Laundry Care Express

I used Laundry Care when I got overwhelmed with laundry and wanted to stop spending afternoons in the laundromat. They were very responsive to my questions as a first time customer and everything was so clean and fresh! No more hunting for quarters!
Everything was also folded so neatly I almost couldn’t believe they were my clothes (I’m not a good folder). 10/​10, would use again

After having to re-​iron all dry cleaning and they ruined 3 shirts, i’m done! Too bad great service idea, can’t stand behind work.

If I could give zeros stars I would. Made an appointment online for the pick up fluff and fold service. I was told that the driver could not pick up my laundry because the street was closed. The street on one side was closed for road work but not the other side was open (obviously they wouldn’t block people from getting into their homes). He said he would try to come again at the end of the day, or would have to come the next day. He never showed up. So I wasted 2 days waiting. Luckily I found somewhere else where I could drop off the laundry, so I don’t have to worry about waiting for a driver. It would also help to be able to reach someone from customer service. I called and it’s just a voicemail, and no one calls you back.

The delivery service and ease of use on the web is excellent. The problem is the extremely low quality service. Nothing starched. Everything wrinkled. I actually received jeans still wet on the hangers two separate times. Major thumbs down.

My life is so much easier with you. Wish I had found out about this service a long time ago.

Absolute worst dry cleaning service. Stained the back of my sweater, told me they weren’t responsible, and tried to tell me it was a «food» stain… on the back. Will never use this service again and would not recommend them. Our entire office has used them and are constantly complaining about the terrible job they do.

This company is amazing. I leave embarrassingly large bags of laundry with hangers on my doorstep and in one day everything is returned to me on hangers or is neatly folded. I currently live alone on the second story of my apartment. The complex actually has a lot of laundry facilities, however I work so much it’s really convenient to do it all at once. Laundry baskets, timers, stairs it was just too much for me.
I will be moving this weekend to a house and will probably not need their services as often. Probably just dry cleaning or large items. I would recommend this service to anyone.

UPDATE: So, it turns out they charge you double, and then knock off half. If they had mentioned that prior to booking, I would have been significantly less shocked. Since writing my initial review, I have sent my laundry in 5 – 6 more times. There is always someone different folding, but all in all, I would definitely change my review, and say, that this service (if you have the money), is worth it. I thoroughly enjoy not wasting my free time doing laundry.
I hate doing laundry. And with my job rarely have the time. But seriously… if you advertise charging $ 1.89/lb of laundry, then you should actually charge that amount! I weighed my bags of laundry on two separate occasions. The first one was pretty expensive at $ 50 for everything, but that included dry-​cleaned items, so ok fine.
The second load, which was wash and Fold only was $ 73!!! For only 29lbs of clothes! How is that even possible! I will NEVER be using this service again. You can’t advertise one thing and then just go back on what you have listed. There was nothing special about these clothes, I didn’t have special instructions. Just throw them in, take them out and return them clean. This is not worth the price. They are full of it.

This is a terrible dry cleaner. The shirts are dirty, not crisp, and wrinkly. The delivery is great and convenient, but the quality of the work is terrible… we had to return to our old far away cleaners to have our shirts fixed after the master dry cleaner said they had ring around the collar from the way they were being worn. They only started getting the ring after going to this cleaners a few months and sure enough, our old dry cleaner was able to fix them though this place told us they was no way to fix them and was our own fault. The master dry cleaner here is terrible.

Awesome! I’ve been using their service for several months and it has been great. I have mostly dress shirts and the occasional suit or sweater. They pick up and deliver on time, the clothes look great and the price is fair. Also, the fact that you can request no perfumed laundry soap is a pluI feel like handing out flyers in my building because the experience is so good! I would recommend them to anyone especially if you work a lot It is so convenient…

The pros:
Super easy to use website
Able to choice options and add notes to pick up request
Reasonable charge that lined up with the rates listed on their site
The cons
Site allows for choosing options BUT my preferences were ignored. I selected the option for unscented soap and no softener, clothes came back strongly scented.
Two tops and one pair of pants were retuned with A LOT of dried laundry soap on them. The person who folded them had to have seen it and ignored it.
I chose the option for both folding and hanging (rather than fold all) and received most, but not all of my husbands white undershirts on hangers, so I ended up having to fold them, strangely my dress pants were folded rather than hung– totally the opposite of what seems logical.
I may use again because I’m waiting for a part needed to repair my washer and it was very convenient to have clean clothes washed and mostly folded. I suggest that you consider the selections they offer merely suggestions since they don’t follow them, they are just going to be ignored. Other reviewers said they revived a call after their first service, I did not.

I hate, hate, hate doing laundry. My least favorite chore.
This service is quick, convenient, and super efficient.
I put basically the entirety of my wardrobe out for them last Wednesday morning to pick up and Thursday at 5:30 pm it came back clean, smelling lovely, and folded/​hung. They even sorted my folded clothes by type.
Price is reasonable for the time it saves.
I will probably never do my own laundry again.

