me, I called Hunter Labs the first day I could to find out when I could come in and take the test. But if I had waited a week, I wouldn’t have been able to take it at all. Here’s what happened:
This Monday, I called the lab and specifically told her the test that I needed to take, and asked what their hours were. The woman said, «8 to 5 pm.» So, on Tuesday, I showed up at 3pm to take the blood test. I showed the woman (the same one who answered the phone) the order form from my doctor. She said, «oh, I’m sorry, you can only take that test in the morning.» I was annoyed, but hey, life is short and people make mistakes. She confirmed again that I should come again in the morning to take that test, and I went along my way.
I didn’t have time to go to the lab again until Friday morning. When I arrived, the same woman said, «oh, I’m sorry, you can only take that test Monday through Thursday in the morning.» What the F***. Seriously. And then she tried to blame me for coming at the wrong time.
This woman is totally careless and has no business working with patients or fielding calls. Her carelessness is far more serious than just causing me inconvenience. Luckily, I still have a week left I can take this test. Needless to say, I’m going to a different lab. But if a patient had waited a few days, and then had the bad luck of calling this woman and trying to get correct information from her, they would have been royally screwed. I hope Hunter Labs — and this woman — takes this review seriously and realizes the importance of giving patients accurate information about the timing of their blood tests.

A driver from Hunter Laboratories HIT my friend’s scooter while running a red light, and did not admit to any wrongdoing. He was going more than 35 mph and could have killed him. Neither the driver nor the company attempted to resolve the matter. Not sure what type of company employs people like that, but definitely not one that I would ever endorse.

If I can help it this is the only lab I will go to. Rogelio is great. He has worked at this location quite a while which is nice to see a familiar face. Plus he remembers you when you each time you come in. And best, he is excellent at hitting the hard to find veins on the first try. I am a challenging stick on my best day and Rogelio takes the extra time to find the best vein.
He is usually the only person working in the office — the desk and doing the blood draws. Even when the office gets busier he doesn’t get flustered and doesn’t let it negatively affect his attention or service to each patient.
If you are in the O’Connor area I definitely recommend Hunter Lab on DiSalvo.

Quick and painless. Rogelio was my phlegbotomist and I seriously did not feel a thing.
I usually get referred to Quest Diagnostics for blood tests but this time I was sent to Hunter Labs. Quest really hurt and left me with a bruise and scab. I can’t even find where Rogelio stuck the needle.
Go to them if you don’t like pain.