I will never do laundry ever again! This was the most amazing thing ever. As a full time nanny and full time student I spend a lot of time making sure other peoples laundry is done and so I when I get home it is the last thing I want to do. After a month long summer vacation and two 80 hour work weeks I came home on my day off to realize that I desperately needed to do laundry. Like a full days worth or work. (Plus I live in an upstairs apartment so doing laundry entails several trips up and down the stairs, no thank you!) so I started looking for laundry services on Unilocal!I was very surprised by the high level of satisfaction that emanated from the reviews for Laundry Care Express. I could not be happier with the service. All I had to do was shove my laundry into bags, I didn’t even have to sort it! Put it on my porch and voila! The next day I had clean, folded, sorted laundry the smelled great. Plus! Everything that I would normally hang up was already on hangers! I will definitely use this service again and again.

I’ve been using Laundry Care Express for the last 18 months. I have nothing but good things to say about them.
While you leave your bag out for pick up and delivery (you don’t even need to be home!) I’ve had the pleasure of meeting my regular delivery guy, John, who is so nice and efficient.
Having kids and not always having time to my laundry, this service is great. You get your clothes back in 24 hours and you schedule your pick-​up online.

Wow! Wish I had known about Laundry Care Express much sooner. They picked up an embarrassing amount of laundry yesterday and delivered it beautifully clean and fresh today – at an amazingly reasonable price. So far, so very very good!

They picked up and dropped off quickly and the laundry was done just as we like. We needed this, as we are without our own facilities due to flooding as a result of a «repair» of our washer. It was so important to us to have good service at this time and they did it just right. I hope I don’t get so used to it I never return to doing my own laundry… that could happen! This was one of the few things that has gone well lately! Thank goodness for Laundry Care Express! John is a very kind and thoughtful driver, also! Great team!

Very convenient, and they did an excellent job with all of our laundry and we had a LOT. They paid attention to all of our requests like not drying our jeans and other delicate items. They hung them wet on hangers, and folded other items even our panties/​underwear! I never fold my panties. I just stuff them in the drawer when I do laundry. Because they did such a great job folding them and other items that go into drawers, my panties and Tshirts look so nice and neat all folded in my drawers. I am trying to keep it that way. John the driver picked up all of our laundry at our home and dropped them off at my work. He’s so nice, the kinda guy I could easily see going to catch the game with after work at a sports bar. I wanted to hug him when he showed up at my workplace with all of our clothes in big purple bags and on hangers. :)
I gave four stars instead of five because we received a bit of sticker shock. nearly $ 200.00. I knew we had a lot of laundry including comforters, sheets, and towels, but we would’ve really appreciated to be given a heads up or an estimate of some kind, especially since we were in communication with the manager. It’s quite unsettling to receive such a high charge without an estimate beforehand.
I would like to use Laundry Care Express again, but my husband is a bit skeptical. I suggested to him that we don’t give them the comforters and towels next time, but I think he’s afraid of receiving sticker shock again, which is likely due to not being given an estimate or a ball park figure of some kind despite both of us being in communication with the manager on separate occasions. Maybe another beautiful ALL day Saturday or Sunday at the laundry mat will convince my husband to give them a try again.

I just want to say that I LOVE, LOVE, LOVE this service! I am already a big fan of wash and fold services, so I knew I would be happy either way. But now, I don’t even have to carry my heavy laundry and pick it up from the laundry place. The prices are so reasonable too. My clothes came back clean, smelling good and folded! I also appreciate the follow-​up call I received from Eric this morning. That was just a big plus to an already great service they provide. Thank you, thank you, thank you for reinforcing my lazy behavior.

Um, this is basically the BEST THING EVER! Step 1: Leave your laundry in trash bags (or laundry bags if you got ‘em) outside of your front door. Step 2: Get clean, folded laundry delivered to your door the next day! Ah! I love it so much!
They took great care of my clothes, and they came back in nice heavy-​duty laundry bags marked with laminated tags for my name and address. Seriously, couldn’t be happier. Price wise, I had around 40 lbs of laundry and it cost ~$ 65. (It was a LOT of laundry, including sheets and towels.) So awesome.

I was sitting at home looking at a giant pile of laundry piled up over three weeks. Washing it at home would mean getting up every hour for five hours. Since it takes much of the hour just to reach focus, that’s a great way to get nothing done.
I longed for the days when I worked for BigCo and could just drop off a bag of laundry at work and forget about it. I looked at using Purple Tie myself, but, at $ 2 a shirt, forget about it. I found a nearby laundromat has a dropoff service — but, between needing to wake up before 9 AM and make two trips during rush hour, I’m already losing a lot of the benefit. I looked at hiring a TaskRabbit, but doing that would be quite a hassle. And then I Googled around and discovered Laundry Care Express.
I was a bit concerned by the cheap-​looking website, but it proved quite functional and easy to use. I typed in my information, threw my clothes in a couple bags, and tossed them out the back door. When I woke up the next morning (errr…afternoon), they were gone. When I woke up the day after, they were back on my front doorstep, beautifully folded and freshly scented.
I’ve only used it once, but, so far, so good. I think I’m never doing laundry again